Integrated Care 24 Ltd

Account Manager

Information:

This job is now closed

Job summary

Express new ideas, take initiative and save lives. Others talk about being brave, at CLEO Systems, were made that way.

By providing highly capable, innovative, and integrated software solutions within integrated urgent care every role at CLEO Systems is made to be brave.

Do you want to join a fast paced, growing digital tech team using innovative technology within urgent care, where no two days are the same? Do you have excellent organisational skills focussing on the account management of our business.

We are looking for an individual to play a key role in the development and expansion of a busy and growing healthcare software business. The successful candidate will have proven experience of software sales and account management in healthcare where you have built, developed, and owned relationships with existing and new customers, ensuring commercial success. Our customers are at the heart of our development and expansion so working collaboratively with your customer accounts, you will be actively identifying new sales opportunities that help to grow their own healthcare services, ensuring that patient care is paramount. You will have a commercial mindset, be comfortable operating in ambiguous environments and communicating with a wide range of stakeholders at all levels of the organisation.

Main duties of the job

You could be the ideal person for this role if you can demonstrate that you have;

A minimum 5 years experience in a similar or relevant role

Proven success in delivering value within a competitive market through customer account management

Experience of managing relationships with key stakeholders

Experience managing work to ensure clear focus & delivery

Experience dealing professionally with people at all levels

Experience of working with a CRM system for sales processing

Ability to exercise tact and discretion at all times

Ability to work under pressure to specific deadlines

Other duties may be required to be conducted to support the sales and marketing teams such as attendance at demos or conferences and events.

Who are we?

CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative, and patient focused primary care services. We are committed to delivering Clinical Excellence Online (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

About us

Location Hybrid working

Hours Available 37.5 hours per week

Whats in it for you: -

  • Salary of up to £50,000 per annum
  • Opportunity to join the Company Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

Closing date: 31st October 2023

Interview date: w/c 6th November 2023

At CLEO Systems we celebrate brave ideas and brave people.

www.cleosystems.com

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Details

Date posted

09 October 2023

Pay scheme

Other

Salary

Depending on experience Up to £50,000 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B0214-23-0399

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Job description

Job responsibilities

As a member of the commercial team within CLEO Systems you will play a key role in the development and expansion of a young growth software business, CLEO Systems 24 Ltd, which is a wholly owned subsidiary of Integrated Care 24 Group (IC24).

You will have proven experience of software sales and account management in healthcare where you have built, developed, and owned relationships with existing and new customers, ensuring commercial success. Working collaboratively with your customer accounts, you will be actively identifying new sales opportunities that help to grow their own healthcare services, ensuring that patient care is paramount. You will have a commercial mindset, be comfortable operating in ambiguous environments and communicating with a wide range of stakeholders at all levels of the organisation.

Job description

Job responsibilities

As a member of the commercial team within CLEO Systems you will play a key role in the development and expansion of a young growth software business, CLEO Systems 24 Ltd, which is a wholly owned subsidiary of Integrated Care 24 Group (IC24).

You will have proven experience of software sales and account management in healthcare where you have built, developed, and owned relationships with existing and new customers, ensuring commercial success. Working collaboratively with your customer accounts, you will be actively identifying new sales opportunities that help to grow their own healthcare services, ensuring that patient care is paramount. You will have a commercial mindset, be comfortable operating in ambiguous environments and communicating with a wide range of stakeholders at all levels of the organisation.

Person Specification

Experience

Essential

  • Commercial awareness and experience.
  • Excellent organisational and administrative skills.
  • Minimum 5 years experience in a similar or relevant role.
  • Proven success in delivering value within a competitive market through customer account management.

Qualifications

Essential

  • Educated to degree-level, or equivalent by experience.
Person Specification

Experience

Essential

  • Commercial awareness and experience.
  • Excellent organisational and administrative skills.
  • Minimum 5 years experience in a similar or relevant role.
  • Proven success in delivering value within a competitive market through customer account management.

Qualifications

Essential

  • Educated to degree-level, or equivalent by experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Details

Date posted

09 October 2023

Pay scheme

Other

Salary

Depending on experience Up to £50,000 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B0214-23-0399

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Supporting documents

Privacy notice

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