Job summary
Do you enjoy
working within a busy office or reception environment, where no two days are
the same?
Do you have experience of
general administrative procedures?
About the role:
We are looking for
an experienced Admin Assistant to come and join our Leicester unit. As the Admin Assistant you will be responsible for completing all administrative and client support tasks within the unit, supporting clients through their episode of care.
This is a 29.5 hours
per week role working Monday, Wednesday, Thursday and Friday.
About You:
You will have strong experience of working within an office environment, where you have
carried out administration duties. You will be an excellent communicator both
internally and externally and will demonstrate a friendly and positive attitude
when interacting with clients, colleagues, and external parties.
Main duties of the job
Day to day duties:
Answer and direct telephone queries, liaising with both internal and
external colleagues, as necessary.
Accurately check or complete BPAS and legal paperwork, ensuring all
relevant documentation is available for the clients episode of care.
Monitor, edit and amend appointment list, using as appropriate BPAS booking
system, informing clients if changes to their appointment become necessary.
Assist in the monitoring, control and ordering of stock, sort and
distribute incoming mail and prepare and despatch statistical information and
reports.
We are also looking
for:
Experience of dealing face to face with clients who may be angry or upset,
within a care environment.
Knowledge of clerical procedures including checking documentation,
telephone, and reception duties.
Good attention to detail, supportive towards colleagues and clients and an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UKs largest independent womens reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment and fertility services. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
We are always on the look out for talented special people to join the BPAS team.
Alongside a supportive and friendly working environment, BPAS has generous benefits including life assurance cover at 3 times salary, 34 days annual leave per year and a defined contribution pension scheme you will also have access to our employee benefits programme through BHSF which includes special health and wellbeing services, as well as lifestyle offers for you and your family. This includes various salary sacrifice schemes, counselling services and free private GP appointments.
For our clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing and midwifery colleagues will have the opportunity to train in first and second trimester sonography scanning as well as contraception fitting and STI testing. For units offering a surgical service you could also gain experience in conscious sedation and general anaesthetic treatment in our operating departments.
Job description
Job responsibilities
The Full job
description and salary details can be found in the supporting documents on the
right hand side. These are available
for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata. Depending on
experience.
Shift Pattern: 29.5 Hours per week
Monday - 09:00 - 17:00
Wednesday - 09:00 - 17:00
Thursday - 08:30 - 17:30
Friday - 09:00 - 15:00
Location:
The Surgery @ Aylestone, 670 Aylestone Rd, Aylestone, Leicester LE2 8PR
Interested so far? Don't delay, apply today!
This
job advert may close before the advertised closing date if sufficient
applications have been received. Please apply for this job as soon as you can,
if interested.
The Small Print:All applicants must be
pro-choice.
If
you do not hear from us within 2 weeks of the closing date, unfortunately you
will not have been shortlisted on this occasion.
References: All offers of
employment are conditional based on satisfactory pre-employment checks. We
require applicants to provide 3 years of employment references including
information on reasons for leaving and any gaps in employment.
Safer Recruitment at BPAS: BPAS is committed to safeguarding and
promoting the welfare of vulnerable adults, children and young people through
the adoption of a safer recruitment framework in the hiring of new applicants
which includes a number of pre-employment checks.
Safer recruitment at
BPAS ensures a thorough review and assessment of the skills, qualifications,
experience and values of all applicants
in relation to working with vulnerable people. It is vital that candidates who
are recruited at BPAS are safe and contribute to high standards of client care.
The selection and recruitment of applicants will be conducted in a professional
and responsive way in compliance with current employment and safeguarding
legislation.
Job description
Job responsibilities
The Full job
description and salary details can be found in the supporting documents on the
right hand side. These are available
for you to download and review.
Further Information
Salary: £19,781 - £23,732 per annum pro rata. Depending on
experience.
Shift Pattern: 29.5 Hours per week
Monday - 09:00 - 17:00
Wednesday - 09:00 - 17:00
Thursday - 08:30 - 17:30
Friday - 09:00 - 15:00
Location:
The Surgery @ Aylestone, 670 Aylestone Rd, Aylestone, Leicester LE2 8PR
Interested so far? Don't delay, apply today!
This
job advert may close before the advertised closing date if sufficient
applications have been received. Please apply for this job as soon as you can,
if interested.
The Small Print:All applicants must be
pro-choice.
If
you do not hear from us within 2 weeks of the closing date, unfortunately you
will not have been shortlisted on this occasion.
References: All offers of
employment are conditional based on satisfactory pre-employment checks. We
require applicants to provide 3 years of employment references including
information on reasons for leaving and any gaps in employment.
Safer Recruitment at BPAS: BPAS is committed to safeguarding and
promoting the welfare of vulnerable adults, children and young people through
the adoption of a safer recruitment framework in the hiring of new applicants
which includes a number of pre-employment checks.
Safer recruitment at
BPAS ensures a thorough review and assessment of the skills, qualifications,
experience and values of all applicants
in relation to working with vulnerable people. It is vital that candidates who
are recruited at BPAS are safe and contribute to high standards of client care.
The selection and recruitment of applicants will be conducted in a professional
and responsive way in compliance with current employment and safeguarding
legislation.
Person Specification
Experience
Essential
- Experience of dealing face to face with the public together with general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you aware that this role is for 29.5 hours per week over Monday, Wednesday, Thursday and Friday? Can you commit to this?
Desirable
- Would you like to add any further information/statements to support your application?
Person Specification
Experience
Essential
- Experience of dealing face to face with the public together with general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you aware that this role is for 29.5 hours per week over Monday, Wednesday, Thursday and Friday? Can you commit to this?
Desirable
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
