Job summary
New Shop Opening Broadway Shopping Centre Bexleyheath
We are opening a new shop and have a number of fantastic opportunities for new team members to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.
Were really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.
We are looking for a key holder to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.
These roles areHANDS ON! A typical day will include sorting donations and preparing clothing for sale.
This is a hugely exciting time to join the Greenwich & Bexley Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.
- Job Type: Part-time
- Part-time hours: 12 per week
Main duties of the job
Maintain the shop in all aspects of the work, efficiently and effectively, in managers absence To assist the shop manager with supervision of the shop volunteer team Processing donations and maintaining shop standards in the managers absence.
About us
Greenwich & Bexley Community Hospice we believe that every dying person should have the best care, support and quality of life possible.
Over the last 30 years, we have responded to the needs of our community to support people who live with life limiting diseases such as cancer, heart failure, respiratory disease, neurological conditions and advanced dementia. Our expanded range of services and support now extends outside of the Hospice inpatient unit and outpatient services, in patients homes, in care homes, local prisons and at the Queen Elizabeth Hospital in Woolwich.
We work in our own services and in partnership with other health and care organisations to help people maintain connections with their community and to maximise their quality of life.
Job description
Job responsibilities
- To be a key holder and be responsible for the opening and closing of the
shop within the agreed opening times covering for the shop manager in their
absence.
- Process petty cash and handling of volunteer expenses, in the absence of
manager.
- Responsible for the overall day to day running of the shop in the absence of
shop manager.
- In the absence of the manager, ensure there is excellent customer care within
the shop,
5 Under the guidance of shop manager support the volunteers to raise the
targeted income set against store budget.
- Support the manager in implementing store policies.
- Reporting Health and Safety issues to shop manager.
- In the absence of shop manager, report daily volunteer hours on SharePoint.
- Complete start and end of day sessions on till and daily banking
10 Working to maximise sales by correct sorting of stock, pricing and display
according to Hospice policies and procedures, Health and Safety regulations.
- Follow agreed retail stock rotation procedures.
- Responsible for frequently moving goods of varying weights around the shop
on all daily shifts.
- Responsible for dealing with unexpected and changeable workload daily
which includes incoming donations in varying amounts with unknown contents
in them.
- Supporting the shop manager in ensuring shop is kept clean and tidy at all
times.
- Expected to complete Hospice mandatory training.
- To be supportive of volunteers, adhering to Health and Safety/Fire regulations
procedures, (as published by the Hospice), attending mandatory training, and
ensuing they receive all Hospice communication available to volunteers.
Job description
Job responsibilities
- To be a key holder and be responsible for the opening and closing of the
shop within the agreed opening times covering for the shop manager in their
absence.
- Process petty cash and handling of volunteer expenses, in the absence of
manager.
- Responsible for the overall day to day running of the shop in the absence of
shop manager.
- In the absence of the manager, ensure there is excellent customer care within
the shop,
5 Under the guidance of shop manager support the volunteers to raise the
targeted income set against store budget.
- Support the manager in implementing store policies.
- Reporting Health and Safety issues to shop manager.
- In the absence of shop manager, report daily volunteer hours on SharePoint.
- Complete start and end of day sessions on till and daily banking
10 Working to maximise sales by correct sorting of stock, pricing and display
according to Hospice policies and procedures, Health and Safety regulations.
- Follow agreed retail stock rotation procedures.
- Responsible for frequently moving goods of varying weights around the shop
on all daily shifts.
- Responsible for dealing with unexpected and changeable workload daily
which includes incoming donations in varying amounts with unknown contents
in them.
- Supporting the shop manager in ensuring shop is kept clean and tidy at all
times.
- Expected to complete Hospice mandatory training.
- To be supportive of volunteers, adhering to Health and Safety/Fire regulations
procedures, (as published by the Hospice), attending mandatory training, and
ensuing they receive all Hospice communication available to volunteers.
Person Specification
Skills and Abilities
Essential
- Good verbal and written communication skills
- Numeric skills
Desirable
- Self-awareness and an ability to ask for support from senior staff.
- Able to manage time and meet deadlines
- To maintain acceptable standard of window and internal display/
- stock presentation
- Ability to give guidance, support and encouragement to
- volunteers to achieve the objectives of the shop while supporting the shop manager
Experience
Essential
- Computer literacy Excel, Microsoft Word, email
Desirable
- Knowledge and experience in the functions of an epos till system
- Experience in cash handling/banking
- Experience in working with volunteers
Qualifications
Essential
- Good standard of general education
Desirable
- Experience of working or volunteering at a successful traditional charity shop
- Retail experience
Person Specification
Skills and Abilities
Essential
- Good verbal and written communication skills
- Numeric skills
Desirable
- Self-awareness and an ability to ask for support from senior staff.
- Able to manage time and meet deadlines
- To maintain acceptable standard of window and internal display/
- stock presentation
- Ability to give guidance, support and encouragement to
- volunteers to achieve the objectives of the shop while supporting the shop manager
Experience
Essential
- Computer literacy Excel, Microsoft Word, email
Desirable
- Knowledge and experience in the functions of an epos till system
- Experience in cash handling/banking
- Experience in working with volunteers
Qualifications
Essential
- Good standard of general education
Desirable
- Experience of working or volunteering at a successful traditional charity shop
- Retail experience
