We Are With You

Digital Communications Lead (Ref: 0021ZC)

The closing date is 30 September 2025

Job summary

Please note that this advert may close early or be extended, depending on the number of applications received. Please include a cover letter alongside your CV, detailing how you feel you meet the requirements of the role. Closing date: Tuesday 30th September 2025 Home based, 37.5 hours per week

Main duties of the job

WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

About us

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

Details

Date posted

18 September 2025

Pay scheme

Other

Salary

£29,273 to £44,290 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1758050793-YQH9B

Job locations

london

City of London

EC1M 1AU


Job description

Job responsibilities

About the Role Please note that this advert may close early or be extended, depending on the number of applications received. Please include a cover letter alongside your CV, detailing how you feel you meet the requirements of the role. Closing date: Tuesday 30th September 2025 Home based, 37.5 hours per week Join us as our new Digital Communications Lead Are you a digital storyteller with the vision to shape strategy and the drive to deliver it? From developing our social media approach to creating standout web content and digital campaigns, you'll drive our online presence, engage our key audiences and inspire more people to connect with our vital services. This role is both strategic and practical - you'll set the direction for our digital channels, including which organisational social media channels to prioritise, while also getting hands-on with delivery. To succeed, you'll bring experience of digital communications and channel management, with the confidence to influence strategy while delivering great content day-to-day. It's a fantastic opportunity for someone who's excited by the chance to use digital communications to make a real, lasting difference. Job Opportunity WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Essential Skills In your application, we'd be excited to see evidence of:

  • Proven track record of leading, developing and growing engagement on social media, including paid advertising
  • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
  • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
  • Excellent news sense and editorial judgement, with an understanding of shareable content
  • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
  • A full job description and person specification is available on request by emailing . DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • Job description

    Job responsibilities

    About the Role Please note that this advert may close early or be extended, depending on the number of applications received. Please include a cover letter alongside your CV, detailing how you feel you meet the requirements of the role. Closing date: Tuesday 30th September 2025 Home based, 37.5 hours per week Join us as our new Digital Communications Lead Are you a digital storyteller with the vision to shape strategy and the drive to deliver it? From developing our social media approach to creating standout web content and digital campaigns, you'll drive our online presence, engage our key audiences and inspire more people to connect with our vital services. This role is both strategic and practical - you'll set the direction for our digital channels, including which organisational social media channels to prioritise, while also getting hands-on with delivery. To succeed, you'll bring experience of digital communications and channel management, with the confidence to influence strategy while delivering great content day-to-day. It's a fantastic opportunity for someone who's excited by the chance to use digital communications to make a real, lasting difference. Job Opportunity WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Essential Skills In your application, we'd be excited to see evidence of:

  • Proven track record of leading, developing and growing engagement on social media, including paid advertising
  • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
  • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
  • Excellent news sense and editorial judgement, with an understanding of shareable content
  • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
  • A full job description and person specification is available on request by emailing . DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • Person Specification

    Qualifications

    Essential

    • In your application, we'd be excited to see evidence of:
    • Proven track record of leading, developing and growing engagement on social media, including paid advertising
    • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
    • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
    • Excellent news sense and editorial judgement, with an understanding of shareable content
    • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

    Experience

    Essential

    • In your application, we'd be excited to see evidence of:
    • Proven track record of leading, developing and growing engagement on social media, including paid advertising
    • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
    • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
    • Excellent news sense and editorial judgement, with an understanding of shareable content
    • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.
    Person Specification

    Qualifications

    Essential

    • In your application, we'd be excited to see evidence of:
    • Proven track record of leading, developing and growing engagement on social media, including paid advertising
    • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
    • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
    • Excellent news sense and editorial judgement, with an understanding of shareable content
    • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

    Experience

    Essential

    • In your application, we'd be excited to see evidence of:
    • Proven track record of leading, developing and growing engagement on social media, including paid advertising
    • Strong relationship-building, influencing and communication skills, with the ability to work effectively with internal and external stakeholders across multiple locations
    • Confidence and skill in using digital tools and platforms - including producing video and photographic content and using design and editing programmes
    • Excellent news sense and editorial judgement, with an understanding of shareable content
    • Excellent communications skills, both written and verbal, with experience adapting messaging for specific audiences on social media
    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    london

    City of London

    EC1M 1AU


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer details

    Employer name

    We Are With You

    Address

    london

    City of London

    EC1M 1AU


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    18 September 2025

    Pay scheme

    Other

    Salary

    £29,273 to £44,290 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1758050793-YQH9B

    Job locations

    london

    City of London

    EC1M 1AU


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