Job summary
We are recruiting a Health Care Assistant to join Rock
Healthcare at Bury and Radcliffe sites.
Rock Healthcare offer full training to the right candidate,
along with an attractive reward package + NHS Pension + Holiday Bonus Scheme + Blue Light Discount Card.
Rock Healthcare exists to expand family GP services to the
whole of the Bury Community, reaching out to everyone. Rock Healthcare provides
state of the art facilities and services through a modern, flexible group of
local Doctors and Healthcare Professionals, who have looked after generations
of local families.
Main duties of the job
The purpose of the role is to assist Medical Personnel in the care of Practice Patients to
include treatment, preventative care, screening and Patient education. The post holder
will act as a focal point of communication between Patients, Doctors, Nurses and other
members of the Primary Health Care Team. The post may also include some
administrative duties.
Main Duties are listed below:
- Undertake Patient Health Checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations
- Management of Medical Records
- Administration and Professional Responsibilities
- Management of Appointment system
About us
We exist to expand Family GP Services to the whole of the Bury Community, reaching out to everyone. We have an extensive Clinical Team including GPs, Practice Nurses, Prescribing Pharmacist, Physician Associates, TAPP, TNA and MSK Support worker. We are a flexible group of local Doctors and Healthcare Professionals and our Lead GP who recently joined the Practice takes a lead on Prescribing and End of Life Patients. We have recently expanded our local GP Practices and work together to ensure we provide a caring, responsive & effective service Monday Friday to reduce A&E attendances.
Job description
Job responsibilities
- Undertake Patient health checks, including any necessary paperwork and making any
necessary claims to the Health Authority and referrals within the Practice
- BP Monitoring
- ECGs (inc. 24 hour ECG, 24 hour BP & home monitoring)
- Urinalysis
- Chaperoning duties
- Phlebotomy
- Paediatric Phlebotomy (training given where required)
- Ensure specimens are labelled and bagged ready for collection with the necessary
paperwork completed.
- Ensure clinical waste collection runs smoothly, reporting any problems to the Lead
Nurse
- Ensure sharp bins are ready for collection
- Ordering all stock
- Restocking and maintenance of equipment
- Restocking of clinical areas and consulting rooms B12 injections
- Flu injections
- Pneumococcal and shingles vaccine
- Well Women/Men
2. Administration and Professional Responsibilities- Participate in the administration and professional responsibilities of the Practice
Team
- Ensure accurate and legible notes of all consultations and treatments are recorded
in the Patients notes
- Ensure the clinical computer system is kept up to date with accurate details
recorded
- Ensure appropriate items of service claims are made accurately, reporting any
problems to the Lead Practice Administrator
- Ensure accurate completion of all necessary documentation associated with Patient
health care and registration with the Practice
- Ensure collection and maintenance of statistical information required for regular and
ad hoc reports
- Attend and participate in Practice meetings as required
- Assist in formulation of Practice philosophy, strategy and policy
- Restocking and maintenance of clinical areas and consulting rooms
- To create and send recall letters for clinics
- To assist in seasonal and special projects as requested e.g. flu campaign
- Ordering and display of health promotion materials
3. Management of Medical Records- Ensure that records are accurately assembled in advance of each consulting session
- Ensure that records are available in the instances of urgent consultation
- Retrieve and re-file records as requested, ensuring that strict alphabetical order is
adhered to
- Ensure correspondence, reports, results etc. are filed in correct records
- Ensure records are kept neat and tidy and in good repair with all necessary
information recorded correctly on the outer cove
4. Management of Appointment SystemEnsure total familiarity with all appointment systems including regular and
incidental variations
Book appointments and recalls ensuring sufficient information is recorded to enable
retrieval of the medical record
Monitor flow of Patients into the waiting room ensuring the appointment system
accurately reflects the arrival of Patients
Monitor effectiveness of the system and report any problems or variations to the
Lead Practice Nurse.
5. Special Requirements for the Post
- Ability to work without direct supervision and determine own workload priorities
- Basic keyboard and computer skills
- Flexibility/ability to work across both sites during Clinic times
- Must be proactive with a willingness to learn.
- Ongoing training is available
Job description
Job responsibilities
- Undertake Patient health checks, including any necessary paperwork and making any
necessary claims to the Health Authority and referrals within the Practice
- BP Monitoring
- ECGs (inc. 24 hour ECG, 24 hour BP & home monitoring)
- Urinalysis
- Chaperoning duties
- Phlebotomy
- Paediatric Phlebotomy (training given where required)
- Ensure specimens are labelled and bagged ready for collection with the necessary
paperwork completed.
- Ensure clinical waste collection runs smoothly, reporting any problems to the Lead
Nurse
- Ensure sharp bins are ready for collection
- Ordering all stock
- Restocking and maintenance of equipment
- Restocking of clinical areas and consulting rooms B12 injections
- Flu injections
- Pneumococcal and shingles vaccine
- Well Women/Men
2. Administration and Professional Responsibilities- Participate in the administration and professional responsibilities of the Practice
Team
- Ensure accurate and legible notes of all consultations and treatments are recorded
in the Patients notes
- Ensure the clinical computer system is kept up to date with accurate details
recorded
- Ensure appropriate items of service claims are made accurately, reporting any
problems to the Lead Practice Administrator
- Ensure accurate completion of all necessary documentation associated with Patient
health care and registration with the Practice
- Ensure collection and maintenance of statistical information required for regular and
ad hoc reports
- Attend and participate in Practice meetings as required
- Assist in formulation of Practice philosophy, strategy and policy
- Restocking and maintenance of clinical areas and consulting rooms
- To create and send recall letters for clinics
- To assist in seasonal and special projects as requested e.g. flu campaign
- Ordering and display of health promotion materials
3. Management of Medical Records- Ensure that records are accurately assembled in advance of each consulting session
- Ensure that records are available in the instances of urgent consultation
- Retrieve and re-file records as requested, ensuring that strict alphabetical order is
adhered to
- Ensure correspondence, reports, results etc. are filed in correct records
- Ensure records are kept neat and tidy and in good repair with all necessary
information recorded correctly on the outer cove
4. Management of Appointment SystemEnsure total familiarity with all appointment systems including regular and
incidental variations
Book appointments and recalls ensuring sufficient information is recorded to enable
retrieval of the medical record
Monitor flow of Patients into the waiting room ensuring the appointment system
accurately reflects the arrival of Patients
Monitor effectiveness of the system and report any problems or variations to the
Lead Practice Nurse.
5. Special Requirements for the Post
- Ability to work without direct supervision and determine own workload priorities
- Basic keyboard and computer skills
- Flexibility/ability to work across both sites during Clinic times
- Must be proactive with a willingness to learn.
- Ongoing training is available
Person Specification
Qualifications
Essential
- Qualification in Health & Social Care (e.g. NVQ Level 2/3 in
- Care or equivalent)
Desirable
Experience
Essential
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the general public
- Knowledge of basic phlebotomy procedures and carrying out health checks, immunisations and ECG's
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- IT skills
- Competent in the use of patient record management systems: EMIS / SystmOne
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Ability to follow clinical policy and procedure
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Flexible and cooperative
Person Specification
Qualifications
Essential
- Qualification in Health & Social Care (e.g. NVQ Level 2/3 in
- Care or equivalent)
Desirable
Experience
Essential
- 6 months relevant experience working in a primary care environment in the last 2 years
- Experience of working with the general public
- Knowledge of basic phlebotomy procedures and carrying out health checks, immunisations and ECG's
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- IT skills
- Competent in the use of patient record management systems: EMIS / SystmOne
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Ability to follow clinical policy and procedure
- Competent in the use of Office and Outlook
- Competent in Document Management systems: Docman
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- Flexible and cooperative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
