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We Are With You

Prevention and Engagement Outreach Worker (Ref: 0012ZC)

The closing date is 03 September 2025

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Job summary

You will act as a first point of contact for clients to ensure that they are able to access appropriate services and treatment efficiently and promptly, working as part of a service team and working in close partnership with other health care professionals, partner agencies, service commissioners and internal clinical/mental health teams.

Main duties of the job

Key duties will include: Supporting the day to day operation of services through the delivery of appropriate evidence based interventions Assisting in the delivery of an integrated service through the provision of assessment, recovery planning, appropriate referral, support, care coordination and interventions Assessing clients, carrying out triage and comprehensive assessment as required and making appropriate onward referrals to specialist agencies Assessing and managing risk, ensuring a safe and appropriate environment for all Supporting with the arranging of appointments, coordination of referrals and telephone answering to provide an efficient information service to service users Providing an effective and accurate data entry service for the service including the production of basic statistical reports

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£25,000 to £25,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1755879954-1LUZY

Job locations

Wigan

Wigan

WN1 1HR


Job description

Job responsibilities

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. Join our team as a Prevention and Engagement Outreach Worker in Wigan Are you a compassionate and motivated individual who wants to change people's lives? Our team in Wigan and Leigh is looking for a Prevention and Engagement Outreach Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you. This is a fixed term contract, until September 2026. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. Our vibrant services in Wigan and Leigh provide support to people concerned about their own or someone else's alcohol or drug use. We have services in both Wigan and Leigh but much of our work is carried out in the local communities we serve. Check out what our sites have to offer here! A full job description and person specification are available on request by emailing . Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. Join our team as a Prevention and Engagement Outreach Worker in Wigan Are you a compassionate and motivated individual who wants to change people's lives? Our team in Wigan and Leigh is looking for a Prevention and Engagement Outreach Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you. This is a fixed term contract, until September 2026. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. Our vibrant services in Wigan and Leigh provide support to people concerned about their own or someone else's alcohol or drug use. We have services in both Wigan and Leigh but much of our work is carried out in the local communities we serve. Check out what our sites have to offer here! A full job description and person specification are available on request by emailing . Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • A full UK driving licence and access to your own car is essential, due to the outreach requirements of this role.

    Experience

    Essential

    • You will have experience of working in a health social care and/or substance misuse setting, including working with complex clients, providing harm reduction and liaising with needle and syringe programmes.
    • We are looking for a positive and motivated individual, who is able to confidently deliver training to professionals and communicate with a wide range of stakeholders across different settings.
    • You will also be results driven and highly organised, with excellent time management and caseload management skills, including risk assessments, care plans and PSI interventions.
    Person Specification

    Qualifications

    Essential

    • A full UK driving licence and access to your own car is essential, due to the outreach requirements of this role.

    Experience

    Essential

    • You will have experience of working in a health social care and/or substance misuse setting, including working with complex clients, providing harm reduction and liaising with needle and syringe programmes.
    • We are looking for a positive and motivated individual, who is able to confidently deliver training to professionals and communicate with a wide range of stakeholders across different settings.
    • You will also be results driven and highly organised, with excellent time management and caseload management skills, including risk assessments, care plans and PSI interventions.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Wigan

    Wigan

    WN1 1HR


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Wigan

    Wigan

    WN1 1HR


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    01 September 2025

    Pay scheme

    Other

    Salary

    £25,000 to £25,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1755879954-1LUZY

    Job locations

    Wigan

    Wigan

    WN1 1HR


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