Service Administrator - Scottish Borders

We Are With You

This job is now closed

Job summary

Our team in Galashiels is seeking an experienced Administrator, to provide a comprehensive and efficient administrative and support function to the wider team.

Main duties of the job

As part of this role, you will: Undertake planning and administrative duties to support the effective delivery of services Support the management team in maintaining high levels of data quality and information management Maintain and create recordkeeping systems as required Support the wider team to meet local health & safety requirements; - to include acting as a point of contact, to ensure the safety and security of staff and others is maintained at all times when allowing callers entry into the building Ensure that our reception area is effectively managed and clients are greeted in a professional and timely manner.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. IND MP

Date posted

20 March 2024

Pay scheme

Other

Salary

£21,255 to £21,255 a year

Contract

Permanent

Working pattern

Part-time

Reference number

recroot-5495-49300-02

Job locations

Galashiels

TD1 1RZ

Job description

Job responsibilities

Do you pride yourself on great organisation skills, with an eye for detail and a methodical 'can do' attitude? If yes, then we would love to hear from you. This is a part time role, working 10 hours per week across Tuesday and Thursday. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it. Benefits

Competitive salary

28 days annual leave, plus bank holidays

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Job description

Job responsibilities

Competitive salary

28 days annual leave, plus bank holidays

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

Person Specification

Qualifications

Essential

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo a PVG check.

Experience

Essential

The ideal candidate will:
Have a successful track record of providing an efficient and reliable administrative support
Have knowledge and understanding of work based Health and Safety issues
Have demonstrable experience of working in an office environment
Have the ability to build effective relationships with a range of internal and external stakeholders
Possess the ability to manage competing/ conflicting demands, under own initiative managing own workload
Have the ability to work as part of a multidisciplinary team
Possess excellent IT and minute taking skills

Person Specification

Qualifications

Essential

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo a PVG check.

Experience

Essential

The ideal candidate will:
Have a successful track record of providing an efficient and reliable administrative support
Have knowledge and understanding of work based Health and Safety issues
Have demonstrable experience of working in an office environment
Have the ability to build effective relationships with a range of internal and external stakeholders
Possess the ability to manage competing/ conflicting demands, under own initiative managing own workload
Have the ability to work as part of a multidisciplinary team
Possess excellent IT and minute taking skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.