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St Clare Hospice

Part time Van Driver

The closing date is 22 April 2026

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Job summary

Hours: 22.5 hours per week, worked on Monday, Thursday and Friday St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders. St Clare Hospice is seeking a Van Driver to support the day-to-day collection and distribution of donated and new goods across our retail network in West Essex and the East Hertfordshire borders. The role involves completing deliveries and collections to a daily schedule, assisting with the safe handling of furniture and other goods, and working closely with shop teams and volunteers. You will provide excellent customer service to donors and customers, ensure vehicles are operated safely and securely, and comply with all health and safety and vehicle policies. This is a varied, hands-on role ideal for someone reliable, customer-focused, and committed to supporting the charitable work of St Clare Hospice.

Main duties of the job

To assist with the St Clare Hospice Trading Company distribution service by acting as a driver of the company van completing deliveries and collections To raise the profile of St Clare Hospice in the local community through excellent customer relations

About us

St Clare Hospice is a charity providing specialist palliative care to improve the lives of people affected by a life-limiting illness in West Essex and the borders of eastern Hertfordshire. Our care helps patients, their families, and carers, to make the most of every moment together, no matter how long they have left to live. We support them at home and in the Hospice. With limited NHS funding, we need to raise more than 70% of our annual costs to provide our vital services; in 2025/2026 the running costs of our charity are expected to be £8.3 million. We therefore rely on our local community to help us raise money each year so we can continue being there for local families facing one of the most difficult journeys in life.

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£15,911 a year inclusive of High Cost Area Allowance

Contract

Permanent

Working pattern

Part-time

Reference number

NTX1191084

Job locations

St Clare Hospice

Hastingwood Wood

Hastingwood

Essex

CM17 9JX


Job description

Job responsibilities

To drive the van during the day-to-day operation of collection and distribution of donated and new goods, to a daily job list supplied by Senior Store Manager Harlow and or the shop team. This will involve manual handling of furniture with assistance, as well as other goods to and from the St Clare van To comply with the St Clare Hospice employer vehicles policy at all times which includes insurance provisions, and reporting of accidents, fines, etc To help plan the daily list of deliveries and collections to achieve the most efficient schedule To deal with customer enquiries, complaints, keeping the Harlow Manager informed of any such matters To liaise with Shop Managers regarding furniture requirements so that available space is utilised as much as possible To keep the Senior Store Manager Harlow informed of any problems affecting completion of scheduled jobs and inform affected customers To act as courier of post, documents and sometimes cash, between the shops and the hospice To assist Shop Managers with the general handling of furniture in all the company shops To check that all furniture collected meets legal requirements and is suitable for resale To work as part of the distribution team in loading and unloading at shop, Head office and the Distribution Centre To take responsibility for the security of the van and contents To ensure that all items of furniture, ceramics, glassware, new goods, etc on the van are suitably secured and protected to avoid any damage in transit To complete daily, weekly and monthly vehicle safety checks and report any faults without delay To report any malfunction or damage to the company vehicle immediately to the Senior Store Manager Harlow To be aware of gross vehicle weight and ensure that the safe limit is not exceeded To supervise volunteers and assist in their in-house training to ensure safe working practices To ensure St Clare Hospice remains top of mind for charitable donations of suitable goods for sale by provision of an excellent service at all levels To ensure that Health & Safety procedures are adhered to at all times on Company vehicles and all sites operated by St Clare Hospice and its Trading Company To drive in a safe and considerate way at all times, keeping to the statutory speed limits To be responsible for the internal & external cleanliness of Company vehicles At the direction of the Harlow Shop Manager to regularly remove from the shop premises, clothing, shoes and other unwanted items (including furniture) considered unsuitable for resale either for recycling or authorised disposal

Job description

Job responsibilities

To drive the van during the day-to-day operation of collection and distribution of donated and new goods, to a daily job list supplied by Senior Store Manager Harlow and or the shop team. This will involve manual handling of furniture with assistance, as well as other goods to and from the St Clare van To comply with the St Clare Hospice employer vehicles policy at all times which includes insurance provisions, and reporting of accidents, fines, etc To help plan the daily list of deliveries and collections to achieve the most efficient schedule To deal with customer enquiries, complaints, keeping the Harlow Manager informed of any such matters To liaise with Shop Managers regarding furniture requirements so that available space is utilised as much as possible To keep the Senior Store Manager Harlow informed of any problems affecting completion of scheduled jobs and inform affected customers To act as courier of post, documents and sometimes cash, between the shops and the hospice To assist Shop Managers with the general handling of furniture in all the company shops To check that all furniture collected meets legal requirements and is suitable for resale To work as part of the distribution team in loading and unloading at shop, Head office and the Distribution Centre To take responsibility for the security of the van and contents To ensure that all items of furniture, ceramics, glassware, new goods, etc on the van are suitably secured and protected to avoid any damage in transit To complete daily, weekly and monthly vehicle safety checks and report any faults without delay To report any malfunction or damage to the company vehicle immediately to the Senior Store Manager Harlow To be aware of gross vehicle weight and ensure that the safe limit is not exceeded To supervise volunteers and assist in their in-house training to ensure safe working practices To ensure St Clare Hospice remains top of mind for charitable donations of suitable goods for sale by provision of an excellent service at all levels To ensure that Health & Safety procedures are adhered to at all times on Company vehicles and all sites operated by St Clare Hospice and its Trading Company To drive in a safe and considerate way at all times, keeping to the statutory speed limits To be responsible for the internal & external cleanliness of Company vehicles At the direction of the Harlow Shop Manager to regularly remove from the shop premises, clothing, shoes and other unwanted items (including furniture) considered unsuitable for resale either for recycling or authorised disposal

Person Specification

Qualifications

Essential

  • One year in customer facing environment
  • Current full clean driving licence
  • Experience of driving panel vans or minibuses
  • Minimum age 25 years (insurance requirement)

Desirable

  • Good level of Education
  • Working with volunteers
Person Specification

Qualifications

Essential

  • One year in customer facing environment
  • Current full clean driving licence
  • Experience of driving panel vans or minibuses
  • Minimum age 25 years (insurance requirement)

Desirable

  • Good level of Education
  • Working with volunteers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Clare Hospice

Address

St Clare Hospice

Hastingwood Wood

Hastingwood

Essex

CM17 9JX


Employer's website

https://stclarehospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Clare Hospice

Address

St Clare Hospice

Hastingwood Wood

Hastingwood

Essex

CM17 9JX


Employer's website

https://stclarehospice.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Trading

Rose Sheppard

rose.sheppard@stclarehospice.org.uk

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£15,911 a year inclusive of High Cost Area Allowance

Contract

Permanent

Working pattern

Part-time

Reference number

NTX1191084

Job locations

St Clare Hospice

Hastingwood Wood

Hastingwood

Essex

CM17 9JX


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