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We Are With You

Director of Organisational Performance and Strategy (Ref0019ZC)

The closing date is 14 September 2025

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Job summary

WithYou are recruiting for a Director of Organisational Performance and Strategy, to join us as a key member of our Finance and Resources directorate. We're looking to hear from influential leaders, who will champion a culture of strategic thinking, collaboration and accountability across the organisation. This is a new role for WithYou, working on a permanent, full time basis. You will work mainly from home, with occasional travel as required.

Main duties of the job

The Director of Organisational Performance and Strategy will oversee strategic planning, performance management and insight generation to enable informed decision-making and continuous improvement. You'll be leading a high performing team and will be responsible for the tracking and co-ordination of the organisation's execution and evolution of WithYou's organisational strategy. Other priorities include: Leading and implementing data quality and the associated governance to ensure data integrity and compliance, as well as leveraging regional data Leading the establishment and reporting of the KPIs/OKRs, this includes defining relevant metrics, developing robust reporting frameworks and ensuring accurate data collection and analysis Developing and executing a Master Data Management (MDM) strategy to create a single, authoritative source of truth for critical business data Collaborating with senior leaders to set strategic priorities and performance targets

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

02 September 2025

Pay scheme

Other

Salary

£72,471 to £72,471 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1756815032-3VGTK

Job locations

London

City of London

EC1M 4DH


Job description

Job responsibilities

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. Closing date: Sunday 14th September 2025 WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Benefits

  • 30 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. Closing date: Sunday 14th September 2025 WithYou is a drug, alcohol and mental health charity employing over 1,600 staff. With over 80 services across England and Scotland, we provide support and advice without judgement to more than 100,000 people a year. At WithYou, we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Benefits

  • 30 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

    Experience

    Essential

    • You will provide visible and motivational leadership to a team including the Organisational Planning and Risk Manager, Data Analyst, Regional Data Leads and Strategic Insight Manager. As such, you will need to bring extensive experience in strategic planning, performance management or related fields, with a proven track record in a leadership role.
    • In your application, it would be great to see evidence of:
    • Experience in conducting market research and competitive analysis to inform strategic decisions
    • Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) to enhance operational efficiency
    • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
    • Excellent communication skills and the ability to motivate, influence and inspire others
    Person Specification

    Qualifications

    Essential

    • A full job description and person specification is available on request by emailing recruitment@wearewithyou.org.uk.

    Experience

    Essential

    • You will provide visible and motivational leadership to a team including the Organisational Planning and Risk Manager, Data Analyst, Regional Data Leads and Strategic Insight Manager. As such, you will need to bring extensive experience in strategic planning, performance management or related fields, with a proven track record in a leadership role.
    • In your application, it would be great to see evidence of:
    • Experience in conducting market research and competitive analysis to inform strategic decisions
    • Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) to enhance operational efficiency
    • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
    • Excellent communication skills and the ability to motivate, influence and inspire others

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    London

    City of London

    EC1M 4DH


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    London

    City of London

    EC1M 4DH


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    02 September 2025

    Pay scheme

    Other

    Salary

    £72,471 to £72,471 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1756815032-3VGTK

    Job locations

    London

    City of London

    EC1M 4DH


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