Job summary
Are you a confident and experienced senior administrator looking for a rewarding new role?
At BPAS we are looking for a proactive Admin Coordinator to join our Telemedical Services team in Richmond. This is a 36-hour per week role, with the opportunity to work in a hybrid capacity once initial training and competencies are signed off. Full details, including salary are available in the further information section.
As an Admin Coordinator, you'll play a key part in the smooth running of our telemedical service. You'll be responsible for delivering high-quality administrative support and will deputise for the Treatment Unit Manager on administrative matters when required.
About You
We're looking for an experienced senior administrator, ideally with a background in healthcare, though this isn't essential.
You'll be an organised, detail-oriented professional with a strong grasp of management principles, including planning, coordinating workflows, & motivating a team. You'll also be confident using a range of IT systems, including MS Office & bespoke databases.
We are looking for:
- Understanding of clerical procedures, including document checking, telephone handling, and reception duties
- Good attention to detail, supportive towards colleagues and clients and is an effective team player
- Strong interpersonal and communication skills, with the ability to engage effectively at all levels, internally and externally
- Experience of managing a team would be an advantage
Main duties of the job
- Ensure adequate admin staffing levels with the necessary skills to meet service needs; participating in the recruitment, induction and training of staff.
- Monitor employee performance against agreed quality standards and carry out one to one interviews with staff in order to identify development needs and opportunities.
- Maintain accurate staff records in relation to time sheets, sickness and holidays and input information into the payroll adjustments database.
- To assist in the implementation of procedures to meet Health and Safety legislation, i.e. risk assessments, COSHH etc.
- To liaise with the Lead Nurse(s) to ensure the smooth running of the unit.
- Supervise the completion and transmission of all the necessary client administration in a timely and accurate manner, i.e. the preparation of medical case notes, the completion of forms, discharge information and the patients register.
- Undertake and supervise general office duties such as word processing and spreadsheet systems, handling of daily post, filing and archive systems.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch, we're happy to help.
Salary: £33,510 to £35,979 per annum - inclusive of OLW and depending on skills and experience
Shift Pattern: 36 hours per week between the parameters below. Set hours will be discussed at the interview stage; Saturdays will be required only to cover sickness and annual leave.
Monday to Thursday 08:00 - 18:00 | Friday 08:00 to 16:00 | Saturday 08:00 to 18:00
Location: BPAS Richmond London Rosslyn Clinic, 15 Rosslyn Road, East Twickenham, Middlesex TW1 2AR
Please note :This role will become a hybrid role after the initial training and competency sign off
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch, we're happy to help.
Salary: £33,510 to £35,979 per annum - inclusive of OLW and depending on skills and experience
Shift Pattern: 36 hours per week between the parameters below. Set hours will be discussed at the interview stage; Saturdays will be required only to cover sickness and annual leave.
Monday to Thursday 08:00 - 18:00 | Friday 08:00 to 16:00 | Saturday 08:00 to 18:00
Location: BPAS Richmond London Rosslyn Clinic, 15 Rosslyn Road, East Twickenham, Middlesex TW1 2AR
Please note :This role will become a hybrid role after the initial training and competency sign off
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Knowledge and skills
Essential
- Management techniques: Planning and Organising, motivation of staff
Desirable
- Awareness of budget management
- Leadership skills
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 36 hours per week over Monday to Friday at our hub in Richmond (London), with the expectation to cover Saturdays in the event of sickness or annual leave - Can you commit to this?
- The role will become a hybird after the initail training and competency sign off - are you aware of this?
Desirable
- Would you like to add any further information/statements to support your application?
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Experience
Essential
- Please describe your experience in administrative roles. What types of administrative functions have you been responsible for, and what impact did your work have on your team or organisation?
- Can you provide examples of when you have managed people? How many people did you manage, and what approaches did you use to support and develop them?
Desirable
- Experience in managing priorities
Person Specification
Knowledge and skills
Essential
- Management techniques: Planning and Organising, motivation of staff
Desirable
- Awareness of budget management
- Leadership skills
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 36 hours per week over Monday to Friday at our hub in Richmond (London), with the expectation to cover Saturdays in the event of sickness or annual leave - Can you commit to this?
- The role will become a hybird after the initail training and competency sign off - are you aware of this?
Desirable
- Would you like to add any further information/statements to support your application?
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Experience
Essential
- Please describe your experience in administrative roles. What types of administrative functions have you been responsible for, and what impact did your work have on your team or organisation?
- Can you provide examples of when you have managed people? How many people did you manage, and what approaches did you use to support and develop them?
Desirable
- Experience in managing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
