Pharmacy Technician

Job description

Job responsibilities

Core Responsibilities

Responsibilities and duties may include (and may not be limited to):

Provide clear, evidencebased advice to GPs, practice staff and patients on prescribing changes to enhance safety, quality and costeffectiveness.

Support the achievement of the Local Prescribing Service Level Agreement (SLA), prescribingrelated Quality and Outcomes Framework (QOF) targets, and any other locally agreed prescribing schemes.

Prepare evidencebased resources and information to support rational, costeffective prescribing across the PCN.

Contribute to the review, development and implementation of repeat prescribing protocols and Standard Operating Procedures to improve efficiency and effectiveness.

Take a proactive approach to the safe handling of prescriptions, including identifying risks and recommending improvements.

Advise on the safe sourcing, storage and management of medicines as required.

Participate in medication audits as requested by the practice, Staffordshire & Stoke-on-Trent ICB or PCN pharmacists.

Liaise with the Staffordshire and StokeonTrent ICB Medicines Management Team regarding local prescribing policies, guidance and incentive schemes.

Support the introduction and optimisation of new prescribingrelated processes within the practice.

Support the PCN Clinical Pharmacist in delivering medication reviews, developing patient information materials and promoting medicines awareness.

Respond professionally to prescription queries from patients and staff, escalating to the appropriate clinician in line with practice protocols.

Assist clinical staff with medicines reconciliation in accordance with practice procedures, ensuring accurate and timely updates to patient records.

Receive messages and relay information accurately and appropriately.

Carry out data entry, data allocation, collation and processing in line with practice procedures.

Initiate contact with, and respond to, patients, colleagues and external healthcare professionals.

Contribute to maintaining a positive, patientfocused culture across the PCN.

Support a positive, collaborative and supportive working environment within the PCN.

Confidentiality:

During the course of providing care, patients entrust us with sensitive information about their health and personal circumstances. This information is given in confidence, and all staff are expected to respect patient privacy and handle such information appropriately.

In carrying out the duties of this role, the post holder will have access to confidential information relating to patients, carers, practice staff and other healthcare professionals.

The post holder may also access confidential information relating to the business operations of the organisation. All such information, regardless of source, must be treated as strictly confidential.

Confidential information relating to patients, carers, colleagues, other healthcare workers or the practice may only be shared with authorised individuals and strictly in accordance with organisational policies on confidentiality and the protection of personal and sensitive data.

Quality:

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Work to PCN/Practice protocols and standard operating procedures

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Health & Safety:

The post holder will contribute to promoting and maintaining a safe working environment in line with the organisations Health & Safety Policy. This includes:

Using personal security systems in accordance with organisational guidelines.

Identifying risks associated with work activities and carrying them out in a way that effectively manages those risks.

Making full use of training opportunities to maintain uptodate knowledge and skills.

Applying appropriate infection prevention and control procedures, and ensuring work areas are kept clean, safe and free from hazards.

Reporting any identified risks or concerns promptly through the appropriate channels.

Equality and Diversity

The post holder must adhere to all organisational policies and procedures that promote equality of employment. All colleagues, patients and visitors must be treated with fairness, dignity and respect, regardless of gender, ethnicity, age, disability, sexual orientation, religion or any other protected characteristic.

To contribute flexibly to the wider PCN team functions, undertaking other relevant duties aligned with the role and personal ability.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

The post holder will be required to travel independently between practice sites and may be required to attend meetings hosted by external organisations.

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Person Specification

Skills

Essential

• Strong attention to detail
• Good knowledge of evidencebased healthcare & regulation
• Understanding of primary care prescribing, rational prescribing principles and medicines optimisation strategies
• Ability to plan, manage, monitor and review medicines optimisation activities, particularly for longterm conditions
• Proficient IT skills, including Microsoft Office, and ability to adapt to new clinical systems
• Ability to analyse and interpret complex clinical and technical information
• Strong problemsolving skills, with the ability to recognise priorities and escalate appropriately
• Ability to work under pressure, manage competing deadlines and produce timely, accurate reports
• Ability to motivate, influence and gain acceptance for recommendations, even where barriers exist
• Ability to work independently and collaboratively within a multidisciplinary team

Experience

Essential

• Good understanding of primary care and the wider NHS functions
• Experience of working in general practice (D)

Qualifications

Essential

• Completion of a GPhC approved Pharmacy Technician qualification (E)
• Registration with the General Pharmaceutical Council (GPhC) (E)
• Completion of CPPE Pathway (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP First Ltd

Address

The Crown Surgery

23 High Street

Eccleshall

Stafford

ST21 6BW

Employer's website

https://www.gpfirst.net/ (Opens in a new tab)