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Reception Administrator - Herstmonceux Integrative Health Centre

Integrated Care 24 Ltd

Information:

This job is now closed

Job summary

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Would you like to work In a rural General Practice? An exciting opportunity has arisen to work with us at Herstmonceux Integrative Health Centre in a patient facing administrative role.

We are looking for empathetic people to join our reception team to continue to deliver a patient-centered service that we are proud of. We are looking for a candidate who is available for 16 hours per week, Tuesday and Friday.

Main duties of the job

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Herstmonceux Integrative Health Centre

Hours Available 16 hours per week (Tuesday and Friday)

About us

Whats in it for you:-

  • Hourly pay of £10.92
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform
  • Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

Closing date: 19th of December 2023

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Date posted

05 December 2023

Pay scheme

Other

Salary

£10.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0214-23-0503

Job locations

Herstmonceux Integrative Health Centre

Herstmonceux

BN27 4JX


Job description

Job responsibilities

To assist with the smooth running of the reception area and waiting room.

To provide good customer service at all times.

To ensure that the highest standards of service are given to patients, maintaining confidentiality and being aware of the Data Protection Act at all times.

Job description

Job responsibilities

To assist with the smooth running of the reception area and waiting room.

To provide good customer service at all times.

To ensure that the highest standards of service are given to patients, maintaining confidentiality and being aware of the Data Protection Act at all times.

Person Specification

Qualifications

Essential

  • GCSE grades A-C including English and Mathematics or equivalent qualification or level of experience.

Desirable

  • A Levels or equivalent qualification or level of experience.
  • NVQ Level 3 Customer Service or equivalent qualification or level of experience.
  • RSA 3 Word Processing or equivalent qualification or level of experience.

Experience

Essential

  • Dealing with members of the public face to face and on the telephone.
  • Good office/clerical skills.

Desirable

  • Medical receptionist or medical secretary experience.
  • Experience of using EMIS Web system.
Person Specification

Qualifications

Essential

  • GCSE grades A-C including English and Mathematics or equivalent qualification or level of experience.

Desirable

  • A Levels or equivalent qualification or level of experience.
  • NVQ Level 3 Customer Service or equivalent qualification or level of experience.
  • RSA 3 Word Processing or equivalent qualification or level of experience.

Experience

Essential

  • Dealing with members of the public face to face and on the telephone.
  • Good office/clerical skills.

Desirable

  • Medical receptionist or medical secretary experience.
  • Experience of using EMIS Web system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Herstmonceux Integrative Health Centre

Herstmonceux

BN27 4JX


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care 24 Ltd

Address

Herstmonceux Integrative Health Centre

Herstmonceux

BN27 4JX


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Date posted

05 December 2023

Pay scheme

Other

Salary

£10.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0214-23-0503

Job locations

Herstmonceux Integrative Health Centre

Herstmonceux

BN27 4JX


Supporting documents

Privacy notice

Integrated Care 24 Ltd's privacy notice (opens in a new tab)