Job summary
Would you like to use your skills to make a real difference?
Were looking for a Data Assistant who's ready for a role
that's both purposeful and rewarding. If you enjoy working with information,
have an eye for detail, and want to support a team that helps people at one of
the most important times in their lives, this could be the job for you.
What we're offering:
A role within a supportive, values-driven team.
Training and development opportunities to grow your data and systems skills.
The chance to play a key part in improving how we use information every day.
A friendly workplace where your ideas and curiosity will be encouraged.
You'll work closely with colleagues across the hospice, from nurses and
doctors to managers and volunteers, making sure information is clear, accurate,
and useful. You'll have the chance to bring fresh ideas, notice new patterns,
and help us work smarter through data.
Sound like a good fit?
We'd love to hear from you. Come and bring your skills to a team where
you'll be valued, supported, and inspired every day.
Application deadline: Tuesday 16th September 2025 midday
Interview date: TBC
Please note that only short-listed candidates will be contacted. Thank you for your understanding.
We reserve the right to close the vacancy in the event we receive a high volume of applications.
Main duties of the job
What we're looking for:
Someone with great attention to detail and a
passion for accuracy.
A confident user of IT systems, eager to learn
new tools and approaches.
A team player with good communication and
problem-solving skills.
Above all, someone who's open to change, ready
to spot opportunities, and motivated by making a difference.
A degree of equivalent qualification in a STEM subject.
About us
At Community Hospice, we have one purpose: helping people living with a terminal illness to live as well as they can, for as long as they can. Behind the scenes, accurate, timely, and well-managed data plays a vital part in making that possible. From ensuring patients get the right care, to helping our teams spot opportunities for improvement, your work will directly support our mission.
Job description
Job responsibilities
Job Summary
Are you passionate about using data to drive meaningful change and inform impactful decisions? Do you want to be part of a dynamic team where data underpins service improvement and innovation?
The Community Hospice is seeking a motivated and analytical individual to join our clinical data team as a Data Assistant. This is an exciting opportunity for a degree holder or equivalent to develop hands-on experience in data collection, analysis, and reporting. In this role, you will support the hospices commitment to data-informed decision-making by ensuring data accuracy, identifying trends, and generating insights that contribute to the enhancement of patient care and operational processes. You will be part of a collaborative environment where your contributions help shape the way we deliver our services.
This offers a structured pathway for professional growth, with the potential for a full-time, permanent position upon successful completion. If you are curious, detail-oriented, and eager to build a career in data analytics within a values-driven organisation, we would love to hear from you.
Key Responsibilities
- Collect, cleanse, and maintain accurate and reliable datasets to support operational and strategic needs.
- Make updates and amendments to the Electronic Patient Record (EPR) system, SystmOne.
- Manage the Vantage incident reporting system for the hospice, ensuring data integrity and timely updates.
- Provide first-line support for the Vantage system, addressing queries and troubleshooting basic issues.
- Monitor and update incident records on Vantage, assess breach severity, and ensure appropriate documentation.
- Produce incident management data and reports to support internal hospice governance and oversight.
- Support the preparation and delivery of regular and ad hoc reports for both internal and external stakeholders.
- Use data visualisation tools such as Power BI and Tableau to present insights in a clear, concise, and effective manner.
- Contribute to the development and automation of data processes to improve efficiency and data quality.
- Provide first-line support for SystmOne, including basic troubleshooting and user assistance.
- Collate and submit accurate data and reports in a timely manner to external stakeholders, including NHS England, Hospice UK, and other relevant organisations.
- Ensure adherence to data governance standards, confidentiality policies, and GDPR regulations.
- Liaise with hospice staff and external partners to gather data and information for service evaluation and improvement.
- Deliver data protection and system security briefings to new staff and users of key systems.
- Work collaboratively with teams across the hospice to understand data requirements and support decision-making.
- Support the onboarding process for new starters by facilitating SystmOne access and related guidance.
- Engage in relevant training, mentoring sessions, and professional development opportunities.
- Conduct audits and surveys related to data management and service performance as required.
- Develop in-depth knowledge of hospice data systems, services, and reporting requirements.
- Providing targeted, ad hoc user support and informal system training to enhance digital competency across various platforms.
- Provide support to the Product Owner and Data Protection Officer in relation to data governance and system functionality, as required.
Additional Information
This role offers valuable on-the-job learning opportunities, complemented by structured training through the apprenticeship programme, typically requiring one dedicated study day per week.
Please note that the responsibilities outlined are not exhaustive and may be reviewed and adjusted in line with the evolving needs of the role and the organisation.
Job description
Job responsibilities
Job Summary
Are you passionate about using data to drive meaningful change and inform impactful decisions? Do you want to be part of a dynamic team where data underpins service improvement and innovation?
The Community Hospice is seeking a motivated and analytical individual to join our clinical data team as a Data Assistant. This is an exciting opportunity for a degree holder or equivalent to develop hands-on experience in data collection, analysis, and reporting. In this role, you will support the hospices commitment to data-informed decision-making by ensuring data accuracy, identifying trends, and generating insights that contribute to the enhancement of patient care and operational processes. You will be part of a collaborative environment where your contributions help shape the way we deliver our services.
This offers a structured pathway for professional growth, with the potential for a full-time, permanent position upon successful completion. If you are curious, detail-oriented, and eager to build a career in data analytics within a values-driven organisation, we would love to hear from you.
Key Responsibilities
- Collect, cleanse, and maintain accurate and reliable datasets to support operational and strategic needs.
- Make updates and amendments to the Electronic Patient Record (EPR) system, SystmOne.
- Manage the Vantage incident reporting system for the hospice, ensuring data integrity and timely updates.
- Provide first-line support for the Vantage system, addressing queries and troubleshooting basic issues.
- Monitor and update incident records on Vantage, assess breach severity, and ensure appropriate documentation.
- Produce incident management data and reports to support internal hospice governance and oversight.
- Support the preparation and delivery of regular and ad hoc reports for both internal and external stakeholders.
- Use data visualisation tools such as Power BI and Tableau to present insights in a clear, concise, and effective manner.
- Contribute to the development and automation of data processes to improve efficiency and data quality.
- Provide first-line support for SystmOne, including basic troubleshooting and user assistance.
- Collate and submit accurate data and reports in a timely manner to external stakeholders, including NHS England, Hospice UK, and other relevant organisations.
- Ensure adherence to data governance standards, confidentiality policies, and GDPR regulations.
- Liaise with hospice staff and external partners to gather data and information for service evaluation and improvement.
- Deliver data protection and system security briefings to new staff and users of key systems.
- Work collaboratively with teams across the hospice to understand data requirements and support decision-making.
- Support the onboarding process for new starters by facilitating SystmOne access and related guidance.
- Engage in relevant training, mentoring sessions, and professional development opportunities.
- Conduct audits and surveys related to data management and service performance as required.
- Develop in-depth knowledge of hospice data systems, services, and reporting requirements.
- Providing targeted, ad hoc user support and informal system training to enhance digital competency across various platforms.
- Provide support to the Product Owner and Data Protection Officer in relation to data governance and system functionality, as required.
Additional Information
This role offers valuable on-the-job learning opportunities, complemented by structured training through the apprenticeship programme, typically requiring one dedicated study day per week.
Please note that the responsibilities outlined are not exhaustive and may be reviewed and adjusted in line with the evolving needs of the role and the organisation.
Person Specification
Experience
Essential
- Self-motivated, with strong time management and organisational skills.
- Proven ability to work collaboratively within a team and across departments.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Passionate about leveraging data to drive improvements in healthcare outcomes.
- Able to meet deadlines and manage competing priorities effectively
- Demonstrates integrity, reliability, and a strong sense of professional ethics.
- Sound understanding of confidentiality principles and compliance with the Data Protection Act.
- Positive and adaptable attitude towards change and continuous improvement.
Desirable
- Proficiency in using data visualisation tools to present complex information clearly and effectively.
- An understanding of the data requirements within the healthcare or charity sector.
Qualifications
Essential
- A degree or equivalent qualification in a STEM subject.
- GCSEs (or equivalent) in Mathematics and English at grade 4/C or above
- Proven experience in database management.
- A strong interest in data analysis and analytics.
- Demonstrated willingness to learn and adapt in a dynamic environment
- A proactive approach to personal and professional development.
- A degree in Data Science, Public Health, Health Economics, or a related scientific discipline.
- Proficiency in Microsoft Office applications, supported by an ECDL or equivalent certification.
- Intermediate or Advanced knowledge of SQL and Python, with experience in other programming languages considered an advantage.
Desirable
- A degree in Data Science, Public Health, Health Economics, or a related scientific discipline.
- Proficiency in Microsoft Office applications, supported by an ECDL or equivalent certification.
- Intermediate or Advanced knowledge of SQL and Python, with experience in other programming languages considered an advantage.
Person Specification
Experience
Essential
- Self-motivated, with strong time management and organisational skills.
- Proven ability to work collaboratively within a team and across departments.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Passionate about leveraging data to drive improvements in healthcare outcomes.
- Able to meet deadlines and manage competing priorities effectively
- Demonstrates integrity, reliability, and a strong sense of professional ethics.
- Sound understanding of confidentiality principles and compliance with the Data Protection Act.
- Positive and adaptable attitude towards change and continuous improvement.
Desirable
- Proficiency in using data visualisation tools to present complex information clearly and effectively.
- An understanding of the data requirements within the healthcare or charity sector.
Qualifications
Essential
- A degree or equivalent qualification in a STEM subject.
- GCSEs (or equivalent) in Mathematics and English at grade 4/C or above
- Proven experience in database management.
- A strong interest in data analysis and analytics.
- Demonstrated willingness to learn and adapt in a dynamic environment
- A proactive approach to personal and professional development.
- A degree in Data Science, Public Health, Health Economics, or a related scientific discipline.
- Proficiency in Microsoft Office applications, supported by an ECDL or equivalent certification.
- Intermediate or Advanced knowledge of SQL and Python, with experience in other programming languages considered an advantage.
Desirable
- A degree in Data Science, Public Health, Health Economics, or a related scientific discipline.
- Proficiency in Microsoft Office applications, supported by an ECDL or equivalent certification.
- Intermediate or Advanced knowledge of SQL and Python, with experience in other programming languages considered an advantage.
