Northpoint Wellbeing Ltd

Service Centre Manager

The closing date is 28 September 2025

Apply for this job

Job summary

Ready to lead inspire and make a real impact?

At Northpoint we are looking for a dynamic Service Centre Manager to drive excellence across our Leeds services

Main duties of the job

This is your chance to shape how thousands of people access life-changing mental health and wellbeing support each year.

About us

Why Northpoint?

We're a BACP-accredited organisation leading the way in digitally-enabled, Single Point of Access services in West Yorkshire. Our service centres help children, young people, and adults access the right support, at the right time.

Details

Date posted

12 September 2025

Pay scheme

Other

Salary

£48,340 to £55,600 a year

Contract

Permanent

Working pattern

Full-time

Reference number

LA1395237LeeSCM

Job locations

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Job description

Job responsibilities

What youll do:

  • Lead and inspire high-performing teams, ensuring a seamless service user journey
  • Drive safe, efficient systems and processes, with a keen focus on safeguarding and clinical risk
  • Build strong partnerships with local providers, schools, NHS and community organisations
  • Use data and insight to improve and innovate continuously

What youll bring:

  • Professional qualification (clinical, therapeutic or equivalent)
  • Proven experience managing teams in health, education, or social care
  • Strong decision-making in triage, referrals, and safeguarding
  • Confidence working with digital case management systems
  • A collaborative, people-first approach

Our benefits include:

  • £48,340 - £55,600,permanent role
  • 35-hour working week with hybrid options
  • 28 days holiday + 3 extra days between Christmas & New Year
  • Continued professional development support to grow your skills
  • Flexible working opportunities and a supportive, inclusive culture

If youre ready to lead with purpose and passion, wed love to hear from you. Apply now closing date 29 September 2025.

Job description

Job responsibilities

What youll do:

  • Lead and inspire high-performing teams, ensuring a seamless service user journey
  • Drive safe, efficient systems and processes, with a keen focus on safeguarding and clinical risk
  • Build strong partnerships with local providers, schools, NHS and community organisations
  • Use data and insight to improve and innovate continuously

What youll bring:

  • Professional qualification (clinical, therapeutic or equivalent)
  • Proven experience managing teams in health, education, or social care
  • Strong decision-making in triage, referrals, and safeguarding
  • Confidence working with digital case management systems
  • A collaborative, people-first approach

Our benefits include:

  • £48,340 - £55,600,permanent role
  • 35-hour working week with hybrid options
  • 28 days holiday + 3 extra days between Christmas & New Year
  • Continued professional development support to grow your skills
  • Flexible working opportunities and a supportive, inclusive culture

If youre ready to lead with purpose and passion, wed love to hear from you. Apply now closing date 29 September 2025.

Person Specification

Qualifications & Experience

Essential

  • Professional qualification (clinical, therapeutic or equivalent)
  • Proven experience managing teams in health, education, or social care

Desirable

  • A collaborative, people-first approach
Person Specification

Qualifications & Experience

Essential

  • Professional qualification (clinical, therapeutic or equivalent)
  • Proven experience managing teams in health, education, or social care

Desirable

  • A collaborative, people-first approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Employer's website

https://northpoint.org.uk (Opens in a new tab)

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Employer's website

https://northpoint.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Lead

Leen Al Asad

Recruitment@northpoint.org.uk

01132450303

Details

Date posted

12 September 2025

Pay scheme

Other

Salary

£48,340 to £55,600 a year

Contract

Permanent

Working pattern

Full-time

Reference number

LA1395237LeeSCM

Job locations

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Privacy notice

Northpoint Wellbeing Ltd's privacy notice (opens in a new tab)