Job summary
BARDOC are recruiting an Assistant Practice Manager to work at our GP Practices in Bury.
The succesful candidate willsupport the Practice Managers in managing and coordinating all aspects of
Practice functionality.
Main duties of the job
You will provide assurance that the Practice delivers on its long-term strategic objectives, using innovative ways of working. Your role will be to motivate and guide colleagues to deliver optimum efficiencies in a safe and effective environment for Patients, Colleagues and Visitors.
You will promote of Equality Diversity & Inclusion, Quality Improvements, Confidentiality, Collaborative Working, Service Delivery and Learning & Development.
About us
BARDOC is a leading organisation with a reputation for innovation, delivering futuristic design across multiple GP Practices throughout Greater Manchester.
Being a Community Benefits Society, it works in partnership with Patients and a range of other Service Providers, to deliver high quality Patient focused care to the heart of its local communities.
Our Head Office is located at Moorgate PCC, based in Bury, where we operate a diverse range of 24/7 Healthcare Services across the North East Sector of Greater Manchester covering a wide geographical location encompassing Bolton, Heywood, Middleton, Rochdale, Bury and North Manchester.
Job description
Job responsibilities
The following list of duties and responsibilities represent the broad range of tasks, which may be required to be undertaken either routinely or periodically in addition to the local level roles and responsibilities as Assistant Practice Manager;
- Overseeing the day-to-day operations of the Practice, ensuring staff achieve their primary responsibilities
- Direct line management of Reception/Admin Team and Practice Nursing Team
- Management of the Practice LTI and other dedicated training time including creation of agendas, minutes and action log
- Overseeing all staff rotas including Reception/ Administrative Team and Nursing Teams and to ensure adequate clinical staffing at all times, including the recruitment of locum GPs/ANPs [when this is required on an ad hoc basis]
For full details, please see the attached job description
Job description
Job responsibilities
The following list of duties and responsibilities represent the broad range of tasks, which may be required to be undertaken either routinely or periodically in addition to the local level roles and responsibilities as Assistant Practice Manager;
- Overseeing the day-to-day operations of the Practice, ensuring staff achieve their primary responsibilities
- Direct line management of Reception/Admin Team and Practice Nursing Team
- Management of the Practice LTI and other dedicated training time including creation of agendas, minutes and action log
- Overseeing all staff rotas including Reception/ Administrative Team and Nursing Teams and to ensure adequate clinical staffing at all times, including the recruitment of locum GPs/ANPs [when this is required on an ad hoc basis]
For full details, please see the attached job description
Person Specification
Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Strong IT skills [generic]
- Excellent leadership skills
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- EMIS user skills
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to motivate and train staff
Experience
Essential
- Experience of working with the general public
- Experience of working in a health care setting
- Experience of managing large multidisciplinary teams
- Experience of successfully developing and implementing projects
- NHS / Primary Care General Practice experience
Desirable
- Relevant health and safety experience
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solution focused approach
- High levels of confidentiality, integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Leadership and / or Management Qualification
Desirable
- Educated to degree level in healthcare or business
Person Specification
Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Strong IT skills [generic]
- Excellent leadership skills
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- EMIS user skills
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to motivate and train staff
Experience
Essential
- Experience of working with the general public
- Experience of working in a health care setting
- Experience of managing large multidisciplinary teams
- Experience of successfully developing and implementing projects
- NHS / Primary Care General Practice experience
Desirable
- Relevant health and safety experience
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solution focused approach
- High levels of confidentiality, integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Leadership and / or Management Qualification
Desirable
- Educated to degree level in healthcare or business
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
