Job summary
Genetics in Communities Service
The Genetics in Communities (GiC) Service is a new support service
in Bradford District and Craven and is an integral part of a range of health
and social care services. The overall aim of the GiC Service is to ensure that
people concerned about or affected by genetic disorders, are sufficiently
informed and confident about using available services to improve their health
outcomes.
You will be part of a vibrant, dedicated and enthusiastic group of
people with a commitment to a family centred and holistic approach to
healthcare.
Main duties of the job
Genetics in Communities (GiC) Service Development Coordinator role
Due to the population makeup of the District, initially, you will work with families of Pakistani origin. This role therefore, needs you to communicate confidently in Punjabi/Urdu with women and their family members, whose first language may not be English.
No prior knowledge of genetics is required as full training will be given.
About us
Bevan is a social enterprise organisation at the forefront of health & wellbeing services in West Yorkshire. It hosts a variety of projects & prides
itself in the responsive & person led approach finding compassionate
solutions for people that benefit both the individual & the system as a
whole. The GiC service is part of the Wellbeing Services at Bevan. Our website is www.wearebevan.co.uk
Job description
Job responsibilities
Supporting Families
- Understand the information and
care needs of people concerned about or affected by genetic conditions,
identified through various NHS and Social Care departments, voluntary services
and self-referral.
- Work
with professionals to address the information and support needs of
individuals/couples/family members. You will be working, in a supporting role,
with the professionals responsible for the care of people concerned about or affected
by genetic disorders. This may involve clinic attendance and/or home visits.
- Support people affected by genetic
conditions to resolve social issues, for example housing, benefits, and
welfare, that affect their quality of life, and act as barriers to accessing genetic
services. Your role will involve signposting people to relevant services.
- Manage, monitor, and maintain
records of people using genetic and support services in a range of sectors. You
will be supported in this work by professionals in the Genetics and Good
Preconception Care Network.
Outreach Work
- Deliver community-based
information sessions to improve public understanding of genetics and genetic
services, with the aid of existing resources. This
will involve working with a variety of organisations, for example, educational
establishments, faith organisations and community centres.
Training for Professionals
- Promote and respond to requests
for existing genetic training sessions for health and social care professionals
and other stakeholders.
Supporting Tasks
-
Organisation of advisory group
meetings
-
Representation on relevant
stakeholder committees
-
Oversee the development of the GiC
webpage
-
Facilitate the development of
future resources
-
Facilitate the development of
genetics pathways
- The post will be supported by an advisory committee and administrative staff.
Bevan Core Values and Beliefs
- Ensure
safeguarding practices are known, understood, and effectively implemented.
- Provide
person centred care to women and their families, allowing choice and autonomy.
Offer support, information, and encouragement to ensure they have full access
to care, personalised to their needs/choices.
- Recognise
the unique characteristics of each family and implement measures to reduce
barriers to good healthcare, considering the socio-economic circumstances of
the family including linguistic, cultural, and religious factors.
- Understand the demographics of the community areas
within which you work. Recognise that social, cultural/religious influences,
individual circumstances, capabilities, behaviours, and lifestyle choices
impact on health outcomes.
- Work
as a member of the Wellbeing Team and with other professionals enabling care
for women, who may have a barrier to accessing the services they need. This
will involve being able to work across services in hospital, within the
community and home settings.
- Work
in partnership to bridge the gap
between services and communities.
- Use social networks and patients life
experiences to address barriers to engagement and improve connections between
services and disadvantaged communities.
- Actively
participate in service improvements towards being an outstanding service
provider, learning from feedback, enabling, and involving service users to
contribute to service design and care choices.
- Assist
in making informed choices to enable personalised discussion, sensitively
communicating complex, and/or potentially challenging information to women, if
appropriate, to facilitate access to services.
- Act
sensitively, compassionately, and respectfully at all times.
- Deliver
the service in a way that reduces service access, barriers, understanding and
responding to the needs of marginalised groups.
- Apply
the principles of continuity of carer when making judgements related to
supporting women with complex needs and when referring or transferring care
back or on to registered practitioners or specialist teams.
- Work
with the service towards implementing national standards and improvements in
care.
- Acknowledge
your personal and professional limitations, always liaising with other relevant
health professionals.
- Promote
the importance of making every contact count through actively encouraging women
and their families to talk about their health and wellbeing at every
opportunity.
Job description
Job responsibilities
Supporting Families
- Understand the information and
care needs of people concerned about or affected by genetic conditions,
identified through various NHS and Social Care departments, voluntary services
and self-referral.
- Work
with professionals to address the information and support needs of
individuals/couples/family members. You will be working, in a supporting role,
with the professionals responsible for the care of people concerned about or affected
by genetic disorders. This may involve clinic attendance and/or home visits.
- Support people affected by genetic
conditions to resolve social issues, for example housing, benefits, and
welfare, that affect their quality of life, and act as barriers to accessing genetic
services. Your role will involve signposting people to relevant services.
- Manage, monitor, and maintain
records of people using genetic and support services in a range of sectors. You
will be supported in this work by professionals in the Genetics and Good
Preconception Care Network.
Outreach Work
- Deliver community-based
information sessions to improve public understanding of genetics and genetic
services, with the aid of existing resources. This
will involve working with a variety of organisations, for example, educational
establishments, faith organisations and community centres.
Training for Professionals
- Promote and respond to requests
for existing genetic training sessions for health and social care professionals
and other stakeholders.
Supporting Tasks
-
Organisation of advisory group
meetings
-
Representation on relevant
stakeholder committees
-
Oversee the development of the GiC
webpage
-
Facilitate the development of
future resources
-
Facilitate the development of
genetics pathways
- The post will be supported by an advisory committee and administrative staff.
Bevan Core Values and Beliefs
- Ensure
safeguarding practices are known, understood, and effectively implemented.
- Provide
person centred care to women and their families, allowing choice and autonomy.
Offer support, information, and encouragement to ensure they have full access
to care, personalised to their needs/choices.
- Recognise
the unique characteristics of each family and implement measures to reduce
barriers to good healthcare, considering the socio-economic circumstances of
the family including linguistic, cultural, and religious factors.
- Understand the demographics of the community areas
within which you work. Recognise that social, cultural/religious influences,
individual circumstances, capabilities, behaviours, and lifestyle choices
impact on health outcomes.
- Work
as a member of the Wellbeing Team and with other professionals enabling care
for women, who may have a barrier to accessing the services they need. This
will involve being able to work across services in hospital, within the
community and home settings.
- Work
in partnership to bridge the gap
between services and communities.
- Use social networks and patients life
experiences to address barriers to engagement and improve connections between
services and disadvantaged communities.
- Actively
participate in service improvements towards being an outstanding service
provider, learning from feedback, enabling, and involving service users to
contribute to service design and care choices.
- Assist
in making informed choices to enable personalised discussion, sensitively
communicating complex, and/or potentially challenging information to women, if
appropriate, to facilitate access to services.
- Act
sensitively, compassionately, and respectfully at all times.
- Deliver
the service in a way that reduces service access, barriers, understanding and
responding to the needs of marginalised groups.
- Apply
the principles of continuity of carer when making judgements related to
supporting women with complex needs and when referring or transferring care
back or on to registered practitioners or specialist teams.
- Work
with the service towards implementing national standards and improvements in
care.
- Acknowledge
your personal and professional limitations, always liaising with other relevant
health professionals.
- Promote
the importance of making every contact count through actively encouraging women
and their families to talk about their health and wellbeing at every
opportunity.
Person Specification
Experience
Essential
- Experience of working independently and as part of a team
- Experience of presenting information to an audience
- Experience of dealing with members of the public
Desirable
- Prior knowledge of genetics
- (NB: prior knowledge of genetics is desirable but not essential, as sufficient training for fulfilling the duties of this role will be given)
- Experience of working with women and families in a community setting
- Experience of working with individuals and families to improve their health
- Experience of project management
Knowledge
Essential
- Knowledge of issues related to equality diversity and inclusion (EDI)
- Understanding of confidentiality in healthcare
Desirable
- Understanding of NHS organisations and related services
- Knowledge of how to work with and engage marginalised groups
- Knowledge of Safeguarding in health and social care
Skills
Essential
- Ability to express yourself clearly
- Ability to write clearly and concisely
- Able to work unsupervised
- Flexible approach to work
- Ability to manage, prioritise, escalate and organise personal workload while collaborating with team members to meet shared goals
Desirable
- Ability to record and monitor data to demonstrate impact
Personal Characteristics
Essential
- Personally, aligned with Bevan core values and beliefs (see page below)
- Resilience is not afraid of a challenge or hard work
- Patience a calm and measured approach to a frustrating situation
- Team player, with willingness to help others and go above and beyond
- Displays sensitivity, compassion and respect towards service users
- Brings enthusiasm and commitment to the team.
Qualifications
Essential
- Educated to degree level or equivalent experience
- Willingness to undertake relevant genetics training
- Full, clean driving license
Person Specification
Experience
Essential
- Experience of working independently and as part of a team
- Experience of presenting information to an audience
- Experience of dealing with members of the public
Desirable
- Prior knowledge of genetics
- (NB: prior knowledge of genetics is desirable but not essential, as sufficient training for fulfilling the duties of this role will be given)
- Experience of working with women and families in a community setting
- Experience of working with individuals and families to improve their health
- Experience of project management
Knowledge
Essential
- Knowledge of issues related to equality diversity and inclusion (EDI)
- Understanding of confidentiality in healthcare
Desirable
- Understanding of NHS organisations and related services
- Knowledge of how to work with and engage marginalised groups
- Knowledge of Safeguarding in health and social care
Skills
Essential
- Ability to express yourself clearly
- Ability to write clearly and concisely
- Able to work unsupervised
- Flexible approach to work
- Ability to manage, prioritise, escalate and organise personal workload while collaborating with team members to meet shared goals
Desirable
- Ability to record and monitor data to demonstrate impact
Personal Characteristics
Essential
- Personally, aligned with Bevan core values and beliefs (see page below)
- Resilience is not afraid of a challenge or hard work
- Patience a calm and measured approach to a frustrating situation
- Team player, with willingness to help others and go above and beyond
- Displays sensitivity, compassion and respect towards service users
- Brings enthusiasm and commitment to the team.
Qualifications
Essential
- Educated to degree level or equivalent experience
- Willingness to undertake relevant genetics training
- Full, clean driving license
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
