Job summary
*Please note that this is a 12 month Fixed-Term Contract covering Maternity Leave
Are you a confident and experienced senior administrator looking for a rewarding new role?
At BPAS we are looking for a proactive Admin Coordinator to join our Telemedical Services team in Birmingham. This is a 36-hour per week role, with the opportunity to work in a hybrid capacity once initial training and competencies are signed off. Full details, including salary, are available in the Further Information section.
You will play a key part in the smooth running of our service. You'll be responsible for delivering high-quality administrative support and will deputise for the Treatment Unit Manager on administrative matters when required.
About You
Were looking for an experienced senior administrator, ideally with a background in healthcare, though this isn't essential
You'll be an organised, detail-oriented professional with a strong grasp of management principles, including planning, coordinating workflows, and motivating a team. You'll also be confident using a range of IT systems, including MS Office and bespoke databases, and meticulous when handling sensitive client documentation.
We are looking for:
- Understanding of clerical procedures, including document checking, telephone handling, and reception duties
- Strong interpersonal and communication skills, with the ability to engage effectively at all levels, internally and externally
- Experience of managing a team would be an advantage
Main duties of the job
- Ensure adequate admin staffing levels with the necessary skills to meet service needs; participating in the recruitment, induction and training of staff.
- Monitor employee performance against agreed quality standards and carry out one to one interviews with staff in order to identify development needs and opportunities.
- Maintain accurate staff records in relation to time sheets, sickness and holidays and input information into the payroll adjustments database.
- To assist in the implementation of procedures to meet Health and Safety legislation, i.e. risk assessments, COSHH etc.
- To liaise with the Lead Nurse(s) to ensure the smooth running of the unit.
- Supervise the completion and transmission of all the necessary client administration in a timely and accurate manner, i.e. the preparation of medical case notes, the completion of forms, discharge information and the patients register.
- Undertake and supervise general office duties such as word processing and spreadsheet systems, handling of daily post, filing and archive systems.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please dont hesitate to get in touch were happy to help.
Salary: £29,346 to £31,815 per annum - depending on skills and experience
Shift Pattern: 36 hours per week between the parameters below. Set hours will be discussed at the interview stage
- Monday 08:00am - 05:00pm
- Tuesday 08:00am - 05:00pm
- Wednesday 08:00am - 05:00pm
- Thursday 08:00am - 05:00pm
- Friday 08:00am - 05:00pm
Location: BPAS Birmingham Central First Floor, Guildhall Buildings, 12 Navigation Street, Birmingham B2 4BT
Please note :
This role will become a hybrid role after the initial training and competency sign off
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please dont hesitate to get in touch were happy to help.
Salary: £29,346 to £31,815 per annum - depending on skills and experience
Shift Pattern: 36 hours per week between the parameters below. Set hours will be discussed at the interview stage
- Monday 08:00am - 05:00pm
- Tuesday 08:00am - 05:00pm
- Wednesday 08:00am - 05:00pm
- Thursday 08:00am - 05:00pm
- Friday 08:00am - 05:00pm
Location: BPAS Birmingham Central First Floor, Guildhall Buildings, 12 Navigation Street, Birmingham B2 4BT
Please note :
This role will become a hybrid role after the initial training and competency sign off
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 36 hours per week over Monday to Friday - Can you commit to this?
- The role will become a hybird after the initail training and competency sign off - are you aware of this?
Desirable
- Would you like to add any further information/statements to support your application?
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Experience
Essential
- Able to demonstrate significant experience in administrative function
- Previous experience of managing people and Management techniques: Planning and Organizing, motivation of staff
Desirable
- Leadership skills
- Awareness of budget management
Person Specification
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is working 36 hours per week over Monday to Friday - Can you commit to this?
- The role will become a hybird after the initail training and competency sign off - are you aware of this?
Desirable
- Would you like to add any further information/statements to support your application?
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Experience
Essential
- Able to demonstrate significant experience in administrative function
- Previous experience of managing people and Management techniques: Planning and Organizing, motivation of staff
Desirable
- Leadership skills
- Awareness of budget management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
