People Partner (Maternity Cover)

Job description

Job responsibilities

The post holder is responsible for the safe and effective provision of comprehensive People services to designated Clinical / Non-clinical units within the Hospice.

Develop highly effective relationships within designated areas, maintaining a real understanding of their challenges. Contribute fully to the development and implementation of operational and strategic decisions to achieve objectives contained within the Hospices vision and underpinning strategy.

Responsible for advising and supporting managers on delivering effective human resource management and for ensuring that best HR practice is delivered at all times, promoting a positive culture of inclusion and addressing conduct and performance issues in a timely and professional manner.

To provide operational human resources advice and guidance to managers and other employees within the Hospice including responsibility for specific tasks and projects which will include preparation of reports and statistics.

To lead on recruitment and selection process, including advising appointing managers on current recruitment legislation and organisational processes and procedures.

To develop and deliver training and development interventions linked to identified needs.

To be responsible for ensuring all People Policies and Procedures are reflective of current legislation and organisational culture, making proposals to policies which impact across the organisation.

To be a trained job evaluator on the Agenda for Change job evaluation scheme.

Key Responsibilities:

Employee Relations

To provide effective advice, information and guidance when dealing with highly complex employee relations cases ensuring business risk is minimised in all cases.

Actively support managers in the investigation and hearing of highly complex employee relations cases, advising on consistency and statutory compliance

Act consistently as a role model and professional within the Department.

Ensure that People Service Standards are continually improved through effective audit/review and enhancement of business relationships, customer service, policies, systems and procedures.

Coach and influence managers to develop their people management/leadership skills, constructively challenge inappropriate behaviours and deal with difficult and contentious issues to deliver effective outcomes

Support the review, development and update of relevant People policies, ensuring appropriate consultation and implementation mechanisms are followed. This will involve research into best practice, interpretation of legislation and national guidance and an effective communication and engagement plan for implementation.

Contribute to the strategic planning of People projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.

Leading meetings involving highly complex sensitive information, presenting and analysing complex information such as grievances, disciplinary, welfare issues, investigation meetings, absence management and capability.

Producing reports that are presented to all levels of the organisation.

Supporting and advising senior managers in the change management process ensuring positive employee relations are maintained and providing accurate and clear employment advice to all parties.

Employment Services

To develop recruitment, retention and development strategies, managing and planning recruitment drives.

To ensure the implementation of equality, diversity and inclusion in the workplace, providing advice and support to managers on EDI issues relating to recruitment and retention, employee relations, change management and training and development.

Be part of the Hospice Agenda for Change job evaluation panel, ensuring consistency in application.

Training Management and Organisational Development

Assist with the development and maintenance of the Hospice wide workforce planning processes to ensure the success of the organisation.

To take part in projects, to enhance the professional standing of the People Team and contribute to the successful achievement of the Hospices strategic and operational business plans.

Projects

To support any People Projects as required including KPIs

General responsibilities

Maintenance of human resource information systems (HRIS) as necessary to ensure accurate, timely and relevant management information is available.

To ensure managers are compliant with and understand all People policies and procedures and are aware of the effects of and their responsibility in relation to non-compliance.

To ensure continuous improvement in People services and products to enhance their value to the organisation and ensure excellent service delivery

Evaluation and audit of complex data in investigations leading to clear investigatory outcomes.

To support the Agenda for Change job evaluation process, including involvement in matching and evaluation panels and outcomes

Ensure a customer focus within all aspects of the People service.

Working closely with the Finance Department to ensure that sickness absence is managed, monitored and paid in line with the Hospices sickness absence policy and legislation.

Monitor recruitment and retention levels within the organisation.

To ensure that there is a robust process in place for updating and maintaining personnel records in respect of all employees.

Any other similar duties in line with the key purpose of the job as designated by the Head of People.

To support the People team in analysing staff surveys, including the development of an action plan.

To be responsible for own personal development, particularly in keeping up-to-date in current employment law and good personnel practice

To implement and abide by all the Hospice policies, protocols and guidelines.

To ensure data protection and confidentiality policies are adhered to at all times.

Mobile, with the facility to travel quickly between facilities across a geographically dispersed area

COMMUNICATIONS AND WORKING RELATIONSHIPS

All levels of Staff and volunteers of Community Hospice

Board members of Community Hospice

Unions

Occupational Health Services (NHS Trust)

Employee Assistance Program Provider

Employment Law Support Provider

Person Specification

Experience

Essential

• Experience of leading on grievance/disciplinary investigations and hearings.
• Experience of managing own complex case load.
• Experience of developing and delivering targeted training.
• Experience managing job matching/evaluation schemes.
• Experience of People processes including; change management, workforce development, organisational development and employee relations.
• Evidence of continued professional development.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Experience of managing risks and reporting.

Desirable

• Experience in a Generalist post in a health care setting.
• Experience in the implementation of HRIS systems.
• Experience of successfully operating in a politically sensitive environment.

Skills and Abilities

Essential

• Can demonstrate excellent written and verbal communication and interpersonal skills, able to deal confidently with managers and staff at all levels.
• Good organisational and prioritisation skills.
• Proficient in the use of Microsoft packages including word and excel.
• Able to work on strategic projects and respond to operational issues.
• Ability to deal with difficult and confrontational situations through the use of influencing and negotiation skills.
• Effective interpersonal skills and the ability to forge positive working relationships.
• Ability to build positive rapport and trust to be seen as a critical friend and provide constructive challenge to senior staff.
• Ability to analyse and interpret complex information and data and convey to a non-expert audience to gain understanding and engagement.
• Apply business acumen to identify and assess emerging workforce related issues and advise on appropriate responses and interventions to mitigate impact.
• Ability to liaise professionally and effectively with external agencies.
• Engaging presentation skills.
• Ability to assess risks appropriately and develop pragmatic solutions to mitigate the risk.
• Proficient use of HRIS to aid analysis of data and presentation of information.

Desirable

• Demonstrated experience in a Healthcare environment.
• Comprehensive knowledge of project principles, techniques and tools.
• Understanding of the public sector.

Qualifications

Essential

• Degree level qualification or equivalent experience or Level 5-7 Chartered Institute of Personnel and Development.
• Significant relevant experience in Human Resources in a generalist role.

Employer details

Employer name

Community Hospice

Address

Greenwich & Bexley Community Hospice

185 Bostall Hill

London

SE2 0GB

Employer's website

https://communityhospice.org.uk/ (Opens in a new tab)