Job summary
Wellington Road
Family Practice is a community-focused healthcare provider dedicated to
delivering exceptional patient care. We are seeking a highly organised and
detail-oriented Performance Management Specialist to help drive our
practices efficiency and ensure optimal performance in line with contractual
and clinical targets. This is an exciting opportunity for someone with a
passion for data, IT systems, and healthcare performance management.
Working hours are 15 hours per week - with some elements of remote working.
Main duties of the job
As the
Performance Management Specialist, you will play a key role in
monitoring, reporting, and analysing the core performance of Wellington Road
Family Practice. You will be responsible for ensuring that we meet our
contractual obligations (including QOF, IIF, LES/DES) through effective data
collection and reporting processes.
About us
WRFP is a
progressive, forward thinking, innovative and growing Practice, based in South
Gloucestershire. Our practice is in the town of Yate, which lies equidistant
(12 miles) between the vibrant, cultural, and historic cities of Bristol and
Bath. We are an extremely friendly and patient centred practice that is
experiencing huge growth in our patient list size. We offer same day access,
which is very much liked by our patients and as a result our patient
satisfaction with appointment availability is high. We have developed a
fantastic reputation within the local community and strive to provide excellent
care.
Why Join Us?
At Wellington
Road Family Practice, we are dedicated to fostering a positive, collaborative
work environment. You will have the chance to make a tangible impact on patient
care and practice performance, while growing your skills in performance
management. If you are someone who thrives in a fast-paced healthcare
setting and enjoys a mix of technical and analytical work, wed love to hear
from you!
For further
information, please contact Jenny Roberts, Practice Manager on jenny.roberts12@nhs.net or call on 01454 323366.
Job description
Job responsibilities
Key
Responsibilities:
Performance
Management:
-
Develop
and maintain a performance framework alongside the Practice Manager to monitor
all contractual obligations including QOF and IIF.
-
Ensure
all processes are in place for meeting LES/DES/Public Health services
requirements and QOF indicators.
-
Manage
and follow up on patient invitations for long-term condition reviews, ensuring
accurate coding.
-
Lead
the preparation, administration, and claims for seasonal vaccine campaigns
(e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
-
Conduct
ad hoc data searches and performance analyses.
-
Monitor
QOF achievement and assist in meeting targets by ensuring patient reviews are
scheduled and coded appropriately.
-
Input
monthly CQRS returns for ICB/Public Health services.
-
Regularly
update performance data at practice meetings, identifying areas for
improvement.
-
Collaborate
with the Finance Manager to ensure claims and payments align.
-
Oversee
PPA claims alongside the administration team and clinicians.
Job description
Job responsibilities
Key
Responsibilities:
Performance
Management:
-
Develop
and maintain a performance framework alongside the Practice Manager to monitor
all contractual obligations including QOF and IIF.
-
Ensure
all processes are in place for meeting LES/DES/Public Health services
requirements and QOF indicators.
-
Manage
and follow up on patient invitations for long-term condition reviews, ensuring
accurate coding.
-
Lead
the preparation, administration, and claims for seasonal vaccine campaigns
(e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
-
Conduct
ad hoc data searches and performance analyses.
-
Monitor
QOF achievement and assist in meeting targets by ensuring patient reviews are
scheduled and coded appropriately.
-
Input
monthly CQRS returns for ICB/Public Health services.
-
Regularly
update performance data at practice meetings, identifying areas for
improvement.
-
Collaborate
with the Finance Manager to ensure claims and payments align.
-
Oversee
PPA claims alongside the administration team and clinicians.
Person Specification
Experience
Essential
- Experience of working in Primary Care.
- Strong knowledge of EMIS and Clinical Coding.
- Solid understanding of GP contractual requirements, including QOF and LES/DES.
- Proficiency in data analysis and reporting.
- Keen attention to detail.
Desirable
- Basic IT skills with the ability to support software and hardware issues.
- Ability to work autonomously, prioritise workloads, and meet tight deadlines.
- Excellent communication skills to collaborate with clinical and administrative teams.
Person Specification
Experience
Essential
- Experience of working in Primary Care.
- Strong knowledge of EMIS and Clinical Coding.
- Solid understanding of GP contractual requirements, including QOF and LES/DES.
- Proficiency in data analysis and reporting.
- Keen attention to detail.
Desirable
- Basic IT skills with the ability to support software and hardware issues.
- Ability to work autonomously, prioritise workloads, and meet tight deadlines.
- Excellent communication skills to collaborate with clinical and administrative teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
