Job summary
An exciting opportunity has arisen for a friendly, confident, enthusiastic, and energetic person to work within our dedicated central administration team. The role is to support the Weymouth and Portland Primary Care Network.Based in our offices on Lynch Lane in Weymouth you will provide support to
our Operations Manager supervising our junior administration staff, allocating
tasks and monitoring progress, offering operational and admin support to
projects, for example: enhanced access clinics; vaccination delivery; housebound
visit management processes, change management initiatives, and the smooth
running of our services and administrative provision.
Interviews will take place Thursday 2nd April 2026
Main duties of the job
As a Senior Administrator within the PCN Central Admin Team you will:
- Provide support and supervision for the junior team members
- Work alongside the Operations Manager, providing support as needed
- Provide lead administrative support to specific PCN services / projects
- Have oversight for services carried out centrally on behalf of the GP practices
- Support with the smooth running of everyday office life
Essential attributes for the role:
Methodical & accurate approach to work with attention to detail - Work to a very high standard
- Be a driven, enthusiastic, and responsive team player
- Flexible approach to change
- Ability to work independently and as a member of a team
- Experience of SystmOne
About us
Two Harbours
Healthcare is a not for profit organisation led by local General Practices in
Weymouth and Portland. Our goal is to work more closely together (and with
stakeholders) to share expertise, resources and provide services for the NHS.
Job description
Job responsibilities
You will be part of the team responsible for the provision of an efficient, comprehensive administrative support service to the PCN.As part of the Central Admin Team, you will offer support to the attached PCN clinical services and GP practices as and when required.
Duties include -
-
Manage
PCN delivery of Enhanced Access provision, working with the Operations Manager
and Business Manager to ensure targets are met.
-
Manage
minutes for meetings (for example: PCN Board etc)- ensuring they are completed
in a timely fashion and shared/stored correctly.
-
Create,
amend and implement ledgers on SystmOne
-
Support with the efficient onboarding of new PCN and ARRS employees.
-
Managing staff leave and absences to ensure continued delivery of service.
-
Support
staff in organising any identified training needs.
-
Management
of mandatory training for all PCN Staff, ensuring completion and
compliance
-
Assist
with maintaining policies and procedures
-
Management
of room bookings and room allocation in PCN clinics
-
Be
responsible for all stock, stationary and medical consumables orders.
-
Responsibility
for appropriate Waste Management Manage Shredding and confidential waste
management compliance
- Any other reasonable duties requested by management
Job description
Job responsibilities
You will be part of the team responsible for the provision of an efficient, comprehensive administrative support service to the PCN.As part of the Central Admin Team, you will offer support to the attached PCN clinical services and GP practices as and when required.
Duties include -
-
Manage
PCN delivery of Enhanced Access provision, working with the Operations Manager
and Business Manager to ensure targets are met.
-
Manage
minutes for meetings (for example: PCN Board etc)- ensuring they are completed
in a timely fashion and shared/stored correctly.
-
Create,
amend and implement ledgers on SystmOne
-
Support with the efficient onboarding of new PCN and ARRS employees.
-
Managing staff leave and absences to ensure continued delivery of service.
-
Support
staff in organising any identified training needs.
-
Management
of mandatory training for all PCN Staff, ensuring completion and
compliance
-
Assist
with maintaining policies and procedures
-
Management
of room bookings and room allocation in PCN clinics
-
Be
responsible for all stock, stationary and medical consumables orders.
-
Responsibility
for appropriate Waste Management Manage Shredding and confidential waste
management compliance
- Any other reasonable duties requested by management
Person Specification
Qualifications
Essential
- Good standard of general education
- 5 GCSEs at C or above including Maths and English (or relevant experience)
Desirable
- NVQ3/A-levels or equivalent or relevant practical experience
Experience
Essential
- Working in a healthcare setting
- Working as part of a team
- Accurate recording of data
Desirable
- Experience of supervising staff
- Experience of using organisational procedures to enable problem solving
- Primary Care experience
Knowledge
Essential
- A good range of IT knowledge including Word, Excel, email and databases
Desirable
- IT GP clinical system, SystmOne
- Understanding of medical terminology
Skills
Essential
- Understanding and adherence to strict confidentiality
- Excellent communication skills, both written and verbal
- Able to take and convey clear messages
- Able to prioritise and work to conflicting demands
- Able to use own judgement, resourcefulness and common sense
- Able to work under pressure
- Able to problem solve
- Able to plan and prioritise own workload and the workload of others as required
- Able to deal with difficult situations
Desirable
- Ability to absorb complex information and communicate it effectively to others
Personal Qualities
Essential
- Highly motivated
- Calm approach, performing under pressure
- Positive attitude
- Pleasant and articulate
Person Specification
Qualifications
Essential
- Good standard of general education
- 5 GCSEs at C or above including Maths and English (or relevant experience)
Desirable
- NVQ3/A-levels or equivalent or relevant practical experience
Experience
Essential
- Working in a healthcare setting
- Working as part of a team
- Accurate recording of data
Desirable
- Experience of supervising staff
- Experience of using organisational procedures to enable problem solving
- Primary Care experience
Knowledge
Essential
- A good range of IT knowledge including Word, Excel, email and databases
Desirable
- IT GP clinical system, SystmOne
- Understanding of medical terminology
Skills
Essential
- Understanding and adherence to strict confidentiality
- Excellent communication skills, both written and verbal
- Able to take and convey clear messages
- Able to prioritise and work to conflicting demands
- Able to use own judgement, resourcefulness and common sense
- Able to work under pressure
- Able to problem solve
- Able to plan and prioritise own workload and the workload of others as required
- Able to deal with difficult situations
Desirable
- Ability to absorb complex information and communicate it effectively to others
Personal Qualities
Essential
- Highly motivated
- Calm approach, performing under pressure
- Positive attitude
- Pleasant and articulate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
