Job summary
St Barnabas Hospice are looking to recruit a Infrastructure Engineerto work with our IM&T team.
Starting Salary: £28,794 per annum pro rata (plus weekend unsocial hours enhancement of 30%)
Salary increment: Band R receives a bi-annual increment pay rise.
Closing date for completed applications: 24 August 2023
Interview date: To be confirmed
For assistance with your application contact:
recruitment@stbarnabashospice.co.uk
Please Note:
- St Barnabas Hospice is an Equal Opportunities Employer, we believe in treating everyone with dignity and respect and welcome applications from all sectors of the community.
- We reserve the right to extend, withdraw or close vacancies where necessary.
- Please be aware - If you are selected for interview, you will be contacted via the email account used to register. Please check your spam folder.
Main duties of the job
You will be supporting the Infrastructure Team Manager in providing expert 1st, 2nd and 3rd line support to ensure the architectural integrity and functionality of the infrastructure and applications to deliver Trust IM&T services.
About us
We are St Barnabas Hospice!
Lincolnshire's Leading provider of palliative, end-of-life nursing care to adults living with a life-limiting or terminal illness. Ranking in the top 100 best companies to work for in the UK.
What's Our Vision?
A world where dying with dignity, compassion and having choices is a fundamental part of life.
Were on a Mission!
To ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.
Benefits available to qualifying new employees:
- Option to Buy / Sell up to 1 weeks annual leave per year.
- Flexible working, including Hybrid working options, where suitable.
- Clinical Professional Fees paid for by us, for contracted employees. (NMC, AHP, GMC)
- Competitive options on our lease car scheme.
Pension Options:
- Option 1 - Continuation of NHS pension. (If applicable)
- Option 2 Sign up to our generous contributory Pension Scheme, 7% of your monthly salary paid, together with a 3.5% personal contribution by you. (With the option to increase your contributions to be double matched by the Trust, up to a limit of 9%)
Job description
Job responsibilities
** For full details
of the job description and person specification for this role please refer to
the attached job description **
Job description
Job responsibilities
** For full details
of the job description and person specification for this role please refer to
the attached job description **
Person Specification
Qualifications
Essential
- HNC/D or equivalent qualification or level of experience
- ** For full details of the job description and person specification for this role please refer to the attached job description **
Desirable
- Microsoft Certified Professional (MCP) qualification(s) or working towards this (D)
- ITIL foundation
- Microsoft Certified System Administrator (MCSA) qualification or working to-wards this. (D)
- Cisco CCNA or Equivalent (D)
- Mitel Certified (D)
Experience
Essential
- 3 years experience of working within a busy IMT support environment employing a broad range of diagnostic, troubleshooting and resolution skills.
- Experience of administrating currently supported Windows Server and Client Operating systems.
- Experience of providing contentious information to people when tact and persuasion is needed
- 2 years' experience in 2nd line support role (i.e. providing high level technical support)
- Experience of focusing on in depth problem solving which requires intense concentration
- Experience of desktop deployment using SCCM
- Experience of group policy including auditing
- Continued professional development, e.g. achievements or continuing work towards relevant academic / vocational study or technical research. Developing skills in new technology areas and maintaining skillset as IT systems change.
- Experience of supporting IT systems to defined IT Security and Information Governance standards
Desirable
- Experience of working within a Healthcare / Charity organisation.
- Understanding of basic IT processes relating to topics such as ITIL.
- Support of telephony and mobile device platforms.
- Understanding of routing and switching.
Person Specification
Qualifications
Essential
- HNC/D or equivalent qualification or level of experience
- ** For full details of the job description and person specification for this role please refer to the attached job description **
Desirable
- Microsoft Certified Professional (MCP) qualification(s) or working towards this (D)
- ITIL foundation
- Microsoft Certified System Administrator (MCSA) qualification or working to-wards this. (D)
- Cisco CCNA or Equivalent (D)
- Mitel Certified (D)
Experience
Essential
- 3 years experience of working within a busy IMT support environment employing a broad range of diagnostic, troubleshooting and resolution skills.
- Experience of administrating currently supported Windows Server and Client Operating systems.
- Experience of providing contentious information to people when tact and persuasion is needed
- 2 years' experience in 2nd line support role (i.e. providing high level technical support)
- Experience of focusing on in depth problem solving which requires intense concentration
- Experience of desktop deployment using SCCM
- Experience of group policy including auditing
- Continued professional development, e.g. achievements or continuing work towards relevant academic / vocational study or technical research. Developing skills in new technology areas and maintaining skillset as IT systems change.
- Experience of supporting IT systems to defined IT Security and Information Governance standards
Desirable
- Experience of working within a Healthcare / Charity organisation.
- Understanding of basic IT processes relating to topics such as ITIL.
- Support of telephony and mobile device platforms.
- Understanding of routing and switching.
