We Are With You

Outreach Worker (Hospitals) (Ref:0014ZB)

Information:

This job is now closed

Job summary

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date for this position is 31st March 2025 however, please note that this role may close early should sufficient applications be received, so early application is advised.

Main duties of the job

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! We have an exciting opportunity in our Cornwall services for a full-time Outreach Worker to join our busy and dynamic Hospital Outreach Service based in Truro. This is an exciting and challenging role that works from a trauma informed perspective based in the community covering all of Cornwall. Due to the outreach basis of this role, a full driver's licence and access to a car is required. The Hospital Outreach Service provides a rapid response to individuals who are frequent attendees at the Royal Cornwall Hospital in Truro and have issues related to substance use. The team works within a multi-disciplinary model of practice with partners in safeguarding, housing and homelessness services, domestic abuse

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.

Details

Date posted

21 March 2025

Pay scheme

Other

Salary

£26,365 to £26,365 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1742220404-CCXE8

Job locations

Truro

Truro

TR1 2EJ


Job description

Job responsibilities

About the Role All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date for this position is 31st March 2025 however, please note that this role may close early should sufficient applications be received, so early application is advised. Job Opportunity We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! We have an exciting opportunity in our Cornwall services for a full-time Outreach Worker to join our busy and dynamic Hospital Outreach Service based in Truro. This is an exciting and challenging role that works from a trauma informed perspective based in the community covering all of Cornwall. Due to the outreach basis of this role, a full driver's licence and access to a car is required. The Hospital Outreach Service provides a rapid response to individuals who are frequent attendees at the Royal Cornwall Hospital in Truro and have issues related to substance use. The team works within a multi-disciplinary model of practice with partners in safeguarding, housing and homelessness services, domestic abuse services, as well as primary and secondary healthcare and mental health providers. Essential Skills

  • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
  • Have a full UK driving licence and access to a car
  • Demonstrable experience working in a health, social care, or another related setting
  • Successful track record of working with substance misuse clients
  • Experience and understanding of trauma informed practice
  • Ability to manage own caseload
  • Understanding and experience of the safeguarding process
  • Understanding of the barriers that prevent people with substance use from accessing healthcare
  • Have the ability to build and maintain effective relationships with clients and colleagues alike
  • Be IT competent
  • Good oral and written communication
  • Be able to work effectively in a team, supporting others when needed
    • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • Job description

    Job responsibilities

    About the Role All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The closing date for this position is 31st March 2025 however, please note that this role may close early should sufficient applications be received, so early application is advised. Job Opportunity We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! We have an exciting opportunity in our Cornwall services for a full-time Outreach Worker to join our busy and dynamic Hospital Outreach Service based in Truro. This is an exciting and challenging role that works from a trauma informed perspective based in the community covering all of Cornwall. Due to the outreach basis of this role, a full driver's licence and access to a car is required. The Hospital Outreach Service provides a rapid response to individuals who are frequent attendees at the Royal Cornwall Hospital in Truro and have issues related to substance use. The team works within a multi-disciplinary model of practice with partners in safeguarding, housing and homelessness services, domestic abuse services, as well as primary and secondary healthcare and mental health providers. Essential Skills

  • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
  • Have a full UK driving licence and access to a car
  • Demonstrable experience working in a health, social care, or another related setting
  • Successful track record of working with substance misuse clients
  • Experience and understanding of trauma informed practice
  • Ability to manage own caseload
  • Understanding and experience of the safeguarding process
  • Understanding of the barriers that prevent people with substance use from accessing healthcare
  • Have the ability to build and maintain effective relationships with clients and colleagues alike
  • Be IT competent
  • Good oral and written communication
  • Be able to work effectively in a team, supporting others when needed
    • About Company WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    • Person Specification

    Qualifications

    Essential

    • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
    • Have a full UK driving licence and access to a car
    • Demonstrable experience working in a health, social care, or another related setting
    • Successful track record of working with substance misuse clients
    • Experience and understanding of trauma informed practice
    • Ability to manage own caseload
    • Understanding and experience of the safeguarding process
    • Understanding of the barriers that prevent people with substance use from accessing healthcare
    • Have the ability to build and maintain effective relationships with clients and colleagues alike
    • Be IT competent
    • Good oral and written communication
    • Be able to work effectively in a team, supporting others when needed

    Experience

    Essential

    • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
    • Have a full UK driving licence and access to a car
    • Demonstrable experience working in a health, social care, or another related setting
    • Successful track record of working with substance misuse clients
    • Experience and understanding of trauma informed practice
    • Ability to manage own caseload
    • Understanding and experience of the safeguarding process
    • Understanding of the barriers that prevent people with substance use from accessing healthcare
    • Have the ability to build and maintain effective relationships with clients and colleagues alike
    • Be IT competent
    • Good oral and written communication
    • Be able to work effectively in a team, supporting others when needed
    Person Specification

    Qualifications

    Essential

    • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
    • Have a full UK driving licence and access to a car
    • Demonstrable experience working in a health, social care, or another related setting
    • Successful track record of working with substance misuse clients
    • Experience and understanding of trauma informed practice
    • Ability to manage own caseload
    • Understanding and experience of the safeguarding process
    • Understanding of the barriers that prevent people with substance use from accessing healthcare
    • Have the ability to build and maintain effective relationships with clients and colleagues alike
    • Be IT competent
    • Good oral and written communication
    • Be able to work effectively in a team, supporting others when needed

    Experience

    Essential

    • Evidence of continuous professional development & OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
    • Have a full UK driving licence and access to a car
    • Demonstrable experience working in a health, social care, or another related setting
    • Successful track record of working with substance misuse clients
    • Experience and understanding of trauma informed practice
    • Ability to manage own caseload
    • Understanding and experience of the safeguarding process
    • Understanding of the barriers that prevent people with substance use from accessing healthcare
    • Have the ability to build and maintain effective relationships with clients and colleagues alike
    • Be IT competent
    • Good oral and written communication
    • Be able to work effectively in a team, supporting others when needed

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Ella Lauder

    ella.lauder@wearewithyou.org.uk

    Details

    Date posted

    21 March 2025

    Pay scheme

    Other

    Salary

    £26,365 to £26,365 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1742220404-CCXE8

    Job locations

    Truro

    Truro

    TR1 2EJ


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