Support Services Coordinator - 30 hours

Job summary

Are you an experienced administrator with strong leadership skills and a passion for delivering high-quality support services?

Do you thrive in a varied, fast-paced environment where you can make a real impact on the day-to-day running of services?

BPAS has an exciting opportunity for a Support Services Coordinator to join our team at our Bournemouth unit. This is a part-time, permanent role working 30 hours per week across Tuesday to Friday. Further details on shift patterns and salary can be found below.

As a Support Services Coordinator, you will play a key role in ensuring the smooth and effective running of non-clinical services within the unit. You will lead a multi-disciplinary team delivering domestic, catering, and facilities services, ensuring a safe, efficient, and well-maintained environment for both clients and staff.

Working closely with the Treatment Unit Manager, you will support the day-to-day operational management of the unit, overseeing administrative processes, coordinating facilities services, and ensuring compliance with health and safety and regulatory requirements.

Main duties of the job

• Line managing a team delivering domestic, catering, and facilities services, ensuring high standards of performance and quality
• Overseeing day-to-day administrative processes, including staff attendance records and general office systems
• Monitoring stock levels and coordinating purchasing to maintain continuity of services
• Coordinating facilities management, including maintenance, contractors, and planned preventative maintenance
• Ensuring compliance with health and safety requirements, including risk assessments, COSHH, and fire safety procedures
• Supporting regulatory inspections and maintaining appropriate documentation and records
• Developing and improving administrative systems to support the efficient running of the unit

About You

You will be an organised and proactive individual with experience in administration and team leadership, ideally within a care or regulated environment. You will be confident managing competing priorities and committed to maintaining high standards across a range of support services.

You will also bring:

• Experience in an administrative role with responsibility for coordinating services and resources
• Experience of managing or supervising staff
• Knowledge of facilities management and health and safety requirements
• Strong organisational and IT skills, with the ability to manage multiple priorities
• A practical, problem-solving approach and the ability to work independently

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.