Admin Coordinator - 36 hours
The closing date is 07 July 2025
Job summary
Are you a confident and experienced senior administrator looking for a rewarding new role?
At BPAS we are looking for a proactive Admin Coordinator to join our Telemedical Services team in Richmond. This is a 36-hour per week role, with the opportunity to work in a hybrid capacity once initial training and competencies are signed off. Full details, including salary, are available in the Further Information section.
You will play a key part in the smooth running of our service. Youll be responsible for delivering high-quality administrative support and will deputise for the Treatment Unit Manager on administrative matters when required.
About You
Were looking for an experienced senior administrator, ideally with a background in healthcare, though this isnt essential
Youll be an organised, detail-oriented professional with a strong grasp of management principles, including planning, coordinating workflows, and motivating a team. Youll also be confident using a range of IT systems, including MS Office and bespoke databases, and meticulous when handling sensitive client documentation.
We are looking for:
- Understanding of clerical procedures, including document checking, telephone handling, and reception duties
- Good attention to detail, supportive towards colleagues and clients and is an effective team player
- Strong interpersonal and communication skills, with the ability to engage effectively at all levels, internally and externally
- Experience of managing a team would be an advantage
Main duties of the job
- Ensure adequate admin staffing levels with the necessary skills to meet service needs; participating in the recruitment, induction and training of staff.
- Monitor employee performance against agreed quality standards and carry out one to one interviews with staff in order to identify development needs and opportunities.
- Maintain accurate staff records in relation to time sheets, sickness and holidays and input information into the payroll adjustments database.
- To assist in the implementation of procedures to meet Health and Safety legislation, i.e. risk assessments, COSHH etc.
- To liaise with the Lead Nurse(s) to ensure the smooth running of the unit.
- Supervise the completion and transmission of all the necessary client administration in a timely and accurate manner, i.e. the preparation of medical case notes, the completion of forms, discharge information and the patients register.
- Undertake and supervise general office duties such as word processing and spreadsheet systems, handling of daily post, filing and archive systems.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Details
Date posted
23 June 2025
Pay scheme
Other
Salary
£33,510 to £35,979 a year - Depending on Skills & Experience, inclusive of OLW
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
B0201-TELRICH-AC-36
Job locations
Rosslyn Clinic
15 Rosslyn Road
Twickenham
TW1 2AR
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Rosslyn Clinic
15 Rosslyn Road
Twickenham
TW1 2AR
Employer's website
Employer contact details
For questions about the job, contact:
The Recruitment Team
Supporting documents
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