House Clearance Operative & Driver

St Clare Hospice

This job is now closed

Job summary

We are looking for drivers and movers to join St Clare Hospice as we establish a house clearance service to the public. We will have flexible shifts and varied hours available, increasing as the service is established.

The role will:

Assist with the St Clare Hospice Trading Company house clearance service by driving the van, moving and handling furniture and homewares, removal of waste, and sorting goods within our warehouse.
Raise the profile of St Clare Hospice in the local community through excellent customer relations, upholding our values and being polite and courteous at all times.

Main duties of the job

To assist with the St Clare Hospice Trading Company house clearance service by driving the van, moving and handling furniture and homewares, removal of waste, and sorting goods within our warehouse.

To raise the profile of St Clare Hospice in the local community through excellent customer relations, upholding our values and being polite and courteous at all times.

About us

At St Clare Hospice our vision is that every adult with a life limiting condition in our local communities should have access to palliative care services wherever and whenever they need them, so that they can make the most of every moment, no matter how long they have left to live. Our many different services provide patients, their families and carers, with physical, emotional, social, psychological and spiritual support, at home, or here at the Hospice.

St Clare is an independent charity with most of the costs of our services met through donations and voluntary funding. It costs over £6m a year to run all our hospice services and we receive limited NHS funding, so the income generation directorate is responsible for fundraising most of this. Individuals, schools, community groups, businesses, events, grant-making trusts and foundations and our nine shops and our E-commerce business help us to raise the money to keep going.

This role is part of our new House Clearance operation, raising funds to support the hospice. It is customer facing and requires strong people skills, as well as being a manual role requiring an appropriate level of fitness. The role is managed by the House Clearance team, and works closely with the retail team.

Date posted

13 November 2023

Pay scheme

Other

Salary

£22,423.80 to £24,146.85 a year Includes 5% High Cost Area Allowance

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0175-23-0031

Job locations

Hastingwood Road

Hastingwood

Harlow

Essex

CM17 9JX

Job description

Job responsibilities

To drive the van to and from customer properties, waste disposal sites, St Clare Hospice premises and other locations as necessary as part of the House Clearance service.

Manual handling of furniture, homewares, goods and waste between the van and properties.

To drive the van during the day-to-day operation of collection and distribution of donated and new goods, to a daily job list. This will involve manual handling of furniture with assistance, as well as other goods to and from the St Clare van.

To comply with the St Clare Hospice employer vehicles policy at all times which includes insurance provisions, and reporting of accidents, fines, etc.

To deal with customer enquiries & complaints during house clearances or furniture collections, keeping the House Clearance coordinator informed of any such matters.

To keep the House Clearance coordinator informed of any problems affecting completion of scheduled jobs, and inform affected customers.

To assist Shop Managers with the general handling, display and pricing of furniture in all the company shops. .

To check that all furniture collected meets legal requirements, and is suitable for resale.

To take responsibility for the security of the van and contents.

To ensure that all items of furniture, ceramics, glassware, etc on the van are suitably secured and protected to avoid any damage in transit.

To complete daily, weekly and monthly vehicle safety checks and report any faults without delay.

To report any malfunction or damage to the company vehicle immediately to the House Clearance coordinator.

To be aware of gross vehicle weight and ensure that the safe limit is not exceeded.

To ensure St Clare Hospice remains top of mind for charitable donations of suitable goods for sale by provision of an excellent service at all levels.

To ensure that Health & Safety procedures are adhered to at all times on Company vehicles and all sites operated by St Clare Hospice and its Trading Company.

To drive in a safe and considerate way at all times, keeping to the statutory speed limits.

To be responsible for the internal & external cleanliness of Company vehicles.

At the direction of the House Clearance coordinator to regularly collect from premises; clothing, shoes and other unwanted items (including furniture) considered unsuitable for resale either for recycling or authorised disposal.