GP Collaborative Board Development and Engagement Manager

Job description

Job responsibilities

GP Collaborative Board Development and Engagement Manager

Salary: Band D £ 38,384 - £46,221

Contract: Fixed term maternity cover minimum 11 months

Working pattern: Part time, maximum of 30 hours per week, hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)

Mission and vision

Our mission is to empower general practice. This is not a partisan position. It is an evidenced approach that has demonstrated that investing in primary care produces better health outcomes at lower cost, higher efficiency, and greater fairness than any other model of healthcare provision. If general practice thrives, we save more lives and the NHS thrives too, so we are passionate about supporting general practice.

The GP Collaborative Board (GPCB) is the representative voice of general practice in planning and decision-making within the BNSSG Healthier Together health and care system.

We are here to make sure general practice is heard. We ensure the perspective of general practice is considered and central to any discussions. We also ensure that any decisions made, and actions taken in the region improve working life for our doctors and practice staff and enhance patient care.

We:

• represent general practice at Integrated Care Partnership (ICP), Integrated Care System (ICS), and Integrated Care Board (ICB) level
• ensure general practice expertise is included in the development of new system programmes
• ratify new patient pathways and strategies to advance patient care
• ensure accurate and timely information flows to and from general practice
• create and fund new innovative programmes of work and projects

About the Role

Communications and engagement

The role will lead the team to coordinate communications to all relevant audiences regarding the GPCB, including emails, newsletters, intranet, and website posts. This will include writing and sending emails to system partners on behalf of the GPCB Chair and board members.

The role is responsible for interacting with external stakeholders (general practice and system partners) and escalating issues to the Chair when necessary. The need to create and nurture positive relationships with internal and external stakeholders is crucial and has a significant impact on the reputation of the GPCB. Key responsibilities include:

To create and coordinate GPCB-related communications to practices and other stakeholders.

To coordinate feedback from practices and GPCB members on system issues and proposals pertinent to general practice

To manage the engagement of GPCB members, the One Care team, the ICB, and other senior stakeholders, advocating for the GPCB and general practice

To develop and maintain the golden thread of communication and engagement between general practices and the system through communications, meetings (locality, GPCB) and workshops.

Build and maintain relationships with general practice and ICB leaders to bring best benefit for the GPCB

Board and business development

The role is responsible for contributing towards the development of GPCB strategic plans. This includes identifying upcoming system workstreams, scoping opportunities for general practice to influence and development of GPCB strategic direction. Responsibilities include:

To scope the potential and produce business cases for upcoming opportunities for general practice.

To identify areas of operational efficiency in the design and implementation of GPCB governance processes

With support, to design, implement and embed GPCB governance processes

To support programme managers with project implementation

To develop effective communication and training materials

To report project progress and exceptions to One Care and GPCB management

To attend meetings on behalf of One Care and GPCB

To work with system partners to achieve goals (e.g. trusts, to provide relationship management and benefits realisation working with the wider health system and practices

To develop papers and presentations for GP Collaborative Board meetings on a range of strategic topics such as finance, system representation and GPCB workstreams

To contribute to supporting, guiding and managing the work of the chair and vice chair, including raising key items for their attention and progressing actions/items on their behalf including drafting/sending of emails.

To contribute towards development of strategic plans for the GPCB, including associated documentation

Governance

The role is responsible for providing assurance regarding the governance of the GPCB. Responsibilities include:

Implementing the GPCB monthly reporting process (Programme Managers and finance)

Ensuring the team have clearly defined roles and responsibilities (currently the role would line manage 3 staff)

Working with the extended team to ensure there is robust governance between the GPCB, One Care and the wider system.

Ensuring the new central clinical lead roles are integral to the GPCB governance processes.

To provide support for the GPCB governance and decision-making processes

To support the work of the GPCB and its members as required

Key responsibilities

Managing successful meetings

High-quality administration of GPCB meetings, which will include setting tasks to other staff members such as sending out meeting invites, papers, emails, and ensuring work is done to the expected standard.

Oversee the maintenance of accurate records of information related to the GPCB, including meeting minutes.

Ensure GPCB actions are completed within required timescales, including completing actions where required.

Coordinate general practice representation at system meetings, including coordination of associated funding (e.g. GPCB committee oversight, Locality lead and central clinical lead workforce)

Manage the GPCB email inboxes, ensuring that emails are actioned and responded to in a timely manner.

Set up and develop processes for running GP locality meetings to bring most benefit to individual localities and the GPCB. Work with GP locality leads to build relationships between localities and the GPCB.

Work closely with the GPCB leadership team to make sure GPCB, practice and system priorities are addressed through GPCB meetings or other routes.

Skills and experience

Experience in Project management

Experience in line management

Experience in devising and implementing new processes

Understanding of the importance of governance

Were seeking someone with:

Excellent oral and written communication skills, interpersonal skills, relationship building skills

Ability to understand complex information and to present information in accessible formats

Able to lead project work to facilitate the achievement of project objectives

Benefits

Generous and fair performance-based pay increment structure

Enrolment onto a salary sacrifice private pension with Royal London, which includes employer contribution of 14.3% of your actual pay and flexibility on level of employee contributions with a minimum of 3%

27 days annual leave (plus bank holidays), up to a maximum of 30 days for long service

Holiday trading scheme

Enhanced family leave pay and paid time off for medical appointments, carers leave, fertility treatment, bereavement and emergencies

Death in service benefit

Employee assistance programme offering a range of mental health support including counselling

Electric vehicle salary sacrifice scheme

Social activities

NHS discounts

Cycle to work scheme

To apply, please either complete the application form on NHS Jobs or send a copy of your cv together with a covering letter outlining your interest and suitability for the role to people.services@onecare.org.uk

Closing date: Wednesday 8th October 5pm

Interview date: 17th October

Person Specification

Qualifications

Essential

• Experience in Project management
• Experience in line management
• Experience in devising and implementing new processes
• Understanding of the importance of governance

Desirable

• Degree-level education
• Knowledge of health services, including primary care
• Knowledge of and recent experience of current developments in NHS

Experience

Essential

• Excellent oral and written communication skills, interpersonal skills, relationship building skills
• Ability to understand complex information and to present information in accessible formats
• Able to lead project work to facilitate the achievement of project objectives
• Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence
• Able to lead project work to facilitate the achievement of project objectives

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

Employer's website

https://onecare.org.uk/ (Opens in a new tab)