Education and Governance Lead Nurse

Job responsibilities

Key responsibilities

Clinical Governance and Risk

Quality Improvement and Research

Education and Training

Clinical Informatics Systems

Leadership and Management

Clinical Governance and Risk

• Develop, implement and monitor systems to manage clinical risk, including incident reporting, root-cause analysis and trend analysis
• Maintain a register of incidents, complaints and near-misses; produce regular reports to inform governance forums
• Lead the development, review and dissemination of clinical policies, procedures and guidelines in line with national and local standards
• Ensure policy governance processes meet all CQC regulatory requirements
• Lead and coordinate the organisations CQC readiness and inspection preparation, including collation of evidence, action planning, and staff briefings
• Oversee investigations into serious incidents and complaints, ensuring timely RCA and sharing of learning
• Embed risk management processes into the hospices culture, providing expert guidance to the multidisciplinary team

Quality Improvement and Research

• Champion a culture of continuous improvement through staff-led QI projects, utilising recognised methodologies
• Act as the hospices lead for research activity, promoting research-active status and facilitating ethical governance
• Liaise with internal and external stakeholders to share best practice and implement evidence-based changes
• Ensure lessons learned from incidents, audits and complaints inform training and practice updates

Clinical Informatics Systems

• Oversee the collection, analysis and reporting of quality and safety data to identify trends and trigger action
• Lead the transition to electronic governance and education systems, reducing reliance on paper-based records
• Support data-driven decision making across clinical and education teams

Education and Training

• Design, implement and evaluate a comprehensive education and competency framework for all clinical staff
• Ensure delivery of mandatory and specialist training, including induction, clinical skills sessions and advanced governance workshops
• Line manage Education and Governance Nurses and one Education and Governance Officer; set objectives, conduct appraisals and support professional development
• Develop care pathways and training programmes, working collaboratively with external partners

Leadership and Management

• Be a senior member of the Care Team, supporting the on-call rota as required

• Provide visible leadership, acting as a role model and resource on education, governance and QI matters
• Deputise for senior nursing colleagues as required
• Support change management initiatives, fostering a positive, solution-focused team culture
• Ensure integrated working across the multidisciplinary team to optimise the child/young person experience

Professional

• Adhere to Haven House policies and the NMC Code of Conduct, Performance and Ethics
• Maintain accurate, confidential records in line with Caldicott principles and Data Protection regulations
• Participate in mandatory and safeguarding training; attend relevant external meetings to keep abreast of developments

General requirements

• To behave at all times inline with the Haven House values and behaviours
• To attend staff meetings and mandatory training as required
• To attend safeguarding supervision every quarter and attend clinical supervision and management supervision as required
• To ensure privacy dignity, respect, and rights of staff and service users

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance process.

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Experience

Essential

• Proven experience in clinical governance, risk management, policy development and audit
• Experience of delivering clinical education and competency programmes
• Experience of nursing children/young people with life-limiting conditions
• Evidence of leading QI projects or research activity

Desirable

• Knowledge of quality improvement methodologies (e.g. PDSA, Lean)
• Experience with electronic governance/education systems

Qualifications

Essential

• Registered Nurse (RSCN/RN Child or RGN) with current NMC registration
• Degree or equivalent qualification in nursing or healthcare
• Teaching qualification (e.g. ENB998/C&G 730)

Personal Qualities

Essential

• Evidence of professional development
• Ability to motivate and lead a clinical team
• Evidence of skills in decision making diplomacy and negotiation and conflict resolution
• Diplomacy and advocacy skills in relation to families, other agencies and within Haven House
• Positive attitude, proactive, enthusiastic, flexible, innovative and creative thinker
• Ability to meet set targets and work to deadlines
• Recognise and value the contribution of others
• Proactive, innovative and strategic thinker
• Resilient, adaptable and solution-focused
• Commitment to safeguarding, equality and diversity
• Proactive, innovative and strategic thinker

Skills and Abilities

Essential

• Excellent leadership and team-management skills, with line-management experience
• Strong verbal and written communication skills
• Advanced IT skills (including data analysis, e-learning platforms)
• Ability to plan, deliver and evaluate education programmes
• Skilled in root-cause analysis and incident investigation
• Highly organised with strong time management and prioritisation skills

Desirable

• Facilitation skills for large-group workshops or conferences
• Experience of change-management methodologies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).