Job summary
To provide high-quality, safe, and effective face-to-face clinical care to patients accessing the West Kent Out of Hours (OOH) bases. You will assess, diagnose, and treat patients referred via NHS 111, community services, or self-referral, working collaboratively with CAS clinicians, reception and dispatch teams, and local system partners to deliver excellent urgent care and reduce unnecessary hospital attendances.
Main duties of the job
Provide face-to-face consultations for patients attending OOH bases at Tunbridge Wells, Maidstone, Dartford, and Gravesend Undertake home visits for patients allocated through IC24 dispatch systems using CLEO on Toughbook device Undertake comprehensive assessments, diagnostics, treatment, and prescribing in accordance with IC24 clinical guidelines. Liaise with CAS clinicians and navigators to support effective triage and patient flow. Prioritise cases based on clinical urgency and ensure safe redirection to alternative services where appropriate. Communicate effectively with patients, relatives, and healthcare professionals, providing clear safety-netting and follow-up advice. Maintain high standards of documentation on CLEO, EMIS, or SystmOne systems. Uphold the principles of patient confidentiality and data protection at all times. Support audit, clinical governance, and continuous improvement initiatives. Contribute to peer learning and IC24s weekly educational programme.
About us
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Details
Date posted
13 December 2025
Pay scheme
Other
Salary
£113,547.20 to £122,075.20 a year
Contract
Permanent
Working pattern
Part-time
Reference number
VP8604817E
Job locations
Tunbridge Wells and Maidstone
ME16 9QQ
Employer details
Employer name
Integrated Care 24 Ltd
Address
Tunbridge Wells and Maidstone
ME16 9QQ
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
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