Job summary
Care coordinators provide extra time, capacity
and expertise to ensure that appropriate
support is made available to patients and
that their needs are addressed.
This is an exciting
opportunity for the right person who wants to work supporting people by
coordinating their health and social care services.
This vacancy is for 15 hours per week [Monday to Friday; 08:00 - 11:00].
Main duties of the job
Based
in a single GP practice, the care coordinator will be involved in supporting the
clinical team to proactively identify and work with patients, including the
frail/elderly and those with long-term conditions, to provide proactive,
person-centred care planning, helping
coordinate care, by bringing together the different specialists whose
help that individual might need. This might involve a wide range of services,
such as hospital care, community care, social care, housing and the voluntary
sector.
About us
Rock Healthcare is a long
established, forward thinking and dynamic GP Practice currently serving around
9,500 patients. We are based at Moorgate Primary Care Centre in Bury. The site is a modern, purpose-built premises,
containing a variety of primary care services to meet the needs of the local
population. We are proud to be a
teaching Practice for Medical Students, Nursing Students, Health Care
Assistants and GP Trainees. We are
committed to the continued development of our teams.
Job description
Job responsibilities
Care coordinators provide extra time,
capacity and expertise to ensure that appropriate support is made available to
patients and that their needs are addressed. They will help patients and their
families understand, manage and utilise personal care and support plans and
contribute to increasing the number of patients with personal health budgets.
Care Coordinators will work closely with Primary Care Network [PCN] and GP Practice
to ensure patients receive Coordinated care, which is responsive to their needs
and designed in cooperation with patients, carers, and all supporting services.
Please see attached Job Description for full details.
Job description
Job responsibilities
Care coordinators provide extra time,
capacity and expertise to ensure that appropriate support is made available to
patients and that their needs are addressed. They will help patients and their
families understand, manage and utilise personal care and support plans and
contribute to increasing the number of patients with personal health budgets.
Care Coordinators will work closely with Primary Care Network [PCN] and GP Practice
to ensure patients receive Coordinated care, which is responsive to their needs
and designed in cooperation with patients, carers, and all supporting services.
Please see attached Job Description for full details.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent.
Desirable
- Health and social care qualification;
- Training around care planning and co-ordination;
- Training around residential care.
Experience
Essential
- Experience of working in health, social care and other support roles in direct contact with people, families or carers;
- Experience of working in a multi-professional team environment;
- Good written English and excellent record keeping skills;
- Proficient in use of EMIS;
- Confident in using Email and sound IT knowledge.
Desirable
- Experience of working as a Care Coordinator;
- Experience or training in personalised care and support planning;
- Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation;
- Experience of working with reports in EMIS.
Knowledge and Skills
Essential
- Computer literate with a working knowledge of Microsoft Office packages and EMIS;
- Understanding of and commitment to equality, diversity and inclusion;
- Knowledge of policies and procedures, including confidentiality; safeguarding, long working, information governance and health and safety.
Desirable
- Knowledge of how the wider NHS works, including PCNs;
- Knowledge of long term conditions and the complexities involved: medical, physical, emotional, and social;
- Willingness to work flexible hours when required to meet work demands.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent.
Desirable
- Health and social care qualification;
- Training around care planning and co-ordination;
- Training around residential care.
Experience
Essential
- Experience of working in health, social care and other support roles in direct contact with people, families or carers;
- Experience of working in a multi-professional team environment;
- Good written English and excellent record keeping skills;
- Proficient in use of EMIS;
- Confident in using Email and sound IT knowledge.
Desirable
- Experience of working as a Care Coordinator;
- Experience or training in personalised care and support planning;
- Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation;
- Experience of working with reports in EMIS.
Knowledge and Skills
Essential
- Computer literate with a working knowledge of Microsoft Office packages and EMIS;
- Understanding of and commitment to equality, diversity and inclusion;
- Knowledge of policies and procedures, including confidentiality; safeguarding, long working, information governance and health and safety.
Desirable
- Knowledge of how the wider NHS works, including PCNs;
- Knowledge of long term conditions and the complexities involved: medical, physical, emotional, and social;
- Willingness to work flexible hours when required to meet work demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
