Job summary
Are you a compassionate and experienced counsellor looking to make a significant impact?
Do you excel in providing non-judgmental, client-centered support through telephone counselling?
BPAS are looking for a Telephone Counsellor to join the Counselling Services team. Reporting into the Counselling Services Manager, you will provide a high-quality telephone counselling service to clients considering or choosing an abortion, as well as those seeking post-abortion support.
You will offer brief, time-limited counselling to help clients navigate their decisions and emotions. This role involves assessing client suitability for BPAS counselling, making referrals to other services when necessary, and maintaining accurate and confidential client records.
This role is working remotely from home for 20 hours per week over Wednesday, Thursday, and Fridays with 1 in 4 Saturdays. A detailed shift pattern can be found below.
About You:
The successful candidate will hold a minimum Level 4 diploma in professional counselling, and be registered with BACP or an accredited NCPS registrant. You should have training in integrative modality and online/telephone counselling, with experience in short-term, non-directive counselling. You should be non-judgmental, friendly, a team player, and committed to delivering a client-led service.
Main duties of the job
- Provide brief, time limited counselling support
to clients who request this both pre and post abortion
- To assess suitability for BPAS counselling and
when necessary, arrange onward referral of clients to other services
- Keep to both contract and session boundaries
- To complete contemporaneous and accurate client
case notes
- To promote high
quality counselling care
- Deliver high standards of care in accordance
with BACP / NCPS ethical guidelines
- Be responsible for ensuring effective use of own
supervision, CPD and mandatory training
About us
British Pregnancy Advisory Service (BPAS) is the UKs largest independent womens reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment and fertility services. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits: life assurance cover at 3 times salary, 34 days annual leave per year & a defined contribution pension scheme. You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £31,813 to £37,707 per annum (pro rata for part time hours). Depending on skills and experience. We pay time and a half for weekend working.
Hours: 20 hours per week
- Wednesday, Thursday, Friday - 10:00 to 16:00
- Saturday (1 in 4) - 08:00 to 16:00
Location: Home based with occasional travel to Head Office
- BPAS Head Office: Orion House, 2 Athena Dr, Tachbrook Park Drive, Royal Leamington Spa, Warwick CV34 6RQ - Free onsite parking
Interviews: 29th and 30th July
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £31,813 to £37,707 per annum (pro rata for part time hours). Depending on skills and experience. We pay time and a half for weekend working.
Hours: 20 hours per week
- Wednesday, Thursday, Friday - 10:00 to 16:00
- Saturday (1 in 4) - 08:00 to 16:00
Location: Home based with occasional travel to Head Office
- BPAS Head Office: Orion House, 2 Athena Dr, Tachbrook Park Drive, Royal Leamington Spa, Warwick CV34 6RQ - Free onsite parking
Interviews: 29th and 30th July
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print:All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Experience
Essential
- Short term work
- Non-directive counselling
Qualifications
Essential
- Level 4 qualification in professional counselling or above
- BACP or NCPS registered - please provide your registration number
- Integrative modality
- Online / Telephone counselling training
Desirable
- C&YP Counselling Training as well as adult.
Knowledge and Skills
Essential
- Excellent interpersonal & communication skills
- Accurate administrative competence
- IT skills - Use of Microsoft packages e.g word and outlook Use of Microsoft Teams
Desirable
- Basic understanding of Abortion Care
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is 20 hours per week on a Wednesday, Thursday, Friday as well as 1 in 4 Saturdays. Can you commit to this?
Desirable
- Would you like to add any further information/statements to support your application?
Person Specification
Experience
Essential
- Short term work
- Non-directive counselling
Qualifications
Essential
- Level 4 qualification in professional counselling or above
- BACP or NCPS registered - please provide your registration number
- Integrative modality
- Online / Telephone counselling training
Desirable
- C&YP Counselling Training as well as adult.
Knowledge and Skills
Essential
- Excellent interpersonal & communication skills
- Accurate administrative competence
- IT skills - Use of Microsoft packages e.g word and outlook Use of Microsoft Teams
Desirable
- Basic understanding of Abortion Care
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role is 20 hours per week on a Wednesday, Thursday, Friday as well as 1 in 4 Saturdays. Can you commit to this?
Desirable
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
British Pregnancy Advisory Service
Athena Drive
Tachbrook Park
Warwick
CV34 6RQ
Employer's website
https://www.bpas.org (Opens in a new tab)
