Health and Wellbeing Support Worker

Job description

Job responsibilities

• Develop trusting relationships with service users, giving them time to focus on their assets and what matters to them and providing them with personalised help to take control of their health and wellbeing, live independently and better understand the impacts of their lifestyle choices.
• Undertake holistic client needs assessments using a wellbeing template. Support, training and supervision will be given.
• Support a caseload of clients for whom wellbeing support and mentorship might offer improved outcomes. With the team, proactively identify people who would benefit from this type of help and manage and regularly review your caseload to accommodate urgent referrals for support as required, referringout to community support services as soon as possible.
• With clinical support, develop a strong awareness and understanding of when it is appropriate or necessary to escalate care back to the GP or other care professionals when the persons needs are beyond the scope of the health and wellbeing support worker e.g. when there is a mental health need requiring a qualified practitioner.
• Understand when appropriate to undertake clinical skills and assessments on clients and provide clinical skills outside of a clinical setting. I.E Phlebotomy, baseline observation, spirometry.
• Provide clinician led care, under direct and indirect supervision of a clinician. I.e wound care, vaccinations etc.
• To be pro-active in maintaining personal and professional learning and development and identify own training needs as they arise.
• To attend team meetings, away days and other similar events.
• To participate fully in regular one-to-one supervision sessions and in an annual performance appraisal.
• Work as part of the team to seek feedback, continually improve the service, and contribute to business planning.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
• Ensure compliance with all relevant policies and procedures in relation to health and safety, equal opportunities, safeguarding, lone working, customer service, data protection and confidentiality.

Person Specification

Additional Requirements

Essential

• A commitment to an enabling solution focused approach to promote independence in service users.
• A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations.
• A demonstrable commitment to personal professional development.
• A commitment to equality of opportunity for all and promoting anti-discriminatory practices.

Qualifications

Essential

• GCSE grade A-C or equivalent in English & Maths.

Desirable

• Qualifications in health, social care or other related subject.

Experience

Essential

• Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community-based work with socially excluded groups.

Desirable

• Experience of working with health inclusion groups including Asylum Seekers and Refugees, people experiencing homelessness and the Gypsy, Traveller, and Roma communities.
• Experience of assessing need and working within time-limited interventions to promote and support change.
• Experience of planning, facilitating, and evaluating workshops / groups, focused on self-help.

Special Knowledge & Skills

Essential

• Knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area.
• Excellent communication skills, both verbally and in writing.
• IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems.

Desirable

• The ability to speak an Eastern European, African, or Middle Eastern language.
• Knowledge of how to work within the biopsychosocial framework.
• An understanding of Trauma Informed Care.
• Clinical Care: Basic wound care, Phlebotomy, and/or baseline observation recording.
• Experience of recognising and escalating signs of deteriorating health or urgent needs to healthcare professionals.

Valid UK Driving Licence & Use of Car

Essential

• Valid UK Driving Licence & Use of Car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bevan Community Benefit Society

Address

White Rose House

West Parade

Wakefield

WF1 1LT

Employer's website

https://wearebevan.co.uk/ (Opens in a new tab)