Pathways Trained NHS 111 Health Advisor - Norwich
The closing date is 01 September 2025
Job summary
NHS 111 Tier Two Health Advisor - Norwich based (Hybrid)
Looking for more flexibility and better work-life balance? Were hiring experienced Tier Two NHS 111 Health Advisors with at least 6 months post-Pathways training. If you're based in or around Norwich, Ipswich or Ashford and available for 16-37.5 hours per week, we'd love to hear from you.
Main duties of the job
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Clinical Decision Support System (CDSS) appropriately to direct the patient to the service suitable for their needs. Your ability to deal with a range of different situations calmly and professionally is key to our ability to delivery outstanding patient care.
About us
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Details
Date posted
18 August 2025
Pay scheme
Other
Salary
£24,929.44 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Home or remote working
Reference number
VP40D08D31
Job locations
Hybrid, with occasional travel to one of our contact centres
NR7 0WF
Employer details
Employer name
Integrated Care 24 Ltd
Address
Hybrid, with occasional travel to one of our contact centres
NR7 0WF
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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