Job summary
Shipston Home Nursing is a small but dedicated
Hospice at Home charity committed to providing compassionate, high-quality
palliative and end-of-life care to people in their own homes. Our mission is to
ensure every individual receives dignity, comfort, and choice at the end of
life.
We
are seeking an experienced and inspirational Head of Nursing Services (Registered
Manager) to lead our clinical team and ensure excellence in care delivery,
compliance, and governance.
We are recognised for providing outstanding care to patients and families alike and going the 'extra mile' to ensure that their journey is the best it can be, often in very difficult circumstances.
Main duties of the job
1. Clinical Leadership & Service Management
- Provide professional leadership and operational management for all clinical staff..
- Ensure delivery of safe, high-quality, person-centred palliative and end-of-life care..
- Develop, implement, and evaluate policies and procedures for nursing and care delivery
- Ensure that services are responsive to the needs of patients, families, and the community.
2. Regulatory & Governance Responsibilities
- Fulfil the statutory duties of CQC Registered Manager.
- Lead on safeguarding, quality assurance, audits, risk management, infection control and incident investigation processes.
3. Strategic Leadership & Service Development
- Work collaboratively with the Executive Director and Board to shape and implement the charity's clinical strategy.
- Identify and lead opportunities for service development, partnership working, and innovation.
- Ensure that services are responsive to the needs of patients and families.
4. Team Management & Workforce Development
- Line manage the nursing and care teams, promoting a positive, compassionate, and inclusive culture.
- Oversee recruitment, training, induction, and professional development of all clinical staff.
5. Partnership & Community Engagement
- Build and maintain effective relationships with local healthcare providers, GPs, hospices, community nursing teams, and commissioners.
- Represent the charity in professional forums and multi-agency meetings.
About us
We are a local charity of c.25 staff comprising nursing/care, fundraising and operations caring for more than 150 patients each year. We are recognised for the outstanding, personalised care we provide and are very well supported and thought of within our community.
We are the only Hospice in Home service in Warwickshire to offer a 24 hour, 365 days per annum service with providing patients and families access to us whenever they have the need to do so.
We value input, ideas and feedback from our patients, families, staff and healthcare partners and this allows us to further develop our services. As a relatively small team with a very supportive Board of Trustees we are nimble and lack some of the bureaucracy and inflexibility of larger organisations.
Your mandate will include developing our services further as part of the NHS Integrated Neighbourhood Team strategy and this will be supported by our pending move back to the redeveloped Ellen Badger Community Hospital.
Our culture is one of openness and encouragement for staff to grow and fulfill their desired potential.
Job description
Job responsibilities
To provide strategic and operational leadership of
all nursing and clinical services, ensuring safe, effective, and person-centred
care in accordance with the Care Quality Commission (CQC) regulations
and the charitys values.
The postholder will act as the CQC Registered
Manager, holding legal responsibility for compliance with all relevant
standards, and will lead the nursing workforce to deliver high-quality,
compassionate Hospice at Home services.
Job description
Job responsibilities
To provide strategic and operational leadership of
all nursing and clinical services, ensuring safe, effective, and person-centred
care in accordance with the Care Quality Commission (CQC) regulations
and the charitys values.
The postholder will act as the CQC Registered
Manager, holding legal responsibility for compliance with all relevant
standards, and will lead the nursing workforce to deliver high-quality,
compassionate Hospice at Home services.
Person Specification
Experience
Essential
- Essential Criteria
- Qualifications:
- Registered Nurse with current NMC registration.
- Evidence of ongoing continuing professional development (CPD).
- Experience:
- Significant post-registration experience in nursing, with substantial exposure to palliative and/or community-based care.
- Proven experience in managing and leading a clinical or multidisciplinary team.
- Experience in service development, quality improvement, or redesign
- Demonstrable understanding and experience of clinical governance, quality assurance, and audit processes.
- Experience working within a CQC-regulated service and understanding of regulatory frameworks.
- Experience in working collaboratively with external partners, commissioners, and other healthcare providers.
- Knowledge and Understanding:
- In-depth knowledge of palliative and end-of-life care principles, standards, and best practice.
- Strong understanding of the Health and Social Care Act 2008 and CQC Fundamental Standards.
- Awareness of safeguarding legislation and responsibilities (adults and children).
- Understanding of risk management, incident reporting, and learning from complaints or feedback.
- Knowledge of national strategies, frameworks, and guidance relevant to end-of-life care.
- Understanding of equality, diversity, and inclusion in healthcare and team management.
- Skills and Abilities.
- Excellent leadership and motivational skills, with ability to inspire confidence and trust.
- Ability to lead a small, multi-skilled team with a compassionate, hands-on approach.
- Strong clinical assessment and decision-making skills.
- Excellent written and verbal communication skills, with ability to represent the charity professionally to external partners.
- Strong organisational, planning, and prioritisation abilities.
- Ability to manage change and embed a culture of continuous improvement.
- Proficiency in using electronic care records, Microsoft Office, and relevant clinical systems.
- Strategic thinking with the ability to align clinical priorities with organisational goals.
- Personal Attributes and Values:
- Compassionate, empathetic, and committed to person-centred care.
- Professional integrity and commitment to ethical leadership.
- Emotionally resilient and able to work effectively in emotionally challenging situations.
- Flexible, adaptable, and willing to work occasional evenings or weekends.
- Collaborative and inclusive approach to leadership and teamwork.
- Commitment to equality, diversity, inclusion, and dignity for all.
- Passion for the mission and values of hospice care and the voluntary sector.
- Other Requirements:
- Enhanced DBS clearance (Adult Workforce).
- Ability to travel across the local area as required.
- Full UK driving licence and access to a vehicle.
Desirable
- Desirable Criteria
- Qualifications:
- Relevant management or leadership qualification (e.g. Level 5/7 in Health & Social Care Management, ILM, or equivalent).
- Postgraduate qualification or specialist training in palliative care, end-of-life care, or community nursing.
- Teaching, mentoring, or clinical supervision qualification.
- Experience:
- Experience as a CQC Registered Manager or in a deputy/regulatory role.
- Experience in managing budgets and clinical resources.
- Experience of working in or alongside the charitable or voluntary sector.
- Knowledge and Understanding:
- Familiarity with charity governance and the role of trustees in service oversight.
- Skills and Abilities:
- Financial and resource management skills.
Qualifications
Essential
- Qualifications
- Registered Nurse with current NMC registration
- Evidence of ongoing continuing professional development (CPD)
Person Specification
Experience
Essential
- Essential Criteria
- Qualifications:
- Registered Nurse with current NMC registration.
- Evidence of ongoing continuing professional development (CPD).
- Experience:
- Significant post-registration experience in nursing, with substantial exposure to palliative and/or community-based care.
- Proven experience in managing and leading a clinical or multidisciplinary team.
- Experience in service development, quality improvement, or redesign
- Demonstrable understanding and experience of clinical governance, quality assurance, and audit processes.
- Experience working within a CQC-regulated service and understanding of regulatory frameworks.
- Experience in working collaboratively with external partners, commissioners, and other healthcare providers.
- Knowledge and Understanding:
- In-depth knowledge of palliative and end-of-life care principles, standards, and best practice.
- Strong understanding of the Health and Social Care Act 2008 and CQC Fundamental Standards.
- Awareness of safeguarding legislation and responsibilities (adults and children).
- Understanding of risk management, incident reporting, and learning from complaints or feedback.
- Knowledge of national strategies, frameworks, and guidance relevant to end-of-life care.
- Understanding of equality, diversity, and inclusion in healthcare and team management.
- Skills and Abilities.
- Excellent leadership and motivational skills, with ability to inspire confidence and trust.
- Ability to lead a small, multi-skilled team with a compassionate, hands-on approach.
- Strong clinical assessment and decision-making skills.
- Excellent written and verbal communication skills, with ability to represent the charity professionally to external partners.
- Strong organisational, planning, and prioritisation abilities.
- Ability to manage change and embed a culture of continuous improvement.
- Proficiency in using electronic care records, Microsoft Office, and relevant clinical systems.
- Strategic thinking with the ability to align clinical priorities with organisational goals.
- Personal Attributes and Values:
- Compassionate, empathetic, and committed to person-centred care.
- Professional integrity and commitment to ethical leadership.
- Emotionally resilient and able to work effectively in emotionally challenging situations.
- Flexible, adaptable, and willing to work occasional evenings or weekends.
- Collaborative and inclusive approach to leadership and teamwork.
- Commitment to equality, diversity, inclusion, and dignity for all.
- Passion for the mission and values of hospice care and the voluntary sector.
- Other Requirements:
- Enhanced DBS clearance (Adult Workforce).
- Ability to travel across the local area as required.
- Full UK driving licence and access to a vehicle.
Desirable
- Desirable Criteria
- Qualifications:
- Relevant management or leadership qualification (e.g. Level 5/7 in Health & Social Care Management, ILM, or equivalent).
- Postgraduate qualification or specialist training in palliative care, end-of-life care, or community nursing.
- Teaching, mentoring, or clinical supervision qualification.
- Experience:
- Experience as a CQC Registered Manager or in a deputy/regulatory role.
- Experience in managing budgets and clinical resources.
- Experience of working in or alongside the charitable or voluntary sector.
- Knowledge and Understanding:
- Familiarity with charity governance and the role of trustees in service oversight.
- Skills and Abilities:
- Financial and resource management skills.
Qualifications
Essential
- Qualifications
- Registered Nurse with current NMC registration
- Evidence of ongoing continuing professional development (CPD)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
