Job summary
Do you enjoy
working within a busy office or reception environment, where no two days are
the same?
Do you have experience of
general administrative procedures?
About the role:
We're looking for
an experienced Admin Assistant to come and join our four Merseyside units on a part time basis working 30 hours per week over 4 days. You'll work as
part of the team in carrying out admin tasks in an efficient and friendly
manner ensuring that clients feel accepted, supported, and confident about
BPAS services.
This role covers four units in the Merseyside area. Please see the further information below for exact locations. Candidates will need flexibility to travel to all units weekly, mileage is paid. A rota is given in advance.
About You:
Ideally you will
have strong experience of working within an office environment, where you've
carried out administration duties. You'll be an excellent communicator both
internally and externally and will demonstrate a friendly and positive attitude
when interacting with clients, colleagues, and external parties.
Main duties of the job
Day to day duties:
Answer and direct telephone queries, liaising with both internal and
external colleagues, as necessary.
Accurately check or complete BPAS and legal paperwork, ensuring all
relevant documentation is available for the clients episode of care.
Monitor, edit and amend appointment list, using as appropriate BPAS booking
system, informing clients if changes to their appointment become necessary.
Assist in the monitoring, control and ordering of stock, sort and
distribute incoming mail and prepare and despatch statistical information and
reports.
We are also looking
for:
Experience of dealing face to face with clients who may be angry or upset,
within a care environment.
Knowledge of clerical procedures including checking documentation,
telephone, and reception duties.
Good attention to detail, supportive towards colleagues and clients and
is an effective team player.
About us
British Pregnancy Advisory
Service (BPAS) is the UK's largest independent women's reproductive healthcare
charity. We work mainly on behalf of the NHS across the country providing
abortion, contraception, STI testing & treatment. We specialise in
evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and
friendly working environment, BPAS has generous benefits: life assurance cover
at 3 times salary, 34 days annual leave per year & a defined contribution
pension scheme. You will have access to our employee benefits programme through
BHSF which includes special health & wellbeing services & lifestyle
offers for you & your family. This includes various salary sacrifice
schemes, counselling services & free private GP appointments.
For our clinical roles, a full
clinical training package will be provided along with comprehensive support.
Nursing & midwifery colleagues will have the opportunity to train in 1st
& 2nd trimester sonography scanning, contraception fitting & STI
testing. For surgical units you will gain experience in conscious sedation
& general anaesthetic treatment in our operating departments.
BPAS is committed to
safeguarding & promoting the welfare of vulnerable adults, children &
young people through a safer recruitment framework. This includes a thorough
selection process & a number of pre-employment checks.
Job description
Job responsibilities
The full job
description and salary details can be found in the supporting documents on the
right hand side. These are available
for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata - depending on skills and experience. We offer time and half for Saturday shifts and mileage between the units is also paid.
Hours per week: 30 hours per week. 4 x 7.5 hour days over Monday - Saturday. You will be required to work over the below 4 units - a rota is given in advance.
Locations:
Merseyside -32 Parkfield Rd, Liverpool L17 8UJ
St Helen's -The Millennium Centre, Corporation St, Saint
Helens WA10 1HJ
Warrington -Youth Advice Shop, The Gateway, 89 Sankey St,
Warrington WA1 1SR
Liverpool -Central Liverpool PCN Hub, 81 London Rd, Liverpool,
L3 8JA
One unit will be your base unit - mileage to the other units will be paid.
Interested so far? Don't delay, apply today!
This
job advert may close before the advertised closing date if sufficient
applications have been received. Please apply for this job as soon as you can,
if interested.
The Small Print:All applicants must be
pro-choice.
If
you do not hear from us within 2 weeks of the closing date, unfortunately you
will not have been shortlisted on this occasion.
References: All offers of
employment are conditional based on satisfactory pre-employment checks. We
require applicants to provide 3 years of employment references including
information on reasons for leaving and any gaps in employment.
COVID-19: BPAS encourages all
applicants to be fully vaccinated against COVID-19 and we invite you to share
evidence of your vaccination status. This is in addition to the requirement to
provide evidence of vaccination/immunity against the following conditions of
Tuberculosis, Hepatitis B, MMR and Varicella for clinical roles directly
involved in patient care.
Job description
Job responsibilities
The full job
description and salary details can be found in the supporting documents on the
right hand side. These are available
for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata - depending on skills and experience. We offer time and half for Saturday shifts and mileage between the units is also paid.
Hours per week: 30 hours per week. 4 x 7.5 hour days over Monday - Saturday. You will be required to work over the below 4 units - a rota is given in advance.
Locations:
Merseyside -32 Parkfield Rd, Liverpool L17 8UJ
St Helen's -The Millennium Centre, Corporation St, Saint
Helens WA10 1HJ
Warrington -Youth Advice Shop, The Gateway, 89 Sankey St,
Warrington WA1 1SR
Liverpool -Central Liverpool PCN Hub, 81 London Rd, Liverpool,
L3 8JA
One unit will be your base unit - mileage to the other units will be paid.
Interested so far? Don't delay, apply today!
This
job advert may close before the advertised closing date if sufficient
applications have been received. Please apply for this job as soon as you can,
if interested.
The Small Print:All applicants must be
pro-choice.
If
you do not hear from us within 2 weeks of the closing date, unfortunately you
will not have been shortlisted on this occasion.
References: All offers of
employment are conditional based on satisfactory pre-employment checks. We
require applicants to provide 3 years of employment references including
information on reasons for leaving and any gaps in employment.
COVID-19: BPAS encourages all
applicants to be fully vaccinated against COVID-19 and we invite you to share
evidence of your vaccination status. This is in addition to the requirement to
provide evidence of vaccination/immunity against the following conditions of
Tuberculosis, Hepatitis B, MMR and Varicella for clinical roles directly
involved in patient care.
Person Specification
Experience
Essential
- Experience of dealing face to face with the public together with general office duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Must be able to maintain strict confidentiality
- This role requires candidates to work at four sites covering Merseyside, Warrington, St. Helen's and Liverpool. Are you able to travel to all?
Desirable
- Would you like to add any further information/statements to support your application?
Skills
Essential
- Understand clerical procedures including the checking of documentation
- Experience at telephone and reception procedures
Person Specification
Experience
Essential
- Experience of dealing face to face with the public together with general office duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Must be able to maintain strict confidentiality
- This role requires candidates to work at four sites covering Merseyside, Warrington, St. Helen's and Liverpool. Are you able to travel to all?
Desirable
- Would you like to add any further information/statements to support your application?
Skills
Essential
- Understand clerical procedures including the checking of documentation
- Experience at telephone and reception procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
