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We Are With You

Outreach Recovery Worker (Ref:0071ZB)

The closing date is 10 September 2025

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Job summary

We are looking for a resilient and committed individual who understands the problems faced by individuals who find themselves homeless or in insecure accommodation and who enjoys a challenge. Experience of substance use would be beneficial, although we will provide training.

Main duties of the job

The Drug and Alcohol Outreach Service is recruiting for a Floating Outreach Recovery Worker to work within the Truro area. You will work alongside the Adult Community Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation. The outreach service is countywide and promotes a holistic, multi-agency response to the needs of the individual. You will be trained in each area and will provide support to those teams, depending on where the need is greatest.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£25,000 to £25,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1756296686-NJF3S

Job locations

Truro

Truro

TR1 2EJ


Job description

Job responsibilities

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that the closing date is 10th September 2025; however, it may close early should sufficient applications be received, so early application is advised. We are part of a large integrated drug and alcohol service that works with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the outreach team alongside in-house services that include clinical, hospital, adult community team, criminal justice, and residential rehabilitation facility. As a Floating Outreach Recovery Worker, you will be meeting people in their space more often than in an office; therefore, it is essential that you have a current driving licence with access to a vehicle, as this post includes a great deal of driving. This is a full-time role working 37.5 hours per week and occasional Saturday working may be required. Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that the closing date is 10th September 2025; however, it may close early should sufficient applications be received, so early application is advised. We are part of a large integrated drug and alcohol service that works with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the outreach team alongside in-house services that include clinical, hospital, adult community team, criminal justice, and residential rehabilitation facility. As a Floating Outreach Recovery Worker, you will be meeting people in their space more often than in an office; therefore, it is essential that you have a current driving licence with access to a vehicle, as this post includes a great deal of driving. This is a full-time role working 37.5 hours per week and occasional Saturday working may be required. Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months and evidence of continuous professional development
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

    Experience

    Essential

    • Demonstrable experience of working in the health, social care, criminal justice or other specialist setting
    • Successful track record of working with substance misuse service users
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Ability to work effectively as a team player
    • Resilience; ability to prioritise and work under pressure
    • Ability to work flexibly and unsociable hours as required
    Person Specification

    Qualifications

    Essential

    • OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months and evidence of continuous professional development
    • A full UK driving licence and access to a car. You will need to ensure business use is added to your insurance policy

    Experience

    Essential

    • Demonstrable experience of working in the health, social care, criminal justice or other specialist setting
    • Successful track record of working with substance misuse service users
    • Knowledge and understanding of health and safety, including assessing high-risk situations for service users
    • Ability to build effective relationships with a range of internal and external stakeholders
    • Ability to work effectively as a team player
    • Resilience; ability to prioritise and work under pressure
    • Ability to work flexibly and unsociable hours as required

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    01 September 2025

    Pay scheme

    Other

    Salary

    £25,000 to £25,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1756296686-NJF3S

    Job locations

    Truro

    Truro

    TR1 2EJ


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