Job summary
* Please note this role is based in Bedford, working on the BPAS Mobile Clinic
Do you have previous administration experience and enjoy working where no two days are the same?
Do you enjoy helping and caring for others?
We are looking for an experienced Healthcare/Admin Assistant to come & join our Mobile Clinic on a part time basis, working 22.5 hours per week Monday to Wednesday.
You'll work as part of the admin team in carrying out administration tasks in an efficient & friendly manner ensuring that clients feel accepted, supported & confident about BPAS services.
When working as a HCA, you will assist the clinical team to maintain & improve high standards of client care on the Mobile Clinic. You will also carry out assigned tasks unsupervised in support of a registered practitioner & care for our clients.
About You:
You will have experience working in healthcare, especially in a hospital, GP practice or operating theatre setting. You will also have experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
Day to day duties:
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
- You will assist with the care, support and observations of the client before and after treatment, reporting findings to the Registered Practitioners
- To help check and
prepare the Mobile Clinic environment and equipment prior to use, between
clients and at the end of the list.
We are also looking for:
- Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Care certificate in healthcare / NVQ Level 3 in health and social care /Diploma in health and support level 3
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UKs largest independent womens reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment and fertility services. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits: life assurance cover at 3 times salary, 34 days annual leave per year & a defined contribution pension scheme. You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £21,475 - £27,830 per annum pro rata - depending on skills/experience.
Hours: 22.5 hours per week
Monday - Wednesday 9:30am - 5:00pm
Location:
BPAS Bedford Mobile Clinic Prebend St Surface Car Park, Bedford Borough Council, Prebend Street, Bedford, MK42 9BX
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
COVID-19: BPAS encourages all applicants to be fully vaccinated against COVID-19 and we invite you to share evidence of your vaccination status. This is in addition to the requirement to provide evidence of vaccination/immunity against the following conditions of Tuberculosis, Hepatitis B, MMR and Varicella for clinical roles directly involved in patient care
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £21,475 - £27,830 per annum pro rata - depending on skills/experience.
Hours: 22.5 hours per week
Monday - Wednesday 9:30am - 5:00pm
Location:
BPAS Bedford Mobile Clinic Prebend St Surface Car Park, Bedford Borough Council, Prebend Street, Bedford, MK42 9BX
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
COVID-19: BPAS encourages all applicants to be fully vaccinated against COVID-19 and we invite you to share evidence of your vaccination status. This is in addition to the requirement to provide evidence of vaccination/immunity against the following conditions of Tuberculosis, Hepatitis B, MMR and Varicella for clinical roles directly involved in patient care
Person Specification
Experience
Essential
- Experience of working in healthcare especially in a hospital, GP practice or operating theatre setting
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
- Experience of working in theatre
- Experience of working alongside clinicians
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Desirable
- NVQ Level 3 in health and social care
- Diploma in health and support level 3
- Care certificate in healthcare
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship.
- Are you aware this is a part time dual role working 22.5h per week as an Admin Assistant and Healthcare Assistant within the Mobile Clinic?
Desirable
- Would you like to add any further information/statements to support your application?
Person Specification
Experience
Essential
- Experience of working in healthcare especially in a hospital, GP practice or operating theatre setting
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
- Experience of working in theatre
- Experience of working alongside clinicians
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
Desirable
- NVQ Level 3 in health and social care
- Diploma in health and support level 3
- Care certificate in healthcare
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship.
- Are you aware this is a part time dual role working 22.5h per week as an Admin Assistant and Healthcare Assistant within the Mobile Clinic?
Desirable
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Prebend St Surface Car Park,
Bedford Borough Council, Prebend Street,
Bedford
MK42 9BX
Employer's website
https://www.bpas.org (Opens in a new tab)
