BARDOC

GM Falls Responder

The closing date is 26 October 2025

Job summary

We offer an attractive flexible package including an NHS Pension.

We take real pride in the services we provide to our communities in the area and your role will be to respond to our Falls Service users in a caring, attentive and professional manner.

You will be expected to work as part of the wider Operations Team, including call handling when required.

This service operates 08:00 to 20:00, 7 days a week.

Training for this role is being held on 01 and 02 November 2025 at Moorgate Primary Care Centre, Bury. Attendance is compulsory for successful applicants.

This is a temportary position and is expected to end on 31 March 2026.

Main duties of the job

Falls responders will be responsible for providing a high level of quality and care to service users within the community, working as a member of the BARDOC Operations Team.

You will respond to falls in a timely manner, within the service level agreement, and as directed by BARDOC. You will complete a post fall assessment at the service users location, in line with the trained scope of practice.

About us

Established in 1996 as the Preferred Provider of GP out of Hours Services, BARDOC has evolved into a leading organisation, delivering futuristic, innovative design across multiple GP Practices. From our central hub in Bury we operate a diverse range of 24/7 healthcare services across Greater Manchester.

The service has developed a reputation for innovation which is crucial to the continuing success of the organisation. It has evolved into a Community Benefits Society which works in partnership with patients and a range of other service providers, to deliver high quality patient focused care to the heart of its local communities.

Date posted

23 October 2025

Pay scheme

Other

Salary

£13.70 an hour + NHS Pension

Contract

Fixed term

Duration

5 months

Working pattern

Part-time

Reference number

B0230-FR-001

Job locations

Moorgate Primary Care Centre

22 Derby Way

Bury, Manchester

BL9 0NJ

Job description

Job responsibilities

Dealing with service users in a caring, attentive and professional manner;

To work within the Reactive Falls Service Model, across Greater Manchester;

Frequent driving to and attending at the service users location within the target time, alongside a 2nd Responder, using a BARDOC vehicle;

Responding to falls calls, driving to locations such as home addresses and care homes where service users have fallen and are unable to get up;

To undertake particular physical tasks, which will include frequent lifting of service users from the floor, utilising safe manual handling procedures using equipment as required;

Frequent use of specialist equipment whilst assisting service user/service user such as lifting cushions and banana board;

Provide an appropriate post fall assessment and support to people who have fallen;

Provide basic first aid treatment in line with current practice and contact BARDOC to speak to a Clinician;

Liaise professionally and effectively with health care professionals, service users family members and care providers;

Accurately complete and process the required paperwork and computer records in a timely manner as required;

Inspect and record conditions of the BARDOC vehicle at the start and finish of shift; ensuring the vehicle is properly maintained and roadworthy daily prior to starting the shift.

Report damage/defects to specialist equipment/vehicle including losses to the Service Manager/Overnight Supervisor on shift.

Wear the appropriate personal protective equipment/work wear [PPE] at all times when providing the service;

The collection of feedback from service users;

Escalate any identified safeguarding concerns to a BARDOC Clinician;

Attend and successfully complete all training courses relevant to the performance of duties whilst working for BARDOC;

Work in accordance with all relevant policies, procedures at all times;

Such other duties as and when required by the Manager including but not limited to call handling.

Please see attached Job Description for further details.