Job summary
Full/Part time hours
Band B £25,034 to £26,598 (pro rata) per annum depending on experience
Permanent
It is a privilege to enter a home and support a patient and their loved ones
Could you help us to provide care to patients at the end of their lives?
Our Hospice at Home team are passionate about providing the highest quality of care and support to a patient and their loved ones.
To be successful in this role you will need proven care experience, an NVQ level 3 in Health and Social Care or equivalent, and be passionate about providing good quality palliative care to people in their own homes. You will also be an excellent communicator and able to work well on your own, within a very supportive team.
This role covers shifts across 7 days a week.
Main duties of the job
Our Senior Healthcare Assistants (SHCAs) work as part of a caring, inclusive and supportive team all with the same passion, compassion, knowledge and skills to support both the patient and their loved ones in their own homes at a difficult and precious time.
We provide free parking on site, uniforms, excellent induction, meaningful annual reviews and the encouragement to develop your skills and progress your career if you wish. We work together with passion and pride in an environment where people are caring, considerate, inclusive and welcoming. It can be tough. We dont shy away from that. But youll see clearly see the importance and impact of your work and feel recognised and part of something remarkable.
If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice. We offer purposeful work in a uniquely progressive environment.
About us
Working with Rowcroft Hospice
Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.
For more Information
Please see bthe Job Description and Person Specification for this role.
For more information or an informal discussion about the role please contact Vernon Davis, Hospice at Home Team Leader, on 01803 210822 or via email at vernon.davis@rowcrofthospice.org.uk
Closing date: 11.59pm Sunday 15th February 2026
Interview date: Friday 27th February 2026
Job description
Job responsibilities
Job Title: Senior Healthcare Assistant - Hospice
at Home
Band: Band
B
Location: Rowcroft
Hospice
Reporting to: Hospice
at Home Nurse in Charge
Job purpose: Our
Vision is to make every day the best day possible for patients, and those
closest to them, living with life-limiting illnesses in South Devon. As Senior Healthcare Assistant you will
deliver this by working alongside a Hospice at Home Sister providing
professional care and support to our patients and families in their own homes
Our
Values:
Honesty & Integrity Generosity of Spirit Respect Team Player
Key Roles and Responsibilities
- Attend to patients in their own
homes, providing personal care such as feeding, washing and repositioning and
giving medications.
- Sit with patients to allow
families/carers to rest, liaising with the Sister on duty to report changes in
condition, a need for medication or to ask for assistance.
- Provide emotional support to
families.
- Support Registered Nurses and
Sisters with care after death.
- Provide after death information
for families, including contacting funeral directors, certification of death
and bereavement support.
- Document care given on the
electronic database used by the hospice.
- Take reasonable care for your own safety and the
safety of others. Adhere to all Health
& Safety requirements, including Covid-19 secure processes and procedures.
- Promote a culture of continuous learning and
development and wellbeing. Identify your own learning and
development needs and ensure your mandatory and essential training is up to
date. Help to create an environment that is continually
critically questioning practice and promoting learning.
- Play
an active part in team meetings and ensure your mandatory and other relevant
training is kept up-to-date.
This list can never be exhaustive but covers most
of the work youll be doing - always with talent, initiative and a commitment
to great customer service.
Infection
Prevention
All Rowcroft Hospice employees in both clinical
and non-clinical roles are required to adhere to theInfection Prevention
and Control Policies and make every effort to maintain high standards of
infection control at all times to reduce the burden of Healthcare Associated
Infections including MRSA.
You
agree to the following responsibilities:
- To decontaminate your hands prior to and after
direct patient care or contact with the patient's surroundings;
- To take part in mandatory infection control
training provided;
- To responsibly manage your own infections (other
than common colds and illness) that may be transmittable to patients, including
to contact Occupational Health for guidance.
Place
of Work
This
role has been identified as a Field
worker (role could be carried out at a Rowcroft site or other location,
including home, subject to the varying needs of the role. Will spend planned time at Rowcroft sites or
other locations as the role requires which could include patient homes and
Rowcroft and non-Rowcroft locations to meet the needs of the service).
This
will be fully discussed and agreed with the postholder to meet individual and
business needs.
Job description
Job responsibilities
Job Title: Senior Healthcare Assistant - Hospice
at Home
Band: Band
B
Location: Rowcroft
Hospice
Reporting to: Hospice
at Home Nurse in Charge
Job purpose: Our
Vision is to make every day the best day possible for patients, and those
closest to them, living with life-limiting illnesses in South Devon. As Senior Healthcare Assistant you will
deliver this by working alongside a Hospice at Home Sister providing
professional care and support to our patients and families in their own homes
Our
Values:
Honesty & Integrity Generosity of Spirit Respect Team Player
Key Roles and Responsibilities
- Attend to patients in their own
homes, providing personal care such as feeding, washing and repositioning and
giving medications.
- Sit with patients to allow
families/carers to rest, liaising with the Sister on duty to report changes in
condition, a need for medication or to ask for assistance.
- Provide emotional support to
families.
- Support Registered Nurses and
Sisters with care after death.
- Provide after death information
for families, including contacting funeral directors, certification of death
and bereavement support.
- Document care given on the
electronic database used by the hospice.
- Take reasonable care for your own safety and the
safety of others. Adhere to all Health
& Safety requirements, including Covid-19 secure processes and procedures.
- Promote a culture of continuous learning and
development and wellbeing. Identify your own learning and
development needs and ensure your mandatory and essential training is up to
date. Help to create an environment that is continually
critically questioning practice and promoting learning.
- Play
an active part in team meetings and ensure your mandatory and other relevant
training is kept up-to-date.
This list can never be exhaustive but covers most
of the work youll be doing - always with talent, initiative and a commitment
to great customer service.
Infection
Prevention
All Rowcroft Hospice employees in both clinical
and non-clinical roles are required to adhere to theInfection Prevention
and Control Policies and make every effort to maintain high standards of
infection control at all times to reduce the burden of Healthcare Associated
Infections including MRSA.
You
agree to the following responsibilities:
- To decontaminate your hands prior to and after
direct patient care or contact with the patient's surroundings;
- To take part in mandatory infection control
training provided;
- To responsibly manage your own infections (other
than common colds and illness) that may be transmittable to patients, including
to contact Occupational Health for guidance.
Place
of Work
This
role has been identified as a Field
worker (role could be carried out at a Rowcroft site or other location,
including home, subject to the varying needs of the role. Will spend planned time at Rowcroft sites or
other locations as the role requires which could include patient homes and
Rowcroft and non-Rowcroft locations to meet the needs of the service).
This
will be fully discussed and agreed with the postholder to meet individual and
business needs.
Person Specification
Experience
Essential
- Experience in a healthcare setting
Desirable
- Experience in the community or in a hospice
Qualifications
Essential
- NVQ Level 3 or equivalent in healthcare
Desirable
Knowledge and Skills
Essential
- Clean driving licence
- Excellent customer service towards all internal and external customers.
- Good communication skills.
- Good IT skills
Personal Requirements
Essential
- Access to transport.
- Able to work on your own in peoples homes, including overnight.
- Friendly, welcoming and inclusive.
- A positive can do attitude and a problem solving approach.
- A commitment to continually learn and develop.
- Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
- Proven ability to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
Desirable
- Willing and able to volunteer for at least one Rowcroft event each year.
Person Specification
Experience
Essential
- Experience in a healthcare setting
Desirable
- Experience in the community or in a hospice
Qualifications
Essential
- NVQ Level 3 or equivalent in healthcare
Desirable
Knowledge and Skills
Essential
- Clean driving licence
- Excellent customer service towards all internal and external customers.
- Good communication skills.
- Good IT skills
Personal Requirements
Essential
- Access to transport.
- Able to work on your own in peoples homes, including overnight.
- Friendly, welcoming and inclusive.
- A positive can do attitude and a problem solving approach.
- A commitment to continually learn and develop.
- Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
- Proven ability to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
Desirable
- Willing and able to volunteer for at least one Rowcroft event each year.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
