Job summary
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way. From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave. Are you ready to lead change and make a real impact in primary and community care? Join IC24 as our new Care Coordination Manager and drive service excellence across our innovative health services. As Care Coordination Manager, you'll be the key operational leader ensuring our Primary & Community Care services run efficiently, safely, and seamlessly. From rota planning and staff management to overseeing pharmacy operations and fleet logistics, youll be instrumental in maintaining high-quality, patient-centered care. This is a high-impact role where you'll collaborate across clinical, non-clinical, and operational teamssolving real-time service issues, analysing performance data, and leading quality improvements that benefit patients and staff alike.
Main duties of the job
What Youll Be Doing: Lead service planning, coordination, and daily operations for IC24s P&CC division Manage and develop the Rota, Administration, and Pharmacy teams Monitor performance data to identify trends and proactively improve service delivery Act as the main escalation point for operational challenges and planning queries Oversee vehicle logistics, medication distribution, and compliance processes Prepare reports and updates for internal stakeholders and commissioners Contribute to incident investigations, learning, and service improvement plans
About us
What Were Looking For: Proven experience managing in a primary care, health, or social care environment Strong leadership skills with the ability to motivate, support, and develop teams Excellent communication, problem-solving, and analytical skills Solid understanding of rota systems, quality improvement, and service metrics Flexibility to support out-of-hours service delivery when required A passion for delivering outstanding care and continuous improvement
Details
Date posted
06 August 2025
Pay scheme
Other
Salary
£45,000 to £45,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPA3284E54
Job locations
Kingston House
TN24 0GP
Employer details
Employer name
Integrated Care 24 Ltd
Address
Kingston House
TN24 0GP
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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