Job summary
To lead and deliver a portfolio of new service developments, transformation initiatives, and improvement projects across the organisation, ensuring projects are delivered on time, within scope, safely, and with measurable impact.
The role provides the organisation with dedicated programme and project management capability, enabling sustainable development and service improvement without overloading operational or clinical leaders.
You’ll be joining Northpoint at a pivotal time, as we prepare to launch a new strategy that will guide our growth, strengthen our impact and shape the future of our services.
Main duties of the job
Programme and Project Delivery
Lead multiple service development and transformation projects from initiation to closure
Strengthen organisational capability in programme and project management through coaching, tools, templates and shared ways of working
Define clear scope, outcomes, timelines, and success measures
Develop and maintain structured project and programme plans
Manage milestones, risks, dependencies, and budgets
Align all projects to organisational strategy and growth priorities
Balance transformation activity with operational capacity
Ensure delivery is timely, safe, and measurable
Quality, Safety & Regulatory Assurance
Ensure all projects align with clinical governance frameworks
Embed safeguarding, quality, and risk management into delivery plans
Maintain compliance with information governance and data protection standards
Conduct impact assessments (clinical, operational, workforce, financial)
Work closely with Clinical and Governance leads to ensure safe service launch
Build appropriate assurance checkpoints into programmes
Stakeholder Management & Reporting
Build strong relationships across Adult and CYP operations, Clinical Leads, Digital, Governance, and People teams
Facilitate project groups and structured working sessions
Clarify accountability, roles, and decision-making responsibilities
Escalate risks and issues appropriately and in a timely manner
Produce clear, concise reports for SMT and SLT
Maintain programme dashboards, risk logs, and benefits tracking
Provide senior leaders with confidence and visibility in delivery
Change & Implementation
Translate strategy into practical operational implementation plans
Identify workforce, training, and process impacts
Support leaders to embed new services and ways of working
Drive adoption beyond “go-live” to ensure sustainability
Monitor and track benefits realisation (capacity, quality, efficiency)
Promote a structured, disciplined approach to service improvement
About us
Northpoint is an established regional provider of children’s, young people’s and adults’ mental health services. Our vision is a world that supports good mental health for all. Our purpose is to deliver effective mental health support and improve the mental health system in Yorkshire and surrounding areas.
As Northpoint continues to grow in scale and complexity, maintaining strong risk management, regulatory compliance and organisational assurance is essential to ensure safe, effective and well-governed services.
You’ll be joining Northpoint at a pivotal time, as we prepare to launch a new strategy that will guide our growth, strengthen our impact and shape the future of our services.
Job description
Job responsibilities
Programme Manager for Service Development and Transformation
Do you want to help turn strategy into meaningful change?
Are you an experienced programme or project manager who enjoys bringing structure, pace and clarity to complex change? This is an exciting opportunity to join Northpoint as our Programme Manager for Service Development and Transformation, leading key change initiatives across a growing organisation.
Reporting to the Assistant Director of Governance, Risk and Assurance, the post-holder will provide dedicated programme and project management capability, enabling sustainable growth and improvement without overloading operational and clinical leaders.
Why us
Northpoint is an established regional provider of mental health services for children, young people and adults across Yorkshire and surrounding areas. Our vision is a world that supports good mental health for all, guided by our values of professionalism, responsiveness, collaboration and transparency.
You’ll be joining Northpoint at a pivotal time, as we prepare to launch a new strategy that will guide our growth, strengthen our impact and shape the future of our services.
The Programme Manager for Service Development and Transformation plays a critical role in ensuring change is wellgoverned, safe and delivers real impact.
We offer:
- 35 hours per week (parttime considered, 28 hours+)
- £48,340 – £55,600 (based on 35 hours)
- 28 days annual leave (plus bank holidays, pro rata)
- Up to three discretionary Christmas leave days
- Auto-enrolment pension scheme
- Flexible working where possible
- Regular supervision and CPD opportunities
- A warm, values-driven environment built on trust, inclusion and collaboration
What you will be doing as our Programme Manager
As Programme Manager for Service Development and Transformation, you will lead a portfolio of service development and transformation projects across the organisation.
This includes:
- Leading multiple projects and programmes from initiation to delivery
- Embedding proportionate programme and project management approaches across teams
- Managing risks, dependencies, milestones and benefits realisation
- Ensuring quality, safeguarding and governance are built into delivery activity
- Working closely with clinical, operational and corporate leaders
- Providing clear reporting and assurance to senior leaders
- The potential to line manage staff as the programme function develops
What are we looking for in our ideal Programme Manager for Service Development and Transformation?
You will bring experience delivering complex projects or programmes in regulated or servicebased environments, with strong planning, stakeholder engagement and communication skills.
Experience in mental health, health, social care or the VCSE sector is desirable but not essential.
Key dates
- 26th April 2026
- 6th May 2026
We’ll be reviewing applications as they come in, so we encourage early applications. If there’s strong interest, we may close the advert earlier than planned.
Interested?
Please click Apply to be considered for the Programme Manager for Service Development and Transformation role.
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working and job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Job description
Job responsibilities
Programme Manager for Service Development and Transformation
Do you want to help turn strategy into meaningful change?
Are you an experienced programme or project manager who enjoys bringing structure, pace and clarity to complex change? This is an exciting opportunity to join Northpoint as our Programme Manager for Service Development and Transformation, leading key change initiatives across a growing organisation.
Reporting to the Assistant Director of Governance, Risk and Assurance, the post-holder will provide dedicated programme and project management capability, enabling sustainable growth and improvement without overloading operational and clinical leaders.
Why us
Northpoint is an established regional provider of mental health services for children, young people and adults across Yorkshire and surrounding areas. Our vision is a world that supports good mental health for all, guided by our values of professionalism, responsiveness, collaboration and transparency.
You’ll be joining Northpoint at a pivotal time, as we prepare to launch a new strategy that will guide our growth, strengthen our impact and shape the future of our services.
The Programme Manager for Service Development and Transformation plays a critical role in ensuring change is wellgoverned, safe and delivers real impact.
We offer:
- 35 hours per week (parttime considered, 28 hours+)
- £48,340 – £55,600 (based on 35 hours)
- 28 days annual leave (plus bank holidays, pro rata)
- Up to three discretionary Christmas leave days
- Auto-enrolment pension scheme
- Flexible working where possible
- Regular supervision and CPD opportunities
- A warm, values-driven environment built on trust, inclusion and collaboration
What you will be doing as our Programme Manager
As Programme Manager for Service Development and Transformation, you will lead a portfolio of service development and transformation projects across the organisation.
This includes:
- Leading multiple projects and programmes from initiation to delivery
- Embedding proportionate programme and project management approaches across teams
- Managing risks, dependencies, milestones and benefits realisation
- Ensuring quality, safeguarding and governance are built into delivery activity
- Working closely with clinical, operational and corporate leaders
- Providing clear reporting and assurance to senior leaders
- The potential to line manage staff as the programme function develops
What are we looking for in our ideal Programme Manager for Service Development and Transformation?
You will bring experience delivering complex projects or programmes in regulated or servicebased environments, with strong planning, stakeholder engagement and communication skills.
Experience in mental health, health, social care or the VCSE sector is desirable but not essential.
Key dates
- 26th April 2026
- 6th May 2026
We’ll be reviewing applications as they come in, so we encourage early applications. If there’s strong interest, we may close the advert earlier than planned.
Interested?
Please click Apply to be considered for the Programme Manager for Service Development and Transformation role.
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working and job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Person Specification
Qualifications
Essential
- Degree-level qualification or equivalent professional experience
Desirable
- Relevant project/programme management training (e.g. PRINCE2, Agile, MSP) practical experience valued over certification
Experience
Essential
- Delivering complex projects or programmes within health, social care, mental health, or regulated public services.
- Leading cross-functional initiatives involving clinical and operational stakeholders.
- Working within regulated environments with governance and compliance requirements.
- Supporting service transformation, improvement, or organisational growth.
- Managing multiple concurrent workstreams with competing priorities.
Desirable
- Experience of working in Health and Social care and or Third Sector
Knowledge and Understanding
Essential
- Programme and project management methodologies and structured delivery approaches.
- Clinical governance, safeguarding, and risk management principles.
- Change management and service implementation within operational settings.
- Information governance and data protection requirements.
- Performance measurement and benefits realisation framework
Desirable
Skills and Competencies
Essential
- Excellent leadership and communication skills, with the ability to provide constructive challenge.
- Strong analytical skills with the ability to interpret complex information and provide clear insight.
- Strong planning, organisation, and prioritisation skills.
- Excellent stakeholder engagement and influencing capability.
- Clear and confident written and verbal communication, including senior-level reporting.
- Analytical thinking with the ability to identify risks, dependencies, and solutions.
- Resilience and adaptability in fast-paced, evolving environment.
Desirable
Qualities and Values
Essential
- Commitment to equality, diversity, inclusion and equity.
- Demonstrates values consistent with those of Northpoint.
- High levels of integrity, professionalism and accountability.
- Calm, credible and confident under pressure
Desirable
Person Specification
Qualifications
Essential
- Degree-level qualification or equivalent professional experience
Desirable
- Relevant project/programme management training (e.g. PRINCE2, Agile, MSP) practical experience valued over certification
Experience
Essential
- Delivering complex projects or programmes within health, social care, mental health, or regulated public services.
- Leading cross-functional initiatives involving clinical and operational stakeholders.
- Working within regulated environments with governance and compliance requirements.
- Supporting service transformation, improvement, or organisational growth.
- Managing multiple concurrent workstreams with competing priorities.
Desirable
- Experience of working in Health and Social care and or Third Sector
Knowledge and Understanding
Essential
- Programme and project management methodologies and structured delivery approaches.
- Clinical governance, safeguarding, and risk management principles.
- Change management and service implementation within operational settings.
- Information governance and data protection requirements.
- Performance measurement and benefits realisation framework
Desirable
Skills and Competencies
Essential
- Excellent leadership and communication skills, with the ability to provide constructive challenge.
- Strong analytical skills with the ability to interpret complex information and provide clear insight.
- Strong planning, organisation, and prioritisation skills.
- Excellent stakeholder engagement and influencing capability.
- Clear and confident written and verbal communication, including senior-level reporting.
- Analytical thinking with the ability to identify risks, dependencies, and solutions.
- Resilience and adaptability in fast-paced, evolving environment.
Desirable
Qualities and Values
Essential
- Commitment to equality, diversity, inclusion and equity.
- Demonstrates values consistent with those of Northpoint.
- High levels of integrity, professionalism and accountability.
- Calm, credible and confident under pressure
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
