Job summary
Are you an experienced Senior Administrator looking for a new challenge?
BPAS is looking for an exceptional Admin Coordinator to join our Chester cluster on a full time basis, 36 hours per week over Monday to Friday. You will ensure the provision of a quality administrative service within the units, & will deputise in the absence of the Treatment Unit Manager for administrative duties to ensure the smooth running of the units.
Please note - this role covers 3 units - Chester, Manchester and Llandudno. Travel is required to all 3 units - mileage is paid.
About You
We're looking for candidates who can demonstrate excellent senior administrative experience, ideally within a healthcare environment but not essential.
You will be an exceptional administrator with knowledge of management techniques including planning & organising, & the motivation of staff. You'll have great IT skills including MS Office packages & bespoke systems, & have excellent attention to detail when dealing with client documentation.
We are looking for:
- Knowledge of clerical procedures including checking documentation, telephone & reception duties
- Supportive towards colleagues & clients & an effective team player
- Good interpersonal & communication skills at all levels of a business including with colleagues, clients & external stakeholders
- Experience of managing a team is desirable
Main duties of the job
- Ensure adequate admin staffing levels with the necessary skills to meet service needs; participating in the recruitment, induction and training of staff.
- Monitor employee performance against agreed quality standards and carry out one to one interviews with staff in order to identify development needs and opportunities.
- Maintain accurate staff records in relation to time sheets, sickness and holidays and input information into the payroll adjustments database.
- To assist in the implementation of procedures to meet Health and Safety legislation, i.e. risk assessments, COSHH etc.
- To liaise with the Lead Nurse(s) to ensure the smooth running of the unit.
- Supervise the completion and transmission of all the necessary client administration in a timely and accurate manner, i.e. the preparation of medical case notes, the completion of forms, discharge information and the patients register.
- Undertake and supervise general office duties such as word processing and spreadsheet systems, handling of daily post, filing and archive systems.
About us
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.
When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.
Working with us - benefits include:
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership, and other lifestyle benefits
- Family-friendly policies to support work-life balance
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.
We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary: £29,933 to £32,452 per annum - depending on skills and experience. Chester will be your base unit with mileage paid to the other units as per the expenses policy.
Shift Pattern: 36 hours per week | To be worked flexibly across Monday-Friday to meet the needs of the service over the 3 units. More will be discussed at interview.
Locations:
- BPAS Chester - Concert House, 2 Canal Street, Chester CH1 4EJ - Base unit
- BPAS Manchester West - Urmston Sexual Health Clinic, Princess Road, Urmston, Manchester M41 5SQ
- BPAS Llandudno - The Orme Unit, Llandudno Hospital, Hospital Road, Llandudno, Conwy LL30 1LB
Apply now
Interested in making a difference? Apply today to join our team.
Values & eligibility
All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome
If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks
All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Job description
Job responsibilities
Further information and a full job description can be found on the right hand side of the page and is available for you to review and download.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary: £29,933 to £32,452 per annum - depending on skills and experience. Chester will be your base unit with mileage paid to the other units as per the expenses policy.
Shift Pattern: 36 hours per week | To be worked flexibly across Monday-Friday to meet the needs of the service over the 3 units. More will be discussed at interview.
Locations:
- BPAS Chester - Concert House, 2 Canal Street, Chester CH1 4EJ - Base unit
- BPAS Manchester West - Urmston Sexual Health Clinic, Princess Road, Urmston, Manchester M41 5SQ
- BPAS Llandudno - The Orme Unit, Llandudno Hospital, Hospital Road, Llandudno, Conwy LL30 1LB
Apply now
Interested in making a difference? Apply today to join our team.
Values & eligibility
All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome
If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks
All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person Specification
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- This role covers our units in Chester, Manchester, and Llandudno. Are you able to commute to all 3?
- Can you work 36 hours per week, flexibly, over Monday to Friday?
Desirable
- Please list any further information you wish to add in support of your application for this role.
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Experience
Essential
- Please describe your experience in administrative roles. What types of administrative functions have you been responsible for, and what impact did your work have on your team or organisation?
- Can you provide examples of when you have managed people? How many people did you manage, and what approaches did you use to support and develop them?
Desirable
- Experience in managing priorities
Knowledge and Skills
Essential
- Management techniques: Planning and Organising, motivation of staff
Desirable
- Awareness of budget management
- Leadership skills
Person Specification
General
Essential
- Do you support a woman's right to choose Abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- This role covers our units in Chester, Manchester, and Llandudno. Are you able to commute to all 3?
- Can you work 36 hours per week, flexibly, over Monday to Friday?
Desirable
- Please list any further information you wish to add in support of your application for this role.
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Experience
Essential
- Please describe your experience in administrative roles. What types of administrative functions have you been responsible for, and what impact did your work have on your team or organisation?
- Can you provide examples of when you have managed people? How many people did you manage, and what approaches did you use to support and develop them?
Desirable
- Experience in managing priorities
Knowledge and Skills
Essential
- Management techniques: Planning and Organising, motivation of staff
Desirable
- Awareness of budget management
- Leadership skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.