Data & Impact Lead

Job description

Job responsibilities

Do you want to be part of the change we’re bringing to mental health support?

We have a unique opportunity for a Data & Impact Lead to join Northpoint, based in Calderdale working across Children & Young People’s Services to lead the effective use of data and digital systems to understand, evidence and communicate our impact. This is a permanent, full-time position (35 hours per week), offering a competitive salary of £34,920 to £41,150, plus employer pension contribution.

Why us? 

Northpoint is a BACPaccredited provider of mental health services across West Yorkshire. We operate digitally enabled Service Centres providing Single Point of Access (SPA) and Central Point of Contact (CPOC) services, alongside schoolbased support, therapeutic interventions, and partnershipled mental health provision.

Our work is focused on connecting children, young people and families to the right support at the right time, and we are committed to using data ethically and intelligently to improve outcomes, accountability and service quality.

What you will be doing as our Data & Impact Lead:

The purpose of this role is to lead insightled data and impact work across Children & Young People’s Services, ensuring data is accurate, meaningful and used to tell a clear story about need, change, outcomes and value.

You will work closely with service managers and colleagues to move the organisation beyond activity reporting towards analysis that supports learning, improvement and strategic decisionmaking, translating complex data into accessible narratives for practitioners, leaders, commissioners and partners.

Key responsibilities include:

• Producing monthly, quarterly and annual impact and performance reports aligned to KPIs and national standards, including MHSDS
• Running accurate data searches and exports to support analysis of access, experience and outcomes
• Developing clear narratives alongside quantitative data to explain service impact and areas for improvement
• Supporting data quality, data protection and information governance compliance
• Supporting effective use of digital systems including telephony, AireBlocks, SilverCloud and IAPTus
• Providing data to support service planning, audits, evaluations and capacity reviews
• Helping share impact data ethically with children, young people, families, schools and partners

What are we looking for in our ideal Data & Impact Lead:

We are looking for someone who brings strong analytical capability alongside excellent communication skills, and who is motivated by using data to improve mental health services.

You will have:

• Excellent interpersonal and communication skills
• Experience of working in a data, information or responsible administrative role
• Ability to research, analyse and interpret complex data
• Experience producing monitoring reports that demonstrate outcomes and impact
• Strong technical skills, including Excel and Microsoft Office
• Ability to present complex information clearly to nontechnical audiences
• Proven ability to plan, organise workload and support service improvement

If you have the skills, knowledge and experience we are looking for, and are passionate about making a difference to children and young people’s mental health, please click Apply to be considered for our Data & Impact Lead role. We would love to hear from you!

Closing date: Sunday 8th March 

We may utilise digital interview methods. 

We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff. 

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. 

Person Specification

Qualifications

Essential

• Degree or high level of academic achievement
• Evidence of continuous professional development
• Proficiency in Maths and English

Desirable

• Relevant professional qualification

Knowledge & Understanding

Essential

• Working understanding of confidentiality issues

Desirable

• Knowledge of relevant data monitoring requirements such as MHSDS (Mental Health Services Data Set)
• Knowledge of children and young peoples mental health outcome measures (e.g. RCADS, Goal-Based Outcomes)
• Awareness of relevant initiatives and frameworks, including MHSTs, Choice & Partnership Approach, Thrive Elaborated, and CYP IAPT

Experience

Essential

• Experience of working in a data, information, or responsible administrative role
• Experience of developing processes that support accurate data flow
• Experience in the development, maintenance, and analysis of electronic data collection systems
• Experience of producing monitoring reports that measure performance and demonstrate outcomes

Desirable

• Experience of using electronic patient management systems such as IAPTus, SystemOne, or similar
• Experience of working in a service providing care or support to clients
• Experience of supporting others to use systems
• Experience of delivering training

Skills and Competencies

Essential

• IT skills, including proficiency in Microsoft Office packages (Word, Excel, Outlook) and video conferencing tools (Zoom, Microsoft Teams)
• Proficient in Excel, including data analysis and reporting
• Ability to present accessible, clear, and informative data reports
• Excellent interpersonal and communication skills, both oral and written

Desirable

• n/a

Qualities and Values

Essential

• An understanding and sensitivity towards mental health issues
• Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
• Demonstrate values consistent with those of Northpoint
• Actively committed to personal and professional development
• Flexible and adaptable to meet service needs

Desirable

• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

Commercial Street

HALIFAX

West Yorkshire

HX1 1TA

Employer's website

https://northpoint.org.uk (Opens in a new tab)