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We Are With You

Outreach Recovery Worker (Ref:0028ZB)

The closing date is 26 September 2025

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Job summary

The Drug and Alcohol Outreach Service is recruiting for an additional Outreach Recovery Workers who can be based from either of our main sites (Truro, Penzance or Liskeard).

Main duties of the job

In this exciting role you will be joining a team of people who hold caseloads and work with those sleeping rough or in insecure accommodation, including emergency accommodation and hostels to offer harm reduction, assessment and access to a range of treatment options. As an Outreach Recovery Worker you will be meeting people in their space more often than in an office.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

19 September 2025

Pay scheme

Other

Salary

£25,000 to £25,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1757678675-PQKBW

Job locations

Truro

Truro

TR1 2EJ


Job description

Job responsibilities

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date for this position is 26th September 2025 however, please note that this role may close early should sufficient applications be received, so early application is advised.

About the Role

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach, Hospital Outreach and Housing teams. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility.

Drug and Alcohol Outreach

You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The Drug and Alcohol Outreach Service is countywide and promotes a holistic multi-agency response to the needs of the individual. Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.

Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date for this position is 26th September 2025 however, please note that this role may close early should sufficient applications be received, so early application is advised.

    About the Role

    We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach, Hospital Outreach and Housing teams. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility.

    Drug and Alcohol Outreach

    You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The Drug and Alcohol Outreach Service is countywide and promotes a holistic multi-agency response to the needs of the individual. Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.

    Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.

    Experience

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge.
    • Experience of working within substance misuse would be beneficial, although we will provide training.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Ability to work flexible and unsocial hours as required
    Person Specification

    Qualifications

    Essential

    • Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
    • Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
    • Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.

    Experience

    Essential

    • We are looking for a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation and who enjoys a challenge.
    • Experience of working within substance misuse would be beneficial, although we will provide training.
    • Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
    • Successful track record of working with substance misuse clients
    • Resilient and the ability to prioritise and work under pressure
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Knowledge and understanding of homelessness, assessment, care planning and key working
    • Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
    • Ability to work flexible and unsocial hours as required

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    19 September 2025

    Pay scheme

    Other

    Salary

    £25,000 to £25,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1757678675-PQKBW

    Job locations

    Truro

    Truro

    TR1 2EJ


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