Cancer Care Co-ordinator - Seisdon PCN

Job description

Job responsibilities

The post holder will be a pivotal part of the MDT team, by:

Planning and co-ordinating the MDT meetings, clinical and social care as agreed with the supervising practitioner in line with clinical governance and within agreed professional standards and guidelines.

Working pro-actively as a member of the multi-disciplinary team in support of the member practice teams.

To work with the wider MDT to identify appropriate high risk patients to ensure that patients are reviewed and anticipatory care plans are developed in an agreed timeframe.

Where appropriate to be a point of contact for patient, carers and family members ensuring good communication between GP services and patients, relatives or carers.

To be a point of contact for care homes staff and proactively developing strong communication links with assigned care homes.

To provide co-ordination for new objectives and projects as defined by NHS England as required

Administrative Responsibilities

To work as a key member of the MDT to help support the development of effective MDT meetings, preparing agendas, minutes and communicating attendee information.

To ensure that action points identified within the MDT are recorded and followed up

Under guidance from the practice managers, take initiative in the organisation and administration of MDT working to minimise the demands upon the multidisciplinary team.

To cross reference the patients identified by the MDT team, supporting the development of personalised care and support plans, as well as ensuring reviews are carried out within agreed timeframes.

Ensure that patients Anticipatory Care Plans, relevant results and associated correspondence are available to the MDT, liaising with all agencies as appropriate, accessing IT systems to ensure relevant information is available.

Inputting into the patient electronic records in line with professional and organisational requirements where necessary.

To be a point of contact for the ARRS workforce updating training, leave and absences while working closely with the PCN Clinical Director and Manager.

Expectation to undertake and participate in training as required.

Health and Safety and Risk Management

To comply with the Health and Safety at Work Act 1974 and PCN Health and Safety policies in particular following agreed safe working procedures.

To comply with the Data Protection Act (2018) and the Access to Health Records Act (1990) and data sharing agreements.

Equality and Diversity

To carry out responsibilities in line with Equal Opportunities policies and procedures

Confidentiality

To maintain confidentiality of information relating to patients, staff and other users of the service in accordance with the Data Protection Act and Caldicott Guardian guidance.

Communication and Working Arrangements

The post-holder will establish and maintain effective communication pathways with the following:

Clinicians and managers in the PCN practices

Nurses and managers in the aligned care homes

Relatives of patients where applicable

Clinicians and administrators in the Community Teams

The PCN Additional Roles team.

Special Working Conditions

To undertake duties at the PCN member practices as required.

Undertake tasks consistent with the level and scope of the post and ensuring work is delivered in a timely and effective manner.

Indirect exposure to emotional circumstances (details at MDT meetings and processing details of terminally ill patients)

During the covid pandemic MDT meetings have been conducted virtually. Some meetings may revert back to meeting at practices sites in the future.

Rehabilitation of Offenders Act 1994

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Practice. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN and National Directives. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the practices and MDT meetings.

Person Specification

Personal Qualities

Essential

• Ability to listen, empathise with people and provide person-centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from all communities
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
• Ability to identify risk and assess/manage risk when working with individuals
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when the person needs are beyond the scope of the Care Coordinator role e.g. when there is a mental health need requiring a qualified practitioner
• Able to advise and assist with personal health budgets, personalised care and support plans
• Able to finish work tasks
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Commitment to collaborative working with all local agencies (including VCSE organisations and community groups)
• Able to work with others to reduce hierarchies and find creative solutions to community issues
• Demonstrates personal accountability, emotional resilience and works well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• High level of written and oral communication skills
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Understanding of the needs of patients with LD and/or mental health issues and ability to support these groups
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety

Desirable

• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential

Qualifications

Essential

• CGSE passes in English and Maths

Desirable

• NVQ Level 3 or equivalent level of knowledge in office procedures

Other

Essential

• Friendly and approachable.
• Good presentation of self, enthusiastic, flexible, innovative.
• Flexible attitude to working arrangements. Must be able to work within changing environments
• Adaptable, friendly, polite, courteous and caring.
• Motivated and committed on an individual basis and when working within a team.
• Receptive to feedback and the willingness to learn and develop.
• Ability to travel between sites

Skills & Knowledge

Essential

• Ability to work as part of a team.
• Ability to prioritise and manage own workload.
• Ability to use initiative and take action accordingly.
• Experience of planning and organising complex meetings/agendas
• Evidence of ability to support collation and analysis of data
• Excellent verbal and written skills
• Demonstrable ability to show kindness and compassion
• Excellent interpersonal skills
• Proven track record of effective use of networking and influencing skills
• Evidence of working with IT systems
• Ability understand, develop and receive complex information
• Able to understand medical terminology.

Desirable

• Experience in use of a medical software package such as EMIS.
• Experience of using databases and excel
• Ability to use Microsoft Office packages, including Microsoft teams
• Knowledge of working in a MDT healthcare system.

Experience

Essential

• Experience of working under own direction
• Evidence of experience in a range of administrative systems and software programme

Desirable

• Experience of supporting service improvement
• Previous experience in NHS/Primary Care role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP First Ltd

Address

The Dale Medical Centre

Planks Lane

Wombourne

Wolverhampton

WV5 8DX

Employer's website

https://www.gpfirst.net/ (Opens in a new tab)