Job summary
The Strategic General Practice Lead will play a pivotal role
in shaping the future of our practices in Whitburn and Jarrow. You will ensure
the delivery of highquality, efficient, and financially sustainable services
by overseeing business operations, supporting integration between sites, and
enabling team leads to deliver excellent daytoday care.
You will be a key contributor to longterm planning,
financial stewardship, and organisational development, working closely with
senior leaders across STHC. The postholder will champion patient safety,
regulatory compliance, and clinical governance, ensuring consistently high
standards of care.
Main duties of the job
- Provide strategic and operational leadership across two general practice sites
- Oversee business operations to ensure highquality, efficient, and sustainable services
- Strengthen integration between practices and support collaborative working
- Lead and empower practice and service leads to deliver excellent daytoday care
- Contribute to longterm planning, workforce development, and organisational growth
- Ensure robust systems for patient safety, regulatory compliance, and clinical governance
- Support financial planning, monitoring, and stewardship
- Build strong relationships with internal and external partners, including PCNs and system stakeholders
About us
STHC is a valued system partner, bringing together general practices across South Tyneside to deliver services at scale. We employ over 100 clinical and nonclinical staff and deliver four core functions:
- Clinical Service Delivery
- Practice Management
- Primary Care Network Hosting
- Business Services
We directly manage two general practices one in the beautiful coastal village of Whitburn and another in central Jarrow, a developing training practice with a combined list size of around 8,500 patients. We also host three PCNs and deliver a range of primary care services including mental health, spirometry, Covid vaccinations, Admiral Nursing, and Health & Wellbeing outreach.
Job description
Job responsibilities
You will be an experienced leader with a strong
understanding of general practice, primary care operations, or healthcare
service management. Youll bring strategic insight, operational confidence, and
a collaborative approach to leadership. Above all, youll be committed to
delivering excellent patient care and supporting sustainable, highperforming
services.
Interested?
For more information or an informal discussion, please
contact: sarah.wilson190@nhs.net
Job description
Job responsibilities
You will be an experienced leader with a strong
understanding of general practice, primary care operations, or healthcare
service management. Youll bring strategic insight, operational confidence, and
a collaborative approach to leadership. Above all, youll be committed to
delivering excellent patient care and supporting sustainable, highperforming
services.
Interested?
For more information or an informal discussion, please
contact: sarah.wilson190@nhs.net
Person Specification
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills
- Educated to degree level in healthcare or business
- Or 3 years equivalent experience
- Leadership and/or management qualification
Desirable
- Level 5 qualification in Primary Care and Health Management)
Experience
Essential
- Experience of managing multidisciplinary teams
- Experience of working with the members of the public
- Experience of working in a healthcare setting
- 3 years+ experience managing a general practice
- Experience of people management, including appraisals staff development, coaching and mentoring, team building and performance management
- Experience of successfully developing and implementing projects
- Understanding and implementation and monitoring of Health and Safety requirements
- Understand basic HR principles and experience of working to robust polices
- Experience of health and safety requirements and needs within a small business duplicated with above
- Experience of chairing meetings, producing agendas and minutes
- Experience of financial and budget management
Knowledge and Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Proven leadership skills
- Competent in the use of MS Office products
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Self managing with ability to use own initiative, discretion, and sensitivity
- Clinical system IT user skills
- Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Sensitive and empathetic in distressing situations
- Ability to exploit and negotiate opportunities to enhance service delivery
- Strategic thinker and negotiator with a solutions-focused approach
Person Specification
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills
- Educated to degree level in healthcare or business
- Or 3 years equivalent experience
- Leadership and/or management qualification
Desirable
- Level 5 qualification in Primary Care and Health Management)
Experience
Essential
- Experience of managing multidisciplinary teams
- Experience of working with the members of the public
- Experience of working in a healthcare setting
- 3 years+ experience managing a general practice
- Experience of people management, including appraisals staff development, coaching and mentoring, team building and performance management
- Experience of successfully developing and implementing projects
- Understanding and implementation and monitoring of Health and Safety requirements
- Understand basic HR principles and experience of working to robust polices
- Experience of health and safety requirements and needs within a small business duplicated with above
- Experience of chairing meetings, producing agendas and minutes
- Experience of financial and budget management
Knowledge and Skills
Essential
- Excellent communication skills (written, oral and presenting)
- Proven leadership skills
- Competent in the use of MS Office products
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Self managing with ability to use own initiative, discretion, and sensitivity
- Clinical system IT user skills
- Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Sensitive and empathetic in distressing situations
- Ability to exploit and negotiate opportunities to enhance service delivery
- Strategic thinker and negotiator with a solutions-focused approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
