Job summary
Are you passionate about making a real difference? Tapping House is celebrating 40 years of compassionate care and we are looking for someone special to join our team.
Due to our services expanding, this new role is the perfect opportunity for you to join the Tapping House team at such an exciting time.
You will be responsible for coordinating and delivering transport for our patients from their homes to the hospice. We are looking for someone who is organised, empathetic and has a genuine desire to support others.
You will be responsible for managing and coordinating driver volunteers who will be assisting you in your duties.
Salary - £21,600 pa (£27,000 FTE)
Hours - 30 hours over 4 or 5 days
Main duties of the job
KEY RESPONSIBILITIES:
- To drive patients to and from the Hospice using hospice vehicles ensuring their safety and comfort
- Risk assess new patient drives
- Coordinate patient transport liaising with the clinical teams to ensure all patient transport requests have been allocated
- To assist in the induction of new volunteer drivers and provide ongoing support and training to the volunteer drivers
- To follow the Highway Code and drive carefully and courteously at all times
- As and when required support the Hospice at Home/ Inpatient unit team with patient transport
- To contact patients and carers to ensure their transport form is up to date and accurate
- To be main contact for hospice transport requests, liaising with clinical teams and volunteer drivers, and ensuring weekly transport plan is circulated
- To carry out vehicle checks ensuring the vehicles are kept clean and readily available. Making sure the relevant checks are performed, including lights, fuel, water and oil levels
- Ensure the Hospice vehicles are taken for necessary annual service and checks to the appointed garage
- Hold regular meetings with the volunteer drivers
- Ensure any patient equipment used e.g wheelchairs are safe and clean for use
OTHER
- Undertake and maintain appropriate training such as manual handling and safeguarding to provide support to patients so that safety is upheld
- Willingness to undertake training and development to fulfil the role
- Participate in the Hospice appraisal system
About us
In addition to the competitive salary we offer the following:
- Enhanced holiday entitlement: 25 days FTE (increasing to 27 after 5 years and 31 after 9 years) plus public holidays
- Onsite subsidised cafe
- Free parking
- Access to blue light discount card
- Access to complementary therapy
We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do.
Our Vision is ...
That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.
Our Values are:
COMPASSION
ACCESSIBILITY
RESPECT
EXCELLENCE
SPARK
The Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view.
Job description
Job responsibilities
KEY RESPONSIBILITIES:
- To drive patients to and from the Hospice using hospice vehicles ensuring their safety and comfort
- Risk assess new patient drives
- Coordinate patient transport liaising with the clinical teams to ensure all patient transport requests have been allocated
- To assist in the induction of new volunteer drivers and provide ongoing support and training to the volunteer drivers
- To follow the Highway Code and drive carefully and courteously at all times
- As and when required support the Hospice at Home/ Inpatient unit team with patient transport
- To contact patients and carers to ensure their transport form is up to date and accurate
- To be main contact for hospice transport requests, liaising with clinical teams and volunteer drivers, and ensuring weekly transport plan is circulated
- To carry out vehicle checks ensuring the vehicles are kept clean and readily available. Making sure the relevant checks are performed, including lights, fuel, water and oil levels
- Ensure the Hospice vehicles are taken for necessary annual service and checks to the appointed garage
- Hold regular meetings with the volunteer drivers
- Ensure any patient equipment used e.g wheelchairs are safe and clean for use
OTHER:
- Undertake and maintain appropriate training such as manual handling and safeguarding to provide support to patients so that safety is upheld
- Willingness to undertake training and development to fulfil the role
- Participate in the Hospice appraisal system
Job description
Job responsibilities
KEY RESPONSIBILITIES:
- To drive patients to and from the Hospice using hospice vehicles ensuring their safety and comfort
- Risk assess new patient drives
- Coordinate patient transport liaising with the clinical teams to ensure all patient transport requests have been allocated
- To assist in the induction of new volunteer drivers and provide ongoing support and training to the volunteer drivers
- To follow the Highway Code and drive carefully and courteously at all times
- As and when required support the Hospice at Home/ Inpatient unit team with patient transport
- To contact patients and carers to ensure their transport form is up to date and accurate
- To be main contact for hospice transport requests, liaising with clinical teams and volunteer drivers, and ensuring weekly transport plan is circulated
- To carry out vehicle checks ensuring the vehicles are kept clean and readily available. Making sure the relevant checks are performed, including lights, fuel, water and oil levels
- Ensure the Hospice vehicles are taken for necessary annual service and checks to the appointed garage
- Hold regular meetings with the volunteer drivers
- Ensure any patient equipment used e.g wheelchairs are safe and clean for use
OTHER:
- Undertake and maintain appropriate training such as manual handling and safeguarding to provide support to patients so that safety is upheld
- Willingness to undertake training and development to fulfil the role
- Participate in the Hospice appraisal system
Person Specification
Personal Attributes
Essential
- Proactive and flexible
- Team player
- Friendly and approachable
- Enthusiastic
Experience
Essential
- Experience of caring for others or providing good customer service
- Experience of working in a health care setting
- Experience of using Microsoft Office
- Excellent written and verbal skills
- Ability to communicate effectively at all levels
- Experience of working with patients
- Ability to work independently and with own initiative
- Experience of dealing with confidential information
- Ability to be deal with patients in a caring and compassionate manner
- Ability to demonstrate safe manual handling skills
Desirable
- Experience of working in an environment involved in end of life care
- Experience of working with volunteers or experience of being a volunteer
Qualifications
Essential
- 5 GCSEs or equivalent to include English and Maths
- Full UK manual driving licence
Desirable
- NVQ level 2 in Health and Social Care in health related subject
Person Specification
Personal Attributes
Essential
- Proactive and flexible
- Team player
- Friendly and approachable
- Enthusiastic
Experience
Essential
- Experience of caring for others or providing good customer service
- Experience of working in a health care setting
- Experience of using Microsoft Office
- Excellent written and verbal skills
- Ability to communicate effectively at all levels
- Experience of working with patients
- Ability to work independently and with own initiative
- Experience of dealing with confidential information
- Ability to be deal with patients in a caring and compassionate manner
- Ability to demonstrate safe manual handling skills
Desirable
- Experience of working in an environment involved in end of life care
- Experience of working with volunteers or experience of being a volunteer
Qualifications
Essential
- 5 GCSEs or equivalent to include English and Maths
- Full UK manual driving licence
Desirable
- NVQ level 2 in Health and Social Care in health related subject
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
