Tapping House

Physiotherapist - Band 6

The closing date is 26 September 2025

Job summary

Tapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.

Rehabilitative Palliative Care integrates rehabilitation, enablement, self management and self-care into the holistic model of palliative care. The specialist physiotherapy post has been developed to promote and embed this patient-centred approach with patients attending Therapy and those who receive end of life care at home.

The purpose is to support people to live fully until they die. The Tulip Centre will see people at all stages of their health journey, from diagnosis where there can be uncertainty over prognosis, through to deteriorating advanced disease. Most interventions will occur in the department, but there is a recognised need to complement existing community therapy services and the hospices inpatient unit, in providing support, particularly with breathlessness and anxiety management. Both the Hospice at Home service provides care and support for people recognised to be in their final weeks of life. The physiotherapist will provide interventions at home to support, as required, those people with difficult symptoms such as breathlessness and distress, and in supporting functional difficulties.

Main duties of the job

You will be working within the Therapy team, consisting of 2 Occupational Therapists, 1 Rehabilitation Assistant and a Complementary Therapist. You will be directly responsible to the Therapy Lead, and will work closely with the wider multi-disciplinary team. You will have line management responsibilities for junior members of the Therapy department, as well as responsibility for supervising students on placement and daily management of volunteers. You will be required to work independently and as part of the multidisciplinary team applying clinical skills in physiotherapy including assessment, treatment planning, intervention and evaluation, which includes individual and group orientated approaches. This will be appropriate to the patients needs and stage of illness. You will contribute to the evaluation and continued development of the therapies service, and will provide specialist advice and education on all aspects of physiotherapy management and rehabilitation for patients, relatives and health care professionals, both within the organisation and occasionally to the wider community.

About us

Our modern building is located in peaceful and picturesque grounds and offers plenty of free parking and a subsidised onsite cafe.

Staff benefits:

  • Access to blue light card
  • Access to Complementary Therapy
  • Onsite Cafe
  • Free Parking
  • Pension Scheme
  • Access to Employee Assistance Programme

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

Depending on experience £37,182 - £44,774 per annum dependent on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0219-25-0015

Job locations

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH


Job description

Job responsibilities

Clinical

  • To be professionally and legally responsible for all aspects of your work, including the management of patients in your care and the supervision of interventions provided by Rehabilitation Assistants to these patients
  • As part of the therapy team, you will be involved in the overall management of the therapy caseload, with key worker responsibility for patients undergoing a predominantly physiotherapy focused plan of care
  • Use evidence based and patient-centred principles in planning, implementation and evaluation of physiotherapy interventions
  • To be patient centred in defining their goals and engage in a treatment and support programme with particular emphasis on adaptation to illness, changing function and developing self management strategies

  • To communicate sensitively with patients, carers, families and staff using advanced communication skills
  • To attend multidisciplinary meetings and contribute to the multidisciplinary approach to care.
  • To ensure that the needs of patients and carers are identified within a holistic framework, to include their physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitation
  • To actively lead self-management groups to equip patients to cope better with some of the symptoms experienced by the disease process and side effects of treatment, including breathlessness and fatigue management, as well as exercise groups,
  • To work with, and facilitate, other members of the multidisciplinary team in implementing therapeutic and supportive programmes for individuals and groups, maintaining and developing innovative practice
  • To maintain clear referral processes for external and internal services/teams and support the smooth transition of patients between services
  • To maintain accurate and contemporaneous clinical records, using the SystmOne electronic patient record
  • To liaise with carers and external agencies regarding therapeutic interventions/activities; and to play an active role in discharge planning from the Tulip Centre and other services when appropriate
  • To delegate work to and provide support for the Therapy Volunteers
  • Support patients under the care of the Hospice at Home team who would benefit from physiotherapy input, including advice on managing respiratory deterioration, reduced mobility and pain
  • Support patients within the inpatient unit who would benefit from physiotherapy input, including advice on managing respiratory deterioration, reduced mobility and pain
  • To support future hospice developments, requiring physiotherapy input.

Physical, Mental and Emotional Effort Required

  • To be able to cope with change and organisational developments.
  • To be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult times.
  • To be an active participant in individual or group clinical supervision, and to take the lead in providing supervision opportunities within the hospice

Management

  • To meet regularly, on a one-to-one basis with the Therapy Lead.
  • Alongside the Occupational Therapist, be responsible for managing the Therapy caseload, and day to day functioning of the department, deputising for the therapy lead as required and being a link between senior management and junior staff
  • Contribute, monitor and review the development of service objectives, protocols and policies under the leadership of the Therapy Lead.
  • To be involved in or lead on quality improvement projects and clinical audit
  • Manage, supervise and appraise junior staff, students and volunteers

Education and Development

  • Manage, supervise and appraise junior staff, students and volunteers
  • To contribute to the safe and competent use of all equipment/aids used, and to ensure that all staff are competent in their use
  • To use and instruct others (such as health and social care professionals, or carers) to use moving and handling techniques as required by the individual and their environment
  • To take responsibility for own continued personal and professional development through participation in individual development review, clinical supervision, and other educational activities
  • To keep up-to-date with local and national developments in palliative care
  • To work towards an organisationally approved Competency Framework and to maintain a professional portfolio
  • To be involved in the delivery of formal teaching for hospice and community staff and care related volunteers through planned education programmes
  • To contribute to the orientation, development and support of other staff and students working in other clinical areas; acting as mentor to students and supervisor to less experienced staff
  • To foster a philosophy of continuous learning and evaluation and to take responsibility for self, professional team and care volunteers development, identifying training and education needs.

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Hospice at any time after discussion with the post holder

Job description

Job responsibilities

Clinical

  • To be professionally and legally responsible for all aspects of your work, including the management of patients in your care and the supervision of interventions provided by Rehabilitation Assistants to these patients
  • As part of the therapy team, you will be involved in the overall management of the therapy caseload, with key worker responsibility for patients undergoing a predominantly physiotherapy focused plan of care
  • Use evidence based and patient-centred principles in planning, implementation and evaluation of physiotherapy interventions
  • To be patient centred in defining their goals and engage in a treatment and support programme with particular emphasis on adaptation to illness, changing function and developing self management strategies

  • To communicate sensitively with patients, carers, families and staff using advanced communication skills
  • To attend multidisciplinary meetings and contribute to the multidisciplinary approach to care.
  • To ensure that the needs of patients and carers are identified within a holistic framework, to include their physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitation
  • To actively lead self-management groups to equip patients to cope better with some of the symptoms experienced by the disease process and side effects of treatment, including breathlessness and fatigue management, as well as exercise groups,
  • To work with, and facilitate, other members of the multidisciplinary team in implementing therapeutic and supportive programmes for individuals and groups, maintaining and developing innovative practice
  • To maintain clear referral processes for external and internal services/teams and support the smooth transition of patients between services
  • To maintain accurate and contemporaneous clinical records, using the SystmOne electronic patient record
  • To liaise with carers and external agencies regarding therapeutic interventions/activities; and to play an active role in discharge planning from the Tulip Centre and other services when appropriate
  • To delegate work to and provide support for the Therapy Volunteers
  • Support patients under the care of the Hospice at Home team who would benefit from physiotherapy input, including advice on managing respiratory deterioration, reduced mobility and pain
  • Support patients within the inpatient unit who would benefit from physiotherapy input, including advice on managing respiratory deterioration, reduced mobility and pain
  • To support future hospice developments, requiring physiotherapy input.

Physical, Mental and Emotional Effort Required

  • To be able to cope with change and organisational developments.
  • To be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult times.
  • To be an active participant in individual or group clinical supervision, and to take the lead in providing supervision opportunities within the hospice

Management

  • To meet regularly, on a one-to-one basis with the Therapy Lead.
  • Alongside the Occupational Therapist, be responsible for managing the Therapy caseload, and day to day functioning of the department, deputising for the therapy lead as required and being a link between senior management and junior staff
  • Contribute, monitor and review the development of service objectives, protocols and policies under the leadership of the Therapy Lead.
  • To be involved in or lead on quality improvement projects and clinical audit
  • Manage, supervise and appraise junior staff, students and volunteers

Education and Development

  • Manage, supervise and appraise junior staff, students and volunteers
  • To contribute to the safe and competent use of all equipment/aids used, and to ensure that all staff are competent in their use
  • To use and instruct others (such as health and social care professionals, or carers) to use moving and handling techniques as required by the individual and their environment
  • To take responsibility for own continued personal and professional development through participation in individual development review, clinical supervision, and other educational activities
  • To keep up-to-date with local and national developments in palliative care
  • To work towards an organisationally approved Competency Framework and to maintain a professional portfolio
  • To be involved in the delivery of formal teaching for hospice and community staff and care related volunteers through planned education programmes
  • To contribute to the orientation, development and support of other staff and students working in other clinical areas; acting as mentor to students and supervisor to less experienced staff
  • To foster a philosophy of continuous learning and evaluation and to take responsibility for self, professional team and care volunteers development, identifying training and education needs.

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Hospice at any time after discussion with the post holder

Person Specification

Qualifications

Essential

  • Degree or diploma Physiotherapy
  • HCPC Registration
  • Evidence of relevant post-graduate courses/CPD

Desirable

  • Further qualification in end
  • of life care or equivalent
  • Advanced communication
  • skills training
  • Membership of Chartered
  • society of Physiotherapy &
  • Association of Chartered
  • Physiotherapists in
  • Oncology and Palliative
  • Care

Experience

Essential

  • A minimum of 24 months experience as a
  • junior physiotherapist
  • Recent post registration experience in a
  • relevant setting i.e. palliative care, acute
  • medicine, neurology, oncology or
  • community.
  • Experience of working with people who
  • are nearing the end of their life
  • Experience of the use of outcome
  • measures to enhance service delivery

Desirable

  • Able to provide evidence
  • of staff supervision
  • experience involving leave
  • planning, rotas and minor
  • employee relations issues
  • Experience of supervision
  • and appraisal of junior
  • therapists and/or students
  • Previous experience of working with volunteers
  • Experience of working
  • with people who are
  • nearing the end of their life

SKILLS, KNOWLEDGE & APTITUDE

Essential

  • Good use of clinical reasoning skills and
  • autonomous decision making
  • Ability to use a wide range of assessment
  • and treatment techniques
  • Ability to prioritise ones own workload and
  • that of others
  • Demonstrate the ability to work as a key
  • member of a team
  • Well-developed written and verbal
  • communication skills
  • Excellent interpersonal skills
  • Very good presentation skills
  • Ability to reflect and adapt practice to suit
  • individuals needs
  • Committed to lifelong learning and
  • continued professional development
  • through post graduate education
  • IT skills including word processing, excel
  • and outlook

Desirable

  • Experience of undertaking
  • audit
  • Ability to work flexibly and
  • proactively to meet the
  • needs of varied clinical
  • Areas
  • Change management and
  • leadership skills
  • Supervisory skills
  • Teaching Skills

PERSONAL ATTRIBUTES

Essential

  • Sense of humor
  • Mature attitude to work
  • Team worker
  • Honest/polite/punctual
  • Reliable
  • Flexible/adaptable
  • Excellent interpersonal skills
  • Ability to empathise, use tact and
  • diplomacy
  • Professional in appearance and manner
  • Car driver
  • Effective time management skills and the
  • ability to work flexibly at times, to meet the
  • requirements of the service
Person Specification

Qualifications

Essential

  • Degree or diploma Physiotherapy
  • HCPC Registration
  • Evidence of relevant post-graduate courses/CPD

Desirable

  • Further qualification in end
  • of life care or equivalent
  • Advanced communication
  • skills training
  • Membership of Chartered
  • society of Physiotherapy &
  • Association of Chartered
  • Physiotherapists in
  • Oncology and Palliative
  • Care

Experience

Essential

  • A minimum of 24 months experience as a
  • junior physiotherapist
  • Recent post registration experience in a
  • relevant setting i.e. palliative care, acute
  • medicine, neurology, oncology or
  • community.
  • Experience of working with people who
  • are nearing the end of their life
  • Experience of the use of outcome
  • measures to enhance service delivery

Desirable

  • Able to provide evidence
  • of staff supervision
  • experience involving leave
  • planning, rotas and minor
  • employee relations issues
  • Experience of supervision
  • and appraisal of junior
  • therapists and/or students
  • Previous experience of working with volunteers
  • Experience of working
  • with people who are
  • nearing the end of their life

SKILLS, KNOWLEDGE & APTITUDE

Essential

  • Good use of clinical reasoning skills and
  • autonomous decision making
  • Ability to use a wide range of assessment
  • and treatment techniques
  • Ability to prioritise ones own workload and
  • that of others
  • Demonstrate the ability to work as a key
  • member of a team
  • Well-developed written and verbal
  • communication skills
  • Excellent interpersonal skills
  • Very good presentation skills
  • Ability to reflect and adapt practice to suit
  • individuals needs
  • Committed to lifelong learning and
  • continued professional development
  • through post graduate education
  • IT skills including word processing, excel
  • and outlook

Desirable

  • Experience of undertaking
  • audit
  • Ability to work flexibly and
  • proactively to meet the
  • needs of varied clinical
  • Areas
  • Change management and
  • leadership skills
  • Supervisory skills
  • Teaching Skills

PERSONAL ATTRIBUTES

Essential

  • Sense of humor
  • Mature attitude to work
  • Team worker
  • Honest/polite/punctual
  • Reliable
  • Flexible/adaptable
  • Excellent interpersonal skills
  • Ability to empathise, use tact and
  • diplomacy
  • Professional in appearance and manner
  • Car driver
  • Effective time management skills and the
  • ability to work flexibly at times, to meet the
  • requirements of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tapping House

Address

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH


Employer's website

https://www.tappinghouse.org.uk/ (Opens in a new tab)

Employer details

Employer name

Tapping House

Address

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH


Employer's website

https://www.tappinghouse.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Administrator

Recruitment

recruitment@tappinghouse.org.uk

01485601700

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

Depending on experience £37,182 - £44,774 per annum dependent on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0219-25-0015

Job locations

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH


Supporting documents

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