Job summary
We Are With You is part of a consortium with SLaM NHS Trust, St Mungos and CDARS. Our team in the London boroughs of Richmond and Wandsworth are recruiting for an Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.
Main duties of the job
The postholder will directly link in with both the Head of Partnerships for With You and the borough lead for SlaM, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.
Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for With You externally, maintaining and building our profile as you go.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
IND HP
Job description
Job responsibilities
The Wandsworth drug and alcohol service is based in Battersea, and is located 10 minutes walk from Clapham Junction train station which has a busy local shopping district. The Richmond drug and alcohol service is based in Twickenham, not far from the river and the high street, and less than a ten-minute walk from Twickenham train station.
This is a permanent, full-time role for 37.5 hours per week, with a London Weighting allowance of £2,759 per annum.
Job description
Job responsibilities
The Wandsworth drug and alcohol service is based in Battersea, and is located 10 minutes walk from Clapham Junction train station which has a busy local shopping district. The Richmond drug and alcohol service is based in Twickenham, not far from the river and the high street, and less than a ten-minute walk from Twickenham train station.
This is a permanent, full-time role for 37.5 hours per week, with a London Weighting allowance of £2,759 per annum.
Person Specification
Qualifications
Desirable
Experience
Essential
- We are looking for demonstrable leadership experience in a comparable role, with the drive to promote staff development and retention. You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it's important that you are highly organised and able to manage your time effectively. You must also be confident in managing budgets. Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.
- As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
- As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also Disability Confident Committed and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Desirable
Person Specification
Qualifications
Desirable
Experience
Essential
- We are looking for demonstrable leadership experience in a comparable role, with the drive to promote staff development and retention. You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it's important that you are highly organised and able to manage your time effectively. You must also be confident in managing budgets. Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.
- As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
- As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also Disability Confident Committed and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
