Job summary
This role is part of our Solent Cluster which consists of units in Basingstoke, Southampton and Portsmouth. You will be required to work at Basingstoke with occasional travel to Southampton and Portsmouth.
Do you enjoy
working within a busy office or reception environment, where no two days are
the same?
Do you have experience of
general administrative procedures?
About the role:
We are looking for
an experienced Admin Assistant to come and join our unit in Basingstoke. As the Admin Assistant you will be responsible for completing all administrative and client support tasks within the unit, supporting clients through their episode of care.
This is a 18 hours
per week role working on Monday, Tuesday and Thursday. A detailed shift pattern can be found below in the further information section.
About You:
You will have strong experience of working within an office environment, where you have
carried out administration duties. You will be an excellent communicator both
internally and externally and will demonstrate a friendly and positive attitude
when interacting with clients, colleagues, and external parties.
Main duties of the job
Day to day duties:
Answer and direct telephone queries, liaising with both internal and
external colleagues, as necessary.
Accurately check or complete BPAS and legal paperwork, ensuring all
relevant documentation is available for the clients episode of care.
Monitor, edit and amend appointment list, using as appropriate BPAS booking
system, informing clients if changes to their appointment become necessary.
Assist in the monitoring, control and ordering of stock, sort and
distribute incoming mail and prepare and despatch statistical information and
reports.
We are also looking
for:
Experience of dealing face to face with clients who may be angry or upset,
within a care environment.
Knowledge of clerical procedures including checking documentation,
telephone, and reception duties.
Good attention to detail, supportive towards colleagues and clients and an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
The Full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch, we're happy to help.
Salary: £23,417 - £26,382 per annum pro rata. Depending on skills and experience.
Shift Pattern: 18 hours per week
Monday - 08:30 - 14:30
Tuesday - 08:30 - 14:30
Thursday - 08:30 - 14:30
Location:
One unit will be classed as your base unit with mileage paid to the other 2 as per the BPAS expenses policy.
- BPAS Basingstoke -Sexual Health Clinic Crown Heights Alecon, Bridge, Basingstoke RG21 7AN - base unit
- BPAS Southampton - Royal South Hampshire Hospital,Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG
- BPAS Portsmouth- St Marys Community Health Campus, Milton Rd, Portsmouth PO3 6AD
Interested so far? Don't delay, apply today!
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References:All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
The Full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch, we're happy to help.
Salary: £23,417 - £26,382 per annum pro rata. Depending on skills and experience.
Shift Pattern: 18 hours per week
Monday - 08:30 - 14:30
Tuesday - 08:30 - 14:30
Thursday - 08:30 - 14:30
Location:
One unit will be classed as your base unit with mileage paid to the other 2 as per the BPAS expenses policy.
- BPAS Basingstoke -Sexual Health Clinic Crown Heights Alecon, Bridge, Basingstoke RG21 7AN - base unit
- BPAS Southampton - Royal South Hampshire Hospital,Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG
- BPAS Portsmouth- St Marys Community Health Campus, Milton Rd, Portsmouth PO3 6AD
Interested so far? Don't delay, apply today!
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References:All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties Experience with clerical procedures including the checking of documentation Experience of telephone and reception procedures
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- Are you aware that this role is for 18 hours per week over Monday, Tuesday and Thursday to be worked within our Solent Cluster? Can you commit to this?
- This role is working at our 3 units in Basingstoke, Southampton and Portsmouth. Can you travel to all 3?
Desirable
- Please list any further information you wish to add in support of your application for this role.
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties Experience with clerical procedures including the checking of documentation Experience of telephone and reception procedures
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- Are you aware that this role is for 18 hours per week over Monday, Tuesday and Thursday to be worked within our Solent Cluster? Can you commit to this?
- This role is working at our 3 units in Basingstoke, Southampton and Portsmouth. Can you travel to all 3?
Desirable
- Please list any further information you wish to add in support of your application for this role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Crown Heights Medical Centre
Alencon Link
Basingstoke
Hampshire
RG21 7AN
Employer's website
https://www.bpas.org (Opens in a new tab)
