Job summary
This exciting opportunity
within Seisdon Primary Care Network (PCN) is to support the
Primary Care Network Clinical Pharmacist and Practice Teams to ensure the
delivery of safe, effective and efficient systems for repeat prescribing,
medicines optimisation, reducing medicines waste and maximising patient-centred
outcomes. We would love you to join our already established pharmacy team.
Salary is £29,180 per year and in addition the
role will benefit from eligibility for the NHS pension.
Main duties of the job
· To assist
and support the PCN Clinical Pharmacists to provide Structured Medication
Reviews and medicine awareness.
· To support
the achievement of the practice’s prescribing Quality and Outcomes Framework,
the PCN’s Impact and Investment Fund targets and the locally agreed scheme
Medicine Optimisation Scheme.
· To
contribute to the review and development of repeat prescribing protocols
/Standard Operating Procedures to improve the efficiency and effectiveness of
repeat prescribing systems
· To provide
advice to GPs, staff and patients in changes to prescribing to support the
improvement of prescribing safety, quality and cost effectiveness
· To
participate in medication audits
· To assist
the Clinical Pharmacist team to input data for the local Medicine Optimisation
Scheme.
· To assist
in the appropriate monitoring and management of prescribing the budgets and
incentive schemes and to liaise with the Medicines Management team at Staffordshire
ICB (previous CCG)
· To prepare
evidence based resources and information to support the implementation of
rational cost-effective prescribing
· To take a
proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement
About us
Seisdon PCN has 8 member Practices - Dale Medical, Claverley, Bilbrook Medical, Featherstone Family Health Centre, Gravel Hill, Lakeside Medical, Russell House and Tamar Medical.
Job description
Job responsibilities
To
support, train and oversee the administrative staff involved in the preparation
of repeat prescriptions and to participate in the daily preparation of repeat
prescriptions to ensure high quality, safe and timely repeat prescribing
To support
the Clinical staff with medicines reconciliation in accordance with practice
protocols and to update patients medical records / prescribing accordingly
To support
the achievement of the practices prescribing Quality and Outcomes Framework
targets and any other locally agreed schemes in which the Practice participates
To
contribute to the review and development of repeat prescribing protocols
/Standard Operating Procedures to improve the efficiency and effectiveness of
repeat prescribing systems
To provide
advice to GPs, staff and patients in changes to prescribing to support the
improvement of prescribing safety, quality and cost effectiveness
To
participate in medication audits
To assist
in the appropriate monitoring and management of prescribing the budgets and
incentive schemes and to liaise with the medicines management team at Stafford
and Surrounds Clinical Commissioning Group
To prepare
evidence based resources and information to support the implementation of
rational cost-effective prescribing
To support
the PCN Clinical Pharmacist to provide medication reviews, patient information
leaflets, medicine awareness
To take a
proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement
To respond
to medication queries from patients and staff in a professional manner
referring to the most appropriate clinician in accordance with practice protocols
To advise
on the sourcing and safe management of medicines as appropriate
To assist
in the control of medicines stocks within the practice and to advise on the
safe and secure handling of controlled drugs and other medicines, ensuring
compliance with medicines legislation
To help
plan, develop and support the introduction of new working processes within the
practice to optimise the quality of prescribing
Responsibility for Administration:
Other duties and responsibilities to be
undertaken may include any or all of the items in the following list:
Taking
messages and passing on information as appropriate
Computer
data entry/data allocation and collation, processing and recording information
in accordance with practice procedures
Initiating
contact with and responding to requests from patients, other team members and
associated healthcare professionals and providers
Helping to
maintain a positive, patient focussed culture
Helping to
maintain a positive, supportive culture across the whole of the practice team
Any other
duties commensurate with this position
Duties will vary from time to time under the
direction of the Partners / Business Partner and clinical pharmacist dependent
on current and evolving practice workload and staffing levels.
Staff Management:
Patient Services:
To provide medication review services to
patients via clinics in the practice, domiciliary visits and in residential and
nursing homes, and to deliver pharmaceutical care plans that maximise
cost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or other
appropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets and
posters and run medicine awareness projects throughout the year.
Assist Partners with the monitoring and
management of their prescribing budgets as appropriate.
To prepare evidence based resources and
information to support the clinicians and all other relevant health
professionals in the implementation of rational cost-effective prescribing.
To assist in planning, development and support
the introduction of new working processes within the practice to optimise the
quality of prescribing.
Communication:
The post-holder should recognize the
importance of effective communication within the team and will strive to:
Communicate effectively with other team
members
Communicate effectively with patients and
carers
Recognize peoples needs for alternative
methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
practice as a business organisation. All such information from any source is to
be regarded as strictly confidential
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons in accordance with the practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data
Health & Safety:
The post-holder will implement and assist the
practice on a full range of promotion and management their own and others
health and safety and infection control as defined in the practice Health &
Safety policy, the practice Health & Safety manual, and the practice
Infection Control policy and published procedures. This will include (but will
not be limited to):
Using personal security systems within the
workplace according to practice guidelines
Awareness of national standards of infection
control and cleanliness and regulatory / contractual / professional
requirements, and good practice guidelines
Correct use of Personal Protective Equipment
(PPE)
Use and monitoring of the correct use of
Standard operating Procedures for cleaning and infection control
Responsible for correct hand hygiene of
self
Making effective use of training to update
knowledge own skills and knowledge, and support the lead clinician to initiate
and manage the training of others across the full range of infection control
and patient processes
Safe management of sharps procedures including
training, use, storage and disposal
Using appropriate infection control
procedures, maintaining own work areas in a tidy, clean and sterile, and safe
way, free from hazards. Initiation of remedial / corrective action where needed
or escalation to responsible management
Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately when
recognised
Keeping own work areas and general / patient
areas generally clean, sterile, identifying issues and hazards / risks in
relation to other work areas within the business, and assuming responsibility
in the maintenance of general standards of cleanliness across the business in
consultation (where appropriate) with other sector managers
Undertaking periodic infection control
training (minimum annually)
Correct cleaning of equipment used for near
patient testing such as blood glucose monitoring equipment and smokelysers,
using manufacturers instructions as appropriate
Equality and Diversity:
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance
of peoples rights, interpreting them in a way that is consistent with practice
procedures and policies, and current legislation
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and
of the individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional Development:
The post-holder will participate in any
training programme implemented by the practice as part of this employment, such
training to include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Completion of CPPE Primary Care Pharmacy
Education Pathway if not already completed
Quality:
The post-holder will strive to maintain
quality within the practice, and will:
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Work effectively with individuals in other
agencies to meet patients needs
Effectively manage own time, workload and
resources
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and
guidance
Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate
in audit where appropriate.
Job description
Job responsibilities
To
support, train and oversee the administrative staff involved in the preparation
of repeat prescriptions and to participate in the daily preparation of repeat
prescriptions to ensure high quality, safe and timely repeat prescribing
To support
the Clinical staff with medicines reconciliation in accordance with practice
protocols and to update patients medical records / prescribing accordingly
To support
the achievement of the practices prescribing Quality and Outcomes Framework
targets and any other locally agreed schemes in which the Practice participates
To
contribute to the review and development of repeat prescribing protocols
/Standard Operating Procedures to improve the efficiency and effectiveness of
repeat prescribing systems
To provide
advice to GPs, staff and patients in changes to prescribing to support the
improvement of prescribing safety, quality and cost effectiveness
To
participate in medication audits
To assist
in the appropriate monitoring and management of prescribing the budgets and
incentive schemes and to liaise with the medicines management team at Stafford
and Surrounds Clinical Commissioning Group
To prepare
evidence based resources and information to support the implementation of
rational cost-effective prescribing
To support
the PCN Clinical Pharmacist to provide medication reviews, patient information
leaflets, medicine awareness
To take a
proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement
To respond
to medication queries from patients and staff in a professional manner
referring to the most appropriate clinician in accordance with practice protocols
To advise
on the sourcing and safe management of medicines as appropriate
To assist
in the control of medicines stocks within the practice and to advise on the
safe and secure handling of controlled drugs and other medicines, ensuring
compliance with medicines legislation
To help
plan, develop and support the introduction of new working processes within the
practice to optimise the quality of prescribing
Responsibility for Administration:
Other duties and responsibilities to be
undertaken may include any or all of the items in the following list:
Taking
messages and passing on information as appropriate
Computer
data entry/data allocation and collation, processing and recording information
in accordance with practice procedures
Initiating
contact with and responding to requests from patients, other team members and
associated healthcare professionals and providers
Helping to
maintain a positive, patient focussed culture
Helping to
maintain a positive, supportive culture across the whole of the practice team
Any other
duties commensurate with this position
Duties will vary from time to time under the
direction of the Partners / Business Partner and clinical pharmacist dependent
on current and evolving practice workload and staffing levels.
Staff Management:
Patient Services:
To provide medication review services to
patients via clinics in the practice, domiciliary visits and in residential and
nursing homes, and to deliver pharmaceutical care plans that maximise
cost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or other
appropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets and
posters and run medicine awareness projects throughout the year.
Assist Partners with the monitoring and
management of their prescribing budgets as appropriate.
To prepare evidence based resources and
information to support the clinicians and all other relevant health
professionals in the implementation of rational cost-effective prescribing.
To assist in planning, development and support
the introduction of new working processes within the practice to optimise the
quality of prescribing.
Communication:
The post-holder should recognize the
importance of effective communication within the team and will strive to:
Communicate effectively with other team
members
Communicate effectively with patients and
carers
Recognize peoples needs for alternative
methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
practice as a business organisation. All such information from any source is to
be regarded as strictly confidential
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons in accordance with the practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data
Health & Safety:
The post-holder will implement and assist the
practice on a full range of promotion and management their own and others
health and safety and infection control as defined in the practice Health &
Safety policy, the practice Health & Safety manual, and the practice
Infection Control policy and published procedures. This will include (but will
not be limited to):
Using personal security systems within the
workplace according to practice guidelines
Awareness of national standards of infection
control and cleanliness and regulatory / contractual / professional
requirements, and good practice guidelines
Correct use of Personal Protective Equipment
(PPE)
Use and monitoring of the correct use of
Standard operating Procedures for cleaning and infection control
Responsible for correct hand hygiene of
self
Making effective use of training to update
knowledge own skills and knowledge, and support the lead clinician to initiate
and manage the training of others across the full range of infection control
and patient processes
Safe management of sharps procedures including
training, use, storage and disposal
Using appropriate infection control
procedures, maintaining own work areas in a tidy, clean and sterile, and safe
way, free from hazards. Initiation of remedial / corrective action where needed
or escalation to responsible management
Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately when
recognised
Keeping own work areas and general / patient
areas generally clean, sterile, identifying issues and hazards / risks in
relation to other work areas within the business, and assuming responsibility
in the maintenance of general standards of cleanliness across the business in
consultation (where appropriate) with other sector managers
Undertaking periodic infection control
training (minimum annually)
Correct cleaning of equipment used for near
patient testing such as blood glucose monitoring equipment and smokelysers,
using manufacturers instructions as appropriate
Equality and Diversity:
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance
of peoples rights, interpreting them in a way that is consistent with practice
procedures and policies, and current legislation
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and
of the individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional Development:
The post-holder will participate in any
training programme implemented by the practice as part of this employment, such
training to include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Completion of CPPE Primary Care Pharmacy
Education Pathway if not already completed
Quality:
The post-holder will strive to maintain
quality within the practice, and will:
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Work effectively with individuals in other
agencies to meet patients needs
Effectively manage own time, workload and
resources
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and
guidance
Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate
in audit where appropriate.
Person Specification
Qualifications
Essential
- Completion of a GPhC approved Pharmacy technician qualification as outlined at: https://www.pharmacyregulation.org/education/approved-providers-education-and-training/approved-courses-pharmacy-technician
- Registration with General Pharmaceutical Council of GB
- Maintains clinical and professional competence and CPD
Desirable
- Completion of CPPE Primary Care Pharmacy Education Pathway
Experience
Essential
- Good understanding of general practice and the wider NHS
Desirable
- Experience of working in a GP Practice or hospital
- Experience to undertake domiciliary home visits as appropriate to undertake medical reviews
Knowledge
Essential
- Knowledge of the clinical use of drugs
- Understanding of medicine management issues
Skills
Essential
- Excellent written and verbal communication skills and attention to detail
- Good presentation & organisational skills
- Effective time management and the ability to prioritise
- Ability to work on own or as part of a team and liaise with other professionals
- Ability to plan and manage own workload to meet required deadlines
- Good computer skills, including Microsoft Word, Excel, Email
Desirable
- Familiar with EMIS Web and Docman GP computer systems
Personal Attributes
Essential
- Willingness to undertake additional training as appropriate, Including CPPE Primary Care Pharmacy Education Pathway if not already completed
- Neat and professional appearance
- Flexibility in working arrangements
- Adaptable to changes in working environment and practices
- Ability to remain composed and professionally effective in all circumstances
Desirable
- Own transport for attending home visits when required
Health & Fitness
Essential
- The job holder must be assessed by Occupation health as having a level of fitness to carry out duties/tasks after reasonable adjustments under the terms of the Disability Act 1995 have been made.
Rehabilitation of Offenders Act 1974
Essential
- A DBS check will be requested for this post in the event of a successful application.
Person Specification
Qualifications
Essential
- Completion of a GPhC approved Pharmacy technician qualification as outlined at: https://www.pharmacyregulation.org/education/approved-providers-education-and-training/approved-courses-pharmacy-technician
- Registration with General Pharmaceutical Council of GB
- Maintains clinical and professional competence and CPD
Desirable
- Completion of CPPE Primary Care Pharmacy Education Pathway
Experience
Essential
- Good understanding of general practice and the wider NHS
Desirable
- Experience of working in a GP Practice or hospital
- Experience to undertake domiciliary home visits as appropriate to undertake medical reviews
Knowledge
Essential
- Knowledge of the clinical use of drugs
- Understanding of medicine management issues
Skills
Essential
- Excellent written and verbal communication skills and attention to detail
- Good presentation & organisational skills
- Effective time management and the ability to prioritise
- Ability to work on own or as part of a team and liaise with other professionals
- Ability to plan and manage own workload to meet required deadlines
- Good computer skills, including Microsoft Word, Excel, Email
Desirable
- Familiar with EMIS Web and Docman GP computer systems
Personal Attributes
Essential
- Willingness to undertake additional training as appropriate, Including CPPE Primary Care Pharmacy Education Pathway if not already completed
- Neat and professional appearance
- Flexibility in working arrangements
- Adaptable to changes in working environment and practices
- Ability to remain composed and professionally effective in all circumstances
Desirable
- Own transport for attending home visits when required
Health & Fitness
Essential
- The job holder must be assessed by Occupation health as having a level of fitness to carry out duties/tasks after reasonable adjustments under the terms of the Disability Act 1995 have been made.
Rehabilitation of Offenders Act 1974
Essential
- A DBS check will be requested for this post in the event of a successful application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
